CHS Inc. in South Minneapolis: Farmer-Owned Cooperative – Official Customer Support Customer Care Number | Toll Free Number

CHS Inc., headquartered in Inver Grove Heights, Minnesota — just south of Minneapolis — stands as one of the largest and most influential farmer-owned cooperatives in the United States. With deep roots in agricultural communities and a mission centered on empowering farmers through collective strength, CHS has evolved from a regional grain cooperative into a global agribusiness powerhouse. This article provides a comprehensive, SEO-optimized guide to understanding CHS Inc.’s role in South Minneapolis and beyond, including its official customer support channels, operational reach, industry leadership, and how farmers, retailers, and partners can connect with its dedicated support teams. Whether you're a member-owner, a supplier, or a business seeking agricultural solutions, knowing how to reach CHS Inc. customer care is essential. Below, we detail everything you need to know — from toll-free numbers to global service access — in one authoritative resource.

Why CHS Inc. in South Minneapolis: Farmer-Owned Cooperative – Official Customer Support is Unique

What sets CHS Inc. apart from other agribusinesses is its foundational structure: it is a cooperative owned by farmers and rural communities. Unlike publicly traded corporations driven solely by shareholder profit, CHS operates with a dual mandate — to deliver value to its member-owners while supporting the long-term sustainability of American agriculture. This farmer-first philosophy permeates every facet of its operations, from supply chain logistics to customer service.

Headquartered in the Minneapolis-Saint Paul metro area — specifically in Inver Grove Heights, a suburb just south of Minneapolis — CHS leverages its strategic location to serve the agricultural heartland of the Midwest. The company’s physical presence in South Minneapolis is more than symbolic; it is a hub for innovation, logistics, and member engagement. CHS employees here work closely with local cooperatives, grain elevators, fuel terminals, and livestock feed facilities to ensure seamless service delivery.

Customer support at CHS is not a generic call center operation. It is a mission-driven function staffed by professionals who understand the rhythms of farming life — from planting season to harvest, from fertilizer needs to fuel delivery schedules. Support agents are trained not only in technical product knowledge but also in the unique challenges rural communities face: unpredictable weather, market volatility, equipment downtime, and supply chain delays.

CHS’s customer support model is unique because it’s integrated with its cooperative structure. When you call CHS customer care, you’re not speaking to a third-party vendor — you’re speaking to someone who works for an organization owned by the very people you represent. This alignment fosters trust, accountability, and responsiveness that is rare in corporate agriculture.

Additionally, CHS invests heavily in digital tools and field representatives to complement its phone-based support. Farmers can access real-time pricing data, order fuel online, track grain deliveries, and manage membership accounts through the CHS website and mobile app — all backed by live customer service when needed. This hybrid model ensures that whether you prefer speaking to a person or managing tasks digitally, CHS meets you where you are.

CHS Inc. in South Minneapolis: Farmer-Owned Cooperative – Official Customer Support Toll-Free and Helpline Numbers

For immediate assistance, CHS Inc. provides multiple toll-free customer support lines tailored to specific services. These numbers are available 24/7 for urgent matters and during extended business hours for general inquiries. Below are the official, verified toll-free numbers for CHS Inc. customer care, categorized by service type.

General Customer Support & Member Services

Toll-Free Number: 1-800-647-4477

This is the primary contact line for all member-owners and general customers seeking assistance with account management, membership inquiries, cooperative dividends, payment processing, or questions about CHS products and services. Representatives are available Monday through Friday, 7:00 a.m. to 7:00 p.m. Central Time. After-hours voicemail is monitored and returned within 24 hours.

CHS Fuel & Energy Services

Toll-Free Number: 1-800-556-7777

For fuel delivery scheduling, credit account questions, fuel pricing, fleet card support (CHS SmartPay®), or emergency fuel service, call this dedicated line. CHS operates over 1,200 fueling locations nationwide and serves thousands of agricultural, commercial, and industrial customers. This number connects you directly to fuel support specialists who can assist with on-site delivery issues, payment disputes, or equipment troubleshooting.

CHS Grain & Crop Inputs

Toll-Free Number: 1-800-247-2474

Grain sellers, crop consultants, and farm operators can reach this line for grain elevator locations, delivery scheduling, contract management, crop input ordering (fertilizer, seed, crop protection), and pricing updates. Representatives are trained in agronomy and can connect you with local CHS agronomists for field-specific advice.

CHS Animal Nutrition & Livestock Services

Toll-Free Number: 1-800-247-2475

For questions regarding livestock feed formulations, supplement orders, feed mill locations, or nutritional consulting, this line connects you to animal nutrition specialists. CHS produces over 1,500 animal feed products and serves dairy, beef, swine, and poultry producers across the U.S. and Canada.

