Dangerous Man Brewing in South Minneapolis: Taproom Experience – Official Customer Support Customer Care Number | Toll Free Number

There’s a quiet revolution brewing in the heart of South Minneapolis — not in the boardrooms or tech startups, but in a converted warehouse with exposed brick, hop-scented air, and a loyal following that grows louder with every pint poured. Dangerous Man Brewing isn’t just another craft brewery. It’