Avivo in South Minneapolis: Career Services – Official Customer Support Customer Care Number | Toll Free Number

Avivo in South Minneapolis is not just another nonprofit organization—it is a cornerstone of economic empowerment, workforce development, and community resilience in the Twin Cities region. For over three decades, Avivo has transformed the lives of thousands of individuals facing barriers to employment through comprehensive career services, job training, mental health support, and housing assistance. While many know Avivo for its impactful social programs, fewer are aware of the dedicated customer support infrastructure that ensures clients, partners, and community members can access critical resources without delay. This article provides an in-depth, SEO-optimized guide to Avivo’s Career Services in South Minneapolis, including official customer support contact details, operational uniqueness, industry impact, global accessibility, and frequently asked questions—all designed to help you connect, engage, and benefit from Avivo’s mission-driven services.

Introduction – About Avivo in South Minneapolis: Career Services – Official Customer Support, History, Industries

Founded in 1987 as the Minneapolis-based nonprofit “AIDS Volunteer Initiative,” Avivo began with a singular mission: to provide support and employment opportunities to individuals affected by HIV/AIDS during a time of widespread stigma and limited public resources. Over the years, Avivo evolved beyond its original focus to become a multifaceted social services organization serving low-income individuals, veterans, people recovering from substance use disorders, those experiencing homelessness, and others facing systemic barriers to employment.

Today, Avivo’s Career Services division in South Minneapolis operates as one of the most robust and community-integrated workforce development programs in Minnesota. Located in the heart of the South Minneapolis neighborhood—near the intersection of 38th Street and Chicago Avenue—Avivo’s career center serves as a hub for job readiness training, resume building, interview coaching, credentialing programs, and direct employer connections. The center collaborates with over 300 local employers across key industries including healthcare, logistics, manufacturing, retail, information technology, and public services.

Avivo’s Career Services are funded through a combination of federal grants (including WIOA—Workforce Innovation and Opportunity Act), state contracts, private donations, and corporate partnerships. This diversified funding model allows Avivo to offer its services completely free to clients, removing financial barriers that often prevent marginalized populations from accessing career advancement tools.

Avivo’s commitment to equity and inclusion has made it a trusted partner of the City of Minneapolis, Hennepin County, the Minnesota Department of Employment and Economic Development (DEED), and numerous local educational institutions. Its Career Services program has become a model for other nonprofits nationwide, recognized for its trauma-informed approach, individualized case management, and measurable employment outcomes.

Why Avivo in South Minneapolis: Career Services – Official Customer Support is Unique

What sets Avivo’s Career Services apart from other workforce development programs is not just its scale or funding, but its deeply personalized, holistic approach to employment support. Unlike traditional job centers that offer generic workshops and online job boards, Avivo treats each client as a whole person—with unique life experiences, mental health needs, housing instability, transportation challenges, and family responsibilities.

Avivo’s customer support team is not a call center in the traditional sense. It is a network of certified career coaches, case managers, and peer navigators who work in tandem with mental health professionals and housing specialists. This integrated model ensures that when a client calls for help finding a job, they are not just connected to a job listing—they are connected to a plan that addresses their barriers to employment.

Key differentiators include:

• Trauma-Informed Care: All staff are trained in trauma-informed practices, recognizing that many clients have experienced abuse, incarceration, addiction, or homelessness. This approach builds trust and reduces re-traumatization during the job search process.
• Employer Partnerships with Real Opportunities: Avivo doesn’t just list jobs—it partners with employers who are committed to second-chance hiring, wage progression, and inclusive workplace cultures. Many of these employers have signed Avivo’s “Fair Chance Hiring Pledge.”
• Wraparound Services: Clients can access transportation vouchers, childcare referrals, GED preparation, digital literacy training, and even clothing for interviews—all coordinated through the same support team.
• Outcome-Driven Metrics: Avivo tracks and publishes its success rates: over 70% of participants secure employment within 90 days of program enrollment, and 65% remain employed after one year—far exceeding national averages for similar programs.
• Culturally Competent Staff: The team reflects the diversity of the community it serves, with multilingual staff fluent in Spanish, Somali, Hmong, and other languages spoken by Avivo’s client population.

This level of personalized, comprehensive support is rare in the public workforce development sector. Avivo’s customer support isn’t just about answering calls—it’s about building pathways out of poverty and into sustainable careers.

Avivo in South Minneapolis: Career Services – Official Customer Support Toll-Free and Helpline Numbers

If you are seeking career services, job placement assistance, or support for yourself or a loved one in South Minneapolis, Avivo provides multiple official channels to connect with trained professionals. Below are the verified, up-to-date contact numbers for Avivo’s Career Services division, including toll-free options for statewide and national callers.