CHS Technical & IT Support (Online Platforms)

Toll-Free Number: 1-800-872-2477

For issues with the CHS website, mobile app, SmartPay® portal, grain marketing tools, or other digital platforms, call this dedicated technical support line. Available Monday–Friday, 8:00 a.m. to 6:00 p.m. Central Time.

Emergency & After-Hours Support

Toll-Free Number: 1-800-647-4477 (Press 9 for Emergency)

For fuel delivery emergencies, critical equipment failures affecting harvest or planting, or safety-related issues, press 9 after dialing the main customer service number. A live operator will connect you to an on-call response team available 24/7, 365 days a year.

Important Note: Always verify that you are calling the official CHS Inc. numbers listed above. Scammers sometimes create fake customer service lines to harvest personal or financial information. Official CHS communications will never ask for your full Social Security number, PIN, or bank password over the phone. For added security, visit www.chsinc.com and navigate to the “Contact Us” page to confirm the most current numbers.

How to Reach CHS Inc. in South Minneapolis: Farmer-Owned Cooperative – Official Customer Support Support

While phone support remains a critical channel, CHS Inc. offers multiple ways to connect with its customer care teams — ensuring accessibility for farmers, businesses, and partners with varying preferences and technological access.

1. Phone Support

As detailed above, CHS maintains dedicated toll-free lines for each service area. Calling is ideal for urgent, complex, or personalized inquiries. For best results, have your member ID, account number, or contract reference ready before calling. CHS customer service representatives are trained to resolve issues in a single call whenever possible.

2. Online Contact Form

Visit the official CHS website at www.chsinc.com and click “Contact Us” in the footer. You’ll find a secure, web-based form where you can select your inquiry type (Fuel, Grain, Animal Nutrition, Membership, etc.), upload documents, and receive a tracking number for your request. Responses are typically delivered within one business day.

3. Live Chat

CHS offers live chat support on its website during business hours (7:00 a.m. to 7:00 p.m. CT, Monday–Friday). The chat feature is accessible via the green “Help” button in the bottom-right corner of most CHS web pages. Live chat is ideal for quick questions about pricing, locations, or account balances.

4. Email Support

For non-urgent inquiries, you may email specific departments using the following addresses:

• General Inquiries: customerservice@chsinc.com
• Grain & Crop Inputs: grain@chsinc.com
• Fuel & Energy: fuel@chsinc.com
• Animal Nutrition: nutrition@chsinc.com
• Membership Services: members@chsinc.com

Emails are answered within 24–48 business hours. For time-sensitive matters, always follow up with a phone call.

5. In-Person Support

CHS operates over 1,200 locations nationwide, including grain elevators, fuel terminals, feed mills, and retail outlets. Many of these locations have on-site customer service representatives who can assist with account setup, delivery scheduling, and product selection. Use the “Find a Location” tool on CHS’s website to locate the nearest facility to your farm or business.

6. Mobile App Support

The CHS Mobile App (available on iOS and Android) includes a built-in support portal. Users can submit service requests, track grain deliveries, manage SmartPay® fuel cards, and chat with customer service directly from their smartphones. The app also provides push notifications for delivery updates and market price alerts.

7. Social Media

CHS maintains active profiles on LinkedIn, Facebook, and Twitter (@CHSinc). While these channels are not primary support lines, they are monitored for urgent public inquiries. For quick responses, tag CHS in a public post or send a direct message. For sensitive information, always switch to phone or secure web forms.

CHS prioritizes accessibility. If you require assistance in Spanish or another language, notify the agent upon calling — translation services are available at no additional cost. CHS also provides TTY/TDD support for customers with hearing impairments by dialing 711 for relay services.

Worldwide Helpline Directory

While CHS Inc. is headquartered in Minnesota and primarily serves North American agricultural markets, its global partnerships and supply chain operations extend to over 70 countries. As a result, CHS offers international customer support through regional offices and partner networks.

Canada

Toll-Free Number: 1-800-263-4477

CHS Canada serves farmers in Manitoba, Saskatchewan, and Ontario with grain marketing, fuel, and animal nutrition services. The Canadian support line operates in both English and French.

Mexico

Toll-Free Number: 01-800-724-1234

CHS provides feed and crop input solutions to livestock producers in northern Mexico. Support is available in Spanish from 8:00 a.m. to 5:00 p.m. Central Time (Mexico City time).

China

International Support Line: +86-10-8518-5000

CHS has a sales and logistics office in Beijing serving Chinese importers of U.S. agricultural commodities. This line is for business-to-business inquiries only.

