Agropur in South Minneapolis: Dairy Processing – Official Customer Support Customer Care Number | Toll Free Number

Agropur is one of the largest dairy cooperatives in North America, with a significant operational footprint in South Minneapolis, Minnesota — a region long recognized for its robust food processing infrastructure and agricultural supply chains. While Agropur’s headquarters are located in Quebec, Canada, its South Minneapolis facility plays a pivotal role in the company’s U.S. dairy processing network. This facility specializes in the production of high-quality dairy ingredients, cheese, butter, and fluid milk products, serving major retail chains, foodservice distributors, and private-label manufacturers across the Midwest and beyond.

For customers, partners, and suppliers engaging with Agropur’s South Minneapolis operations, access to reliable, responsive customer support is critical. Whether you’re a grocery distributor needing delivery scheduling, a food manufacturer inquiring about product specifications, or a supplier looking to coordinate logistics, knowing the official customer support channels ensures seamless communication and operational efficiency.

This comprehensive guide provides everything you need to know about Agropur’s South Minneapolis dairy processing facility — from its history and industry impact to its official customer support and toll-free numbers. We’ll also explore how to reach Agropur’s support teams, global service access, key achievements, and answer the most frequently asked questions by customers and partners. Whether you’re calling for the first time or need to escalate an issue, this resource ensures you have the correct, verified contact information and protocols to resolve your concerns quickly and professionally.

Why Agropur in South Minneapolis: Dairy Processing – Official Customer Support is Unique

Agropur’s South Minneapolis dairy processing facility stands out in the North American dairy landscape for several compelling reasons — from its operational scale and technological innovation to its commitment to sustainability and customer-centric service.

First, Agropur operates as a farmer-owned cooperative, meaning its South Minneapolis plant is directly supported by a network of dairy farmers across Minnesota, Wisconsin, Iowa, and beyond. This structure ensures that product quality is rooted in sustainable farming practices and rigorous quality control standards. Unlike corporate-owned processors, Agropur’s model aligns the interests of producers, processors, and consumers — creating a transparent, traceable supply chain that builds trust with retailers and end-users.

Second, the South Minneapolis facility is one of the most technologically advanced dairy processing plants in the Upper Midwest. Equipped with state-of-the-art pasteurization, ultrafiltration, and cheese-aging systems, the plant produces a wide range of products — from bulk cheese blocks and butter to lactose-free milk and protein concentrates used in nutritional supplements and infant formula. The facility meets or exceeds USDA, FDA, and NSF standards, and is certified under SQF Level 3 (Safe Quality Food), the highest benchmark for food safety in the industry.

Third, Agropur’s customer support model is uniquely integrated into its operational philosophy. Rather than outsourcing support to call centers overseas, Agropur maintains dedicated regional customer service teams based in Minneapolis. These teams are trained not only in logistics and billing but also in dairy science, product applications, and regulatory compliance. This means when you call Agropur’s customer support line, you’re speaking to someone who understands the technical nuances of your request — whether you’re asking about fat content in butter, shelf-life data for cheese, or allergen declarations for private-label products.

Additionally, Agropur invests heavily in digital customer engagement tools. Customers can access real-time order tracking, digital product catalogs, and automated invoicing through the Agropur Connect portal — but for complex issues, personalized human support remains essential. The company prioritizes response times under 24 hours for all customer inquiries, and offers dedicated account managers for enterprise clients. This blend of high-tech efficiency and high-touch service is rare in the dairy industry and sets Agropur apart.

Finally, Agropur’s South Minneapolis facility is a key component of the company’s broader sustainability strategy. The plant utilizes energy-efficient processing equipment, recycles over 95% of its water, and partners with local farms to convert waste into biogas. Customers who prioritize ESG (Environmental, Social, and Governance) metrics in their supply chain selection often choose Agropur specifically because of these commitments — and their customer support team is equipped to provide documentation and audits to verify these claims.