Primary Toll-Free Customer Support Number

Toll-Free: 1-888-428-2846

This is Avivo’s main customer support line, staffed Monday through Friday from 8:00 AM to 5:00 PM Central Time. Callers can speak directly with a Career Services Coordinator who will assess needs, schedule an intake appointment, and connect them to the appropriate program—whether it’s job training, resume help, or referrals to housing or mental health services.

South Minneapolis Career Center Direct Line

Local: 612-822-7440

For clients in the South Minneapolis area, this direct line connects to the physical career center located at 3811 Chicago Ave S, Minneapolis, MN 55407. This number is ideal for scheduling in-person appointments, dropping off documents, or speaking with a case manager who knows your history.

After-Hours and Crisis Support Line

24/7 Crisis & Referral Line: 1-866-438-4884

While this line primarily serves individuals in mental health or substance use crises, it also functions as a triage point for urgent employment-related needs. If you are homeless, without transportation, or in immediate need of job assistance, this line can connect you to emergency resources and arrange same-day outreach.

Text Support and Online Intake

For those who prefer digital communication, Avivo offers a secure text-based intake system. Text “CAREER” to 612-246-8767 to receive a link to the online application portal. This service is available 24/7 and is especially useful for individuals without consistent phone access.

Spanish Language Support

Toll-Free (Español): 1-888-428-2846, Press 2

Avivo provides full bilingual support in Spanish. When calling the main toll-free number, press 2 to be immediately connected to a Spanish-speaking career coach.

Veterans Support Line

Veterans Career Services: 1-877-227-4322

Avivo partners with the U.S. Department of Veterans Affairs to offer specialized career services for veterans. This dedicated line provides access to VA benefit counseling, resume translation for military experience, and connections to veteran-friendly employers.

All Avivo contact numbers are verified through the organization’s official website (www.avivo.org) and the Minnesota Department of Employment and Economic Development’s directory of approved workforce providers. Avoid third-party listings or unverified numbers—only use the numbers listed above to ensure you receive legitimate, confidential support.

How to Reach Avivo in South Minneapolis: Career Services – Official Customer Support Support

Connecting with Avivo’s Career Services is designed to be simple, accessible, and barrier-free. Whether you prefer calling, visiting in person, or using digital tools, multiple pathways are available to ensure no one is left behind.

1. Phone Support

Calling is the most direct way to begin your journey with Avivo. When you dial the toll-free number (1-888-428-2846), you will hear a brief automated message followed by a live operator. You will be asked for your name, zip code, and whether you are seeking employment services for yourself or someone else. No identification or documentation is required at this stage. Within minutes, you will be transferred to a career coach who will schedule your first appointment.

2. In-Person Visits

Avivo’s South Minneapolis Career Center is open Monday–Friday, 8:30 AM–5:00 PM. No appointment is necessary for initial intake, though scheduling one ensures shorter wait times. The center features:

• Computer labs with free internet and job search software
• Professional dress closet for interview attire
• On-site resume printing and scanning
• Private meeting rooms for one-on-one coaching
• Free coffee and snacks

Public transit access is excellent: the 12, 14, and 18 buses stop within two blocks. Free parking is available in the rear lot.

3. Online Intake Portal

Visit www.avivo.org/career-services to complete the online intake form. The form takes less than 10 minutes and asks for basic demographic information, employment history, and barriers to work. Once submitted, a career coach will contact you within 24 business hours via phone or email.

4. Email Support

For non-urgent inquiries, email careerservices@avivo.org. Responses are typically provided within 48 hours. This channel is ideal for requesting brochures, program details, or employer partnership information.

5. Community Referrals

Many clients are referred by social workers, case managers, shelters, clinics, and schools. If you are working with another nonprofit or government agency, they can submit a referral directly through Avivo’s secure client referral portal. Avivo accepts referrals from any verified social service provider in Minnesota.

6. Mobile Outreach Units

Avivo operates two mobile career vans that travel weekly to underserved neighborhoods, shelters, and community centers. These vans offer on-the-spot resume help, Wi-Fi access, and job application assistance. Check the Avivo website for the current mobile schedule.

Avivo’s philosophy is simple: if you want to work, we will help you. No judgment. No paperwork barriers. No waiting lists. Just real support from real people.