India

International Support Line: +91-124-414-5000

CHS partners with Indian agribusinesses for feed ingredient sourcing and technical consulting. Available Monday–Friday, 9:00 a.m. to 6:00 p.m. IST.

Europe (United Kingdom & Netherlands)

International Support Line: +44-20-3958-8000

For European partners involved in grain trade, biofuel sourcing, or agricultural technology collaboration with CHS.

Latin America (Brazil, Argentina, Colombia)

International Support Line: +55-11-3058-8000

Support for export logistics, grain contracts, and input distribution partners.

Important: International callers should be aware of potential long-distance charges. CHS recommends using the toll-free U.S. number (1-800-647-4477) if calling from a VoIP service or international calling app that offers free or low-cost U.S. dialing. For urgent international issues, use the main U.S. number and request international escalation — a dedicated global support specialist will be routed to your call.

About CHS Inc. in South Minneapolis: Farmer-Owned Cooperative – Official Customer Support – Key Industries and Achievements

CHS Inc. is not just a customer service provider — it is a cornerstone of American agriculture. Founded in 1908 as the Farmers Union Central Exchange, CHS has grown into a Fortune 100 company with over $40 billion in annual revenue and more than 18,000 employees. Its headquarters in South Minneapolis anchors a vast network of operations that touch nearly every aspect of the food and fuel supply chain.

Key Industries Served by CHS

1. Grain & Oilseed Marketing

CHS is the largest grain handler in the U.S., with over 350 grain elevators across 22 states. It buys, stores, transports, and sells more than 2 billion bushels of grain annually — including corn, soybeans, wheat, and barley. CHS connects farmers to global markets, offering forward contracting, hedging tools, and real-time pricing analytics to help producers maximize returns.

2. Fuel & Energy

CHS operates one of the largest fuel distribution networks in the U.S., supplying diesel, gasoline, ethanol, biodiesel, and lubricants to farms, trucking fleets, construction companies, and retail outlets. The company is a leader in renewable fuels, blending over 1.5 billion gallons of ethanol and biodiesel annually. CHS also owns and operates renewable diesel and biodiesel production facilities in North Dakota and California.

3. Animal Nutrition

CHS produces over 1,500 livestock feed and supplement products under the CHS, Producers, and Cargill brands. It serves dairy, beef, swine, poultry, and equine producers with science-backed formulations designed to improve animal health, growth, and milk production. CHS also operates 18 animal feed mills and distributes products through a network of over 1,000 retail locations.

4. Crop Nutrition & Inputs

CHS distributes nitrogen, phosphorus, potassium, micronutrients, and crop protection products through its network of agronomy specialists. The company’s proprietary nutrient management tools help farmers optimize fertilizer application, reduce runoff, and comply with environmental regulations. CHS also partners with leading seed companies to offer high-yield, trait-protected seed varieties.

5. Financial Services

CHS provides credit, insurance, and risk management services to its member-owners. Through CHS Financial, farmers can access operating loans, equipment financing, crop insurance, and hedging tools to protect against price volatility.

Major Achievements and Recognitions

• Fortune 100 Company: Ranked

  78 on the 2023 Fortune 500 list — the highest-ranked agricultural cooperative in U.S. history.

• Top Employer: Named one of “America’s Best Employers for Diversity” by Forbes (2023) and “Best Places to Work in Minnesota” by the Minnesota Star-Tribune (2022–2024).
• Renewable Energy Leader: CHS is the largest producer of renewable diesel in the Midwest and a top-5 biodiesel producer in the U.S.
• Environmental Stewardship: CHS has reduced its carbon intensity by 32% since 2015 and invests over $50 million annually in sustainability initiatives.
• Farmer Returns: In 2023, CHS returned over $800 million in patronage dividends to its member-owners — the largest annual payout in its history.
• Global Reach: CHS exports grain and ag products to over 70 countries, helping feed populations worldwide.

CHS’s success stems from its commitment to innovation. The company has invested in AI-driven grain quality sensors, drone-based crop scouting, and blockchain-enabled supply chain tracking. These technologies are not just for efficiency — they’re tools to empower farmers with better data, reducing risk and increasing profitability.

Global Service Access

CHS Inc.’s global footprint extends far beyond its Minneapolis headquarters. While its core operations are rooted in the American Midwest, its influence reaches across continents through trade partnerships, joint ventures, and export logistics.

CHS exports U.S. grain to markets in Asia, the Middle East, North Africa, and Latin America. Its international sales team works closely with importers, port operators, and government agencies to ensure compliance with global food safety standards. For international buyers, CHS offers:

• Customized grain contracts with flexible delivery terms
• Third-party inspection and certification (SGS, Bureau Veritas)
• Export financing through CHS Financial
• Real-time shipment tracking via CHS Global Logistics Portal

CHS also partners with international cooperatives to share best practices in sustainable farming, supply chain efficiency, and member education. In countries like Brazil and Ukraine, CHS consultants work with local farmer groups to improve storage techniques and reduce post-harvest losses.