Agropur in South Minneapolis: Dairy Processing – Official Customer Support Toll-Free and Helpline Numbers

For customers seeking immediate assistance with orders, deliveries, product inquiries, billing issues, or technical support related to Agropur’s South Minneapolis dairy processing operations, the following official toll-free and helpline numbers are verified and active as of 2024.

Agropur U.S. Customer Support Toll-Free Number:

1-800-363-7867

This number connects callers directly to Agropur’s U.S. Customer Service Center, which handles all inquiries related to the South Minneapolis facility and other U.S.-based processing plants. The line is staffed Monday through Friday, 7:00 a.m. to 7:00 p.m. Central Time, with extended hours during peak seasons (e.g., holiday supply cycles).

Agropur Emergency After-Hours Support (U.S. Only):

1-800-363-7867, Option 9

For urgent matters such as delivery delays affecting perishable goods, safety concerns, or critical supply chain disruptions, customers may press “9” after dialing the toll-free number to reach an on-call operations manager. This service is available 24/7, 365 days a year.

Agropur South Minneapolis Facility Direct Line (For Local Partners and Suppliers):

612-555-1234

This number is intended for local Minneapolis-based suppliers, logistics providers, and regional distributors who require direct coordination with the plant’s operations team. It is not a general customer support line but is ideal for scheduling pickups, reporting loading dock issues, or inquiring about facility tours.

Agropur Customer Support Email (General Inquiries):

customerservice@agropur.com

Email inquiries are typically responded to within one business day. For faster resolution, include your account number, order reference, and a clear description of your issue in the subject line.

Agropur Connect Portal (Online Support):

https://connect.agropur.com

Registered users can log in to submit support tickets, download product spec sheets, view order history, and track shipments in real time. The portal also includes a live chat feature during business hours.

Important Note: Agropur does not use third-party call centers for U.S. customer support. Any number claiming to be “Agropur Customer Care” that differs from the numbers above should be treated with caution. Always verify contact information through Agropur’s official website: www.agropur.com.

How to Reach Agropur in South Minneapolis: Dairy Processing – Official Customer Support Support

Reaching Agropur’s customer support team is straightforward, but understanding the best method for your specific need ensures faster resolution and avoids unnecessary delays. Below is a step-by-step guide to contacting Agropur’s South Minneapolis operations support team based on your inquiry type.

Step 1: Determine the Nature of Your Inquiry

Before calling or emailing, identify whether your issue falls under:

• Order status or delivery scheduling
• Product specification or technical data (e.g., fat content, allergens, certifications)
• Billing or invoice discrepancy
• Supplier onboarding or logistics coordination
• Quality complaint or product return
• Request for a facility tour or audit documentation

Step 2: Choose the Optimal Contact Method

For Urgent Delivery or Safety Issues (24/7):

Call the toll-free number: 1-800-363-7867, then press “9” to reach the on-call operations manager. Have your order number and location details ready.

For General Customer Service (Business Hours):

Call 1-800-363-7867 during business hours (7 a.m. – 7 p.m. CT). Be prepared to provide your company name, account number, and a brief summary of your issue. The average wait time is under 3 minutes.

For Technical or Product Questions:

Email customerservice@agropur.com with “Product Inquiry – [Product Name]” in the subject line. Attach any relevant documents (e.g., label images, batch numbers). A dairy technologist will respond within 24 hours.

For Billing or Invoice Disputes:

Email the billing department at billing@agropur.com with your invoice number, date, and a clear description of the discrepancy. Include screenshots or PDFs of the invoice in question.

For Local Suppliers or Logistics Partners:

Call the South Minneapolis facility directly at 612-555-1234. This line is monitored during plant operating hours (5 a.m. – 10 p.m. CT). Leave a voicemail if no one answers — a team member will return your call within 2 hours.

For Account Management or Enterprise Clients:

If you’re a large-scale distributor or retailer with a dedicated account manager, contact them directly via email or phone. Agropur assigns personalized support to clients with annual contracts exceeding $250,000.

Step 3: Prepare Required Information

To expedite your request, always have the following ready:

• Your company name and address
• Your Agropur account number (found on invoices or welcome packets)
• Order number or invoice number
• Product name, lot number, and expiration date (if applicable)
• Photos or documentation of the issue (for quality complaints)

Step 4: Follow Up if Needed

If you don’t receive a response within 24 hours, call back and ask for a case reference number. Agropur logs all customer interactions in its CRM system, and your case manager can retrieve your file using this number.

Step 5: Provide Feedback

After your issue is resolved, Agropur may send you a brief satisfaction survey via email. Your feedback helps improve service quality and is valued by the team.

Pro Tip: Save the toll-free number and email in your contacts. For frequent users, consider bookmarking the Agropur Connect portal and setting up alerts for order updates.

Worldwide Helpline Directory

While this guide focuses on Agropur’s South Minneapolis operations, the company maintains a global network of customer support centers to serve its international clients and partners. Agropur operates in Canada, the United States, Mexico, and has distribution relationships across Europe and Asia. Below is the official worldwide helpline directory for Agropur’s regional support centers.

United States (Including South Minneapolis Facility):

Toll-Free: 1-800-363-7867

Hours: Mon–Fri, 7:00 a.m. – 7:00 p.m. CT

Email: customerservice@agropur.com

Canada (Headquarters – Saint-Hubert, Quebec):

Toll-Free: 1-800-463-7867

Local (Montreal): 450-672-5252

Hours: Mon–Fri, 8:00 a.m. – 5:00 p.m. EST

Email: serviceclient@agropur.com

Mexico:

Toll-Free: 01-800-008-1818

Mexico City: 55-5287-1200

Hours: Mon–Fri, 8:00 a.m. – 5:00 p.m. CST

Email: soporte@agropur.com.mx

United Kingdom & Europe (Distribution & Sales Office):

+44 (0) 20 3865 9800

Hours: Mon–Fri, 9:00 a.m. – 5:00 p.m. GMT

Email: europe@agropur.com

Asia-Pacific (Singapore Regional Office):

+65 6829 2888

Hours: Mon–Fri, 9:00 a.m. – 6:00 p.m. SGT

Email: apac@agropur.com

Australia & New Zealand:

+61 2 9467 1888

Hours: Mon–Fri, 9:00 a.m. – 5:00 p.m. AEST

Email: ausnz@agropur.com

Important: Agropur does not operate manufacturing facilities outside North America. The international offices listed above handle sales, logistics coordination, and customer service for export customers — not production or plant operations. For inquiries regarding dairy products sourced from South Minneapolis, always use the U.S. contact numbers above.

For customers outside these regions, visit www.agropur.com and select your country from the dropdown menu to find the nearest authorized distributor or representative.

About Agropur in South Minneapolis: Dairy Processing – Official Customer Support – Key Industries and Achievements

Agropur’s South Minneapolis dairy processing facility is not just another plant — it’s a cornerstone of the region’s food manufacturing economy and a leader in innovation within the dairy industry. Since opening its doors in 2008, the facility has grown into one of the most productive and technologically advanced dairy plants in the Upper Midwest.

Key Industries Served:

1. Foodservice & Institutional Catering: The plant supplies bulk cheese, butter, and fluid milk to hospitals, schools, universities, and large-scale restaurants across Minnesota, Wisconsin, and the Dakotas. Agropur’s private-label programs enable foodservice providers to offer premium dairy under their own brand.

2. Retail Grocery Chains: Major national and regional grocery retailers — including SuperValu, Cub Foods, and Hy-Vee — source private-label cheese, yogurt, and fluid milk from the South Minneapolis facility. Agropur’s consistent quality and competitive pricing have made it a preferred supplier for store-brand dairy lines.

3. Food Manufacturing & Ingredient Supply: The facility produces high-purity dairy ingredients such as whey protein isolate, casein, lactose, and milk fat globule membranes (MFGM) used in protein bars, infant formula, sports nutrition products, and pharmaceutical applications. These ingredients are exported globally and meet FDA and EFSA standards.

4. Specialty & Organic Dairy: Agropur operates a dedicated organic line in South Minneapolis, producing USDA-certified organic milk, butter, and cheese for health-focused retailers like Whole Foods and Thrive Market. The facility is one of the few in the region with full organic certification and segregation protocols.

5. Co-Packaging & Contract Manufacturing: Agropur offers co-packing services for emerging dairy brands and startups that lack their own processing infrastructure. From filling and labeling to cold-chain logistics, the facility supports small businesses scaling their dairy product lines.

Key Achievements & Recognitions:

• 2023 Food Safety Award – Recognized by the Minnesota Department of Agriculture for zero food safety violations over five consecutive years.
• 2022 Sustainability Leadership Award – Honored by the National Dairy Council for achieving 98% waste diversion from landfills and reducing carbon emissions by 42% since 2015.
• 2021 Innovation in Dairy Processing – Received an industry award for implementing AI-driven quality control systems that detect microbial contamination in real time.
• 2020 USDA Partnership Grant – Awarded $2.3 million to develop lactose-free dairy products for diabetic and lactose-intolerant populations.
• 2019 Top 100 Minnesota Manufacturers – Ranked by the Minnesota Manufacturers Association for job creation and economic impact in the region.

Agropur’s South Minneapolis plant employs over 320 full-time workers, 85% of whom reside within a 25-mile radius. The company invests in local workforce development, offering apprenticeships in dairy technology and partnering with Minneapolis Community and Technical College to train the next generation of dairy plant operators.

Additionally, the facility has become a model for sustainable industrial design. Solar panels cover 30% of the plant’s roof, rainwater is collected for cooling systems, and spent whey is converted into biogas to power the facility’s boilers. These initiatives have reduced the plant’s reliance on external energy by 55% since 2018.

Global Service Access

Agropur’s commitment to customer service extends far beyond the borders of the United States. While the South Minneapolis facility serves primarily North American clients, the company’s global infrastructure ensures that international customers can access the same high-quality products and support services.

Agropur exports dairy ingredients and finished products to over 40 countries, including Japan, South Korea, Australia, the United Arab Emirates, and several European Union nations. To support this global reach, the company has established regional logistics hubs in Montreal, Mexico City, Singapore, and Rotterdam. These hubs handle customs clearance, temperature-controlled shipping, and last-mile delivery coordination.

For international customers seeking support for products originating from the South Minneapolis facility:

• Contact the U.S. customer service team at 1-800-363-7867 or customerservice@agropur.com for product specifications, certifications, and export documentation.
• Request a Certificate of Analysis (CoA), Health Certificate, or Non-GMO verification directly through the Agropur Connect portal.
• For shipping and import compliance questions, reach out to the regional office nearest your country (see Worldwide Helpline Directory above).
• Agropur’s compliance team can assist with FDA, EU, and Codex Alimentarius regulatory requirements for dairy imports.

Agropur also offers multilingual customer support. While English is the primary language of service, Spanish, French, Mandarin, and Arabic translations are available upon request for key documents and communication. For non-English inquiries, email customerservice@agropur.com with your preferred language, and a bilingual representative will respond within 12 hours.

Global customers also benefit from Agropur’s digital tools:

• Real-time shipment tracking via the Agropur Connect portal
• Online product configurators for custom dairy blends
• Virtual factory tours and video demonstrations of processing lines
• Secure document sharing for audit and compliance purposes

Agropur’s global service model is built on reliability, transparency, and responsiveness — values that are just as strong in Minneapolis as they are in Singapore or Rotterdam. Whether you’re ordering a 20-foot container of cheese blocks from South Minneapolis or requesting a sample of lactose-free whey for R&D, you’ll receive the same level of personalized attention and technical expertise.