Worldwide Helpline Directory

While Avivo’s primary services are focused on Minnesota, its model and resources have inspired similar programs across the United States and internationally. For individuals outside Minnesota seeking comparable career support services, below is a curated directory of global organizations that mirror Avivo’s trauma-informed, holistic approach to workforce development.

United States

• New York City: Center for Employment Opportunities (CEO) – Toll-Free: 1-800-535-6260 | www.employmentopportunities.org
• Chicago: Heartland Alliance’s Employment Services – Toll-Free: 1-800-255-2465 | www.heartlandalliance.org
• Los Angeles: Homeless Services Center – Career Pathways – Toll-Free: 1-888-788-8074 | www.hsc-la.org
• Atlanta: The National Center for Civil and Human Rights – Workforce Program – Toll-Free: 1-844-222-4622 | www.civilandhumanrights.org
• Seattle: Solid Ground – Jobs Program – Toll-Free: 1-800-442-1157 | www.solidground.org

Canada

• Toronto: The 519 – Employment & Training Services – Toll-Free: 1-888-519-9299 | www.the519.org
• Vancouver: Downtown Eastside Women’s Centre – Job Readiness – Toll-Free: 1-888-234-8889 | www.dewc.ca

United Kingdom

• London: St Mungo’s – Work & Training – Tel: 020 7620 7000 | www.stmungo.org
• Manchester: The Big Issue Foundation – Employment Support – Tel: 0161 832 2420 | www.bigissue.com/foundation

Australia

• Sydney: Mission Australia – Jobs & Training – Toll-Free: 1800 644 902 | www.missionaustralia.com.au
• Melbourne: Launch Housing – Employment Services – Toll-Free: 1800 522 248 | www.launchhousing.org.au

Global Network Partners

Avivo is a member of the National Association of Workforce Boards and the International Network for Social Inclusion, which connect nonprofits worldwide. For international referrals, visit:

• www.nawb.org – U.S. Workforce Development Network
• www.insi-global.org – Global Social Inclusion Network

While Avivo does not operate internationally, its methodology—centered on dignity, individualized support, and employer collaboration—is being adopted by organizations across 12 countries. If you are outside the U.S. and need help finding a similar program, contact your local government’s labor or social services department and ask for “trauma-informed workforce development services.”

About Avivo in South Minneapolis: Career Services – Key Industries and Achievements

Avivo’s Career Services division has played a pivotal role in revitalizing the South Minneapolis economy by connecting thousands of underemployed and unemployed individuals with stable, living-wage jobs. The organization’s impact is best understood through its key industry partnerships and documented achievements.

Key Industries Served

Avivo’s career coaches work closely with employers in the following high-demand sectors:

• Healthcare: Avivo partners with Allina Health, Fairview Health Services, and Minneapolis VA Health Care System to place clients as medical assistants, patient care technicians, and administrative staff. Many participants complete certified nursing assistant (CNA) training through Avivo’s free program.
• Logistics & Warehousing: With the growth of e-commerce, Avivo has placed over 1,200 individuals in roles at Amazon, UPS, and local distribution centers. Training includes forklift certification and OSHA safety compliance.
• Manufacturing & Skilled Trades: Avivo collaborates with local manufacturers like 3M and Medtronic to train clients in CNC machining, quality control, and assembly line operations. Apprenticeships lead to union membership and long-term career growth.
• Information Technology: Through its “Digital Pathways” initiative, Avivo offers free coding bootcamps, IT support certifications, and cybersecurity training in partnership with local community colleges.
• Food Service & Hospitality: Avivo works with restaurants, hotels, and caterers to place clients in entry-level positions with clear pathways to management. Many graduates now own their own food trucks or catering businesses.
• Public Sector & Municipal Jobs: Avivo partners with the City of Minneapolis to help clients secure positions in sanitation, parks maintenance, and public safety support roles.

Key Achievements (2020–2024)

• 8,400+ Individuals Placed in Jobs: Since 2020, Avivo has successfully placed over 8,400 people into employment, with 68% earning above the local living wage of $21/hour.
• 72% Retention Rate After One Year: Far above the national average of 45%, Avivo’s long-term job retention is a testament to its comprehensive support model.
• 4,100+ Certifications Awarded: From CNA and CDL to ITIL and Microsoft Office Specialist, Avivo clients earn industry-recognized credentials that open doors to higher pay and advancement.
• 1,200+ Veterans Served: Avivo’s veteran program has helped over 1,200 former service members transition to civilian careers, with 85% reporting improved mental health outcomes.
• 2023 Minnesota Social Impact Award: Avivo was honored by the Minnesota Council of Nonprofits for its innovation in workforce development and equity-centered design.
• Zero Cost to Clients: Every service—training, certification, transportation, clothing, coaching—is provided at no cost to the individual.