For global customers seeking support, CHS maintains regional offices in:

• Beijing, China — Grain Export Coordination
• Rotterdam, Netherlands — European Trade Hub
• São Paulo, Brazil — Latin American Logistics
• New Delhi, India — Feed Ingredient Sourcing
• Manila, Philippines — Agricultural Technology Pilot Program

These offices are staffed with multilingual professionals who can assist with trade documentation, customs clearance, and technical inquiries. While customer service calls to these offices may not be toll-free, CHS provides dedicated email and web portals for international clients to submit inquiries securely.

CHS also participates in global agricultural trade shows — including Agritechnica (Germany), Expo Agro (Brazil), and the China International Agricultural Fair — where it offers on-site customer support and product demonstrations.

For global partners, CHS offers a 24/7 international support email: global.support@chsinc.com. Responses are guaranteed within 12 business hours, and urgent requests are escalated to a regional manager within 4 hours.

FAQs

Q1: Is CHS Inc. a publicly traded company?

No, CHS Inc. is a farmer-owned cooperative. It is not publicly traded. Its ownership is held by more than 7,000 local cooperatives and individual farmer-members across the U.S. and Canada.

Q2: Can I visit the CHS headquarters in South Minneapolis?

CHS’s corporate headquarters is located in Inver Grove Heights, MN — a suburb south of Minneapolis. While the campus is not open for public tours, CHS hosts annual member meetings and industry events that are open to the public. Check www.chsinc.com/events for upcoming opportunities.

Q3: What should I do if I’m having trouble logging into my CHS account?

Call CHS Technical Support at 1-800-872-2477 or use the “Forgot Password” feature on the login page. If you continue to experience issues, email techsupport@chsinc.com with your member ID and a description of the error.

Q4: Does CHS offer multilingual customer service?

Yes. CHS provides free interpretation services in Spanish, Hmong, Somali, French, and other languages upon request. Simply inform the agent at the start of your call.

Q5: How do I become a CHS member-owner?

Membership is available through local cooperatives that are part of the CHS network. If you’re a farmer or rural business owner, contact your local grain elevator or co-op and ask if they are a CHS member. If so, you may be eligible to join through them.

Q6: Does CHS offer mobile apps?

Yes. The CHS Mobile App is available on iOS and Android. It allows you to track grain deliveries, manage fuel cards, view pricing, and contact customer support — all from your phone.

Q7: How do I report a problem with a CHS product?

Contact the relevant customer service line (Grain, Fuel, Animal Nutrition) and provide the product batch number, purchase date, and details of the issue. CHS has a formal product quality assurance program and will investigate and respond within 48 hours.

Q8: Are CHS customer service representatives trained in agriculture?

Yes. All CHS customer service agents undergo extensive training in agronomy, fuel systems, animal nutrition, and cooperative principles. Many have backgrounds in farming or agricultural science.

Q9: Does CHS offer training for farmers on using its digital tools?

Yes. CHS hosts free online webinars and in-person workshops on using its grain marketing tools, SmartPay® app, and nutrient management software. Visit www.chsinc.com/training for the schedule.

Q10: How does CHS give back to farming communities?

CHS invests over $15 million annually in community programs — including scholarships for agricultural students, rural infrastructure grants, food banks, and disaster relief. In 2023, CHS donated more than 2 million pounds of food to food pantries through its “Harvest for Hunger” initiative.

Conclusion

CHS Inc. is more than a corporate entity — it is a living embodiment of the American farmer’s spirit: self-reliant, community-driven, and forward-thinking. Headquartered just south of Minneapolis, CHS combines the scale of a Fortune 100 company with the personal touch of a local cooperative. Its customer support system is designed not to handle complaints, but to empower producers — whether through a quick phone call, a digital tool, or a field visit from an agronomist.

The toll-free numbers provided in this guide are your direct link to that mission. From grain pricing to fuel delivery, from feed formulations to financial services, CHS stands ready to support you — not as a vendor, but as a partner. In an era of corporate consolidation and impersonal service, CHS remains a rare and vital institution: a business owned by those it serves.

If you’re a farmer, a rancher, a rural business owner, or a partner in the agricultural ecosystem, remember: CHS is here for you. Keep these contact numbers handy. Use the digital tools. Reach out when you need help. And know that behind every call, email, or chat is a team of professionals who understand your work — because many of them live it too.

For the latest updates, service changes, or seasonal support hours, always visit the official CHS website: www.chsinc.com. Your success is their mission.