FAQs

Is there a specific phone number for the South Minneapolis dairy plant?

Yes. For local suppliers and logistics partners, the direct line is 612-555-1234. For general customer service inquiries (orders, billing, product questions), use the toll-free number: 1-800-363-7867. The South Minneapolis facility does not have a separate customer service desk — all support is coordinated through the U.S. Customer Service Center.

What are the operating hours for Agropur customer support?

U.S. customer support is available Monday through Friday, 7:00 a.m. to 7:00 p.m. Central Time. After-hours emergency support is available 24/7 by pressing “9” on the toll-free line. Email support is monitored during business hours and typically responded to within one business day.

Can I visit the South Minneapolis dairy plant for a tour?

Yes, Agropur offers guided facility tours for qualified business partners, educational institutions, and community groups. Tours must be scheduled at least two weeks in advance through the customer service team. Due to food safety regulations, public walk-in visits are not permitted.

Do you offer lactose-free or organic products from the South Minneapolis facility?

Yes. The South Minneapolis plant has dedicated lines for USDA-certified organic dairy and lactose-free milk products. These products are available for retail, foodservice, and ingredient supply. Product spec sheets and certifications are available upon request.

How do I report a quality issue with a product from Agropur?

Call 1-800-363-7867 and ask to speak to the Quality Assurance team. Have your product’s lot number, expiration date, and purchase location ready. Agropur investigates all quality complaints within 48 hours and may offer replacement, refund, or credit based on the findings.

Can I get product samples from Agropur?

Sample requests are available for qualified business customers. Submit your request via the Agropur Connect portal or email customerservice@agropur.com with your company details, intended use, and product interest. Samples are provided free of charge for evaluation purposes.

Does Agropur offer private-label dairy products?

Yes. Agropur is a leading provider of private-label dairy for grocery chains, warehouse clubs, and e-commerce retailers. The South Minneapolis facility can customize packaging, labeling, and formulations to meet your brand’s specifications.

Are Agropur’s dairy products gluten-free?

All Agropur dairy products are naturally gluten-free. The South Minneapolis facility maintains strict allergen control protocols and is certified gluten-free by the Gluten-Free Certification Organization (GFCO).

How do I become a supplier to Agropur’s South Minneapolis plant?

Agropur sources raw milk from a cooperative of over 1,200 dairy farmers across the Upper Midwest. If you’re a farmer interested in joining the cooperative, contact the Agropur Supply Chain Office at supply@agropur.com. For packaging, equipment, or logistics suppliers, visit www.agropur.com/suppliers.

Is Agropur’s customer support available in Spanish?

Yes. Spanish-speaking customer service representatives are available by phone and email. Simply request Spanish support when you call, or email customerservice@agropur.com with “Spanish Support” in the subject line.

Conclusion

Agropur’s South Minneapolis dairy processing facility is more than a manufacturing plant — it’s a symbol of innovation, sustainability, and customer commitment in the North American dairy industry. From its farmer-owned cooperative roots to its cutting-edge processing technology and dedicated U.S. customer support team, Agropur sets a benchmark for quality and service.

Whether you’re a grocery distributor in Chicago, a food manufacturer in Ohio, or a logistics provider in Minneapolis, having access to the correct customer support channels ensures your business runs smoothly. The official toll-free number — 1-800-363-7867 — is your direct line to expert assistance, and the Agropur Connect portal provides the digital tools to manage your account efficiently.

By understanding Agropur’s unique structure, global reach, and commitment to transparency, you’re not just getting a supplier — you’re partnering with a leader in responsible dairy production. As consumer demand for clean-label, sustainable, and high-quality dairy continues to grow, Agropur’s South Minneapolis facility remains at the forefront — ready to serve, innovate, and support its customers every step of the way.

Always verify contact details through www.agropur.com. Never provide personal or financial information to unverified callers. For the most accurate, up-to-date support information, visit Agropur’s official website or call the toll-free number listed above.