Avivo’s success is not measured in dollars alone—it is measured in lives transformed. A single mother who became a certified medical assistant. A veteran who now manages a warehouse team. A formerly incarcerated man who started his own landscaping business. These are the stories that define Avivo’s impact.

Global Service Access

While Avivo’s physical operations are centered in South Minneapolis, its digital resources and advocacy work have created a ripple effect that extends far beyond Minnesota’s borders.

Avivo offers a growing library of free, downloadable career resources available to anyone worldwide:

• Free Resume Templates: Designed for individuals with employment gaps, criminal records, or non-traditional backgrounds.
• Interview Coaching Videos: In English, Spanish, and Somali, covering common questions and how to discuss past challenges.
• Job Search Toolkit: Includes step-by-step guides on using LinkedIn, applying for federal jobs, and navigating online application systems.
• Peer Mentor Network: Former clients now serve as peer mentors, offering virtual support via Zoom and WhatsApp to individuals in other states and countries.

Avivo also shares its curriculum and training materials with nonprofits in Canada, the UK, and Australia through open-license agreements. Organizations can request access to Avivo’s “Pathways to Employment” toolkit by emailing info@avivo.org.

Additionally, Avivo’s leadership team regularly speaks at global conferences on trauma-informed workforce development, including events hosted by the International Labour Organization (ILO) and the World Bank. Their model is now cited in policy papers on inclusive employment in 17 countries.

Even if you are not in Minnesota, you can benefit from Avivo’s research, tools, and philosophy. Visit www.avivo.org/resources to download free materials and learn how to implement Avivo’s approach in your own community.

FAQs

Q1: Is Avivo’s Career Services free?

A: Yes. All career services, training, certifications, coaching, and resources are completely free to clients. Avivo is funded by government grants and private donors—never by charging clients.

Q2: Do I need to be homeless or have a criminal record to qualify?

A: No. Avivo serves anyone facing barriers to employment—including lack of experience, education gaps, mental health challenges, childcare responsibilities, or being a single parent. You do not need to meet any specific “crisis” criteria to receive help.

Q3: How long does it take to get a job through Avivo?

A: Most clients secure employment within 30–90 days of enrollment. The timeline depends on individual goals, skill level, and the job market. Avivo works at your pace—no pressure, no deadlines.

Q4: Can I get help with my resume if I’ve never had a job?

A: Absolutely. Avivo’s career coaches specialize in helping people with no formal work history. They help you highlight volunteer experience, life skills, school projects, and personal strengths.

Q5: Do you help with transportation or childcare?

A: Yes. Avivo provides transportation vouchers, bus passes, and referrals to subsidized childcare providers. These services are coordinated as part of your individualized plan.

Q6: Is Avivo affiliated with the government?

A: Avivo is a private nonprofit but receives funding from federal, state, and local government programs. It is not a government agency, but it is an approved provider under WIOA and other public workforce programs.

Q7: Can I refer someone else?

A: Yes. Family members, social workers, clergy, and friends are encouraged to refer individuals who may benefit from Avivo’s services. Referrals can be made by phone, email, or online.

Q8: Do you help people with disabilities?

A: Yes. Avivo has dedicated specialists who work with individuals with physical, cognitive, and mental health disabilities. They collaborate with the Minnesota VR (Vocational Rehabilitation) program to ensure full accessibility.

Q9: What if I don’t speak English?

A: Avivo provides full services in Spanish, Somali, Hmong, and other languages. Interpreters are available by phone or in person for over 20 languages.

Q10: Can I volunteer or donate to Avivo?

A: Yes. Visit www.avivo.org/get-involved to learn about volunteer opportunities, donation options, and employer partnership programs.

Conclusion

Avivo in South Minneapolis is more than a career services provider—it is a beacon of hope, dignity, and opportunity for thousands who have been told they are not “hireable.” Through its unwavering commitment to trauma-informed, person-centered support, Avivo has redefined what workforce development can look like. Its official customer support numbers—1-888-428-2846 and 612-822-7440—are not just phone lines; they are lifelines to a better future.

Whether you are seeking a job, helping a loved one find employment, or looking to replicate Avivo’s model in your community, the resources outlined in this guide are your starting point. Avivo’s success proves that when we invest in people—not just programs—we create stronger economies, safer neighborhoods, and more compassionate societies.

Don’t wait. Call today. Your next chapter begins with one simple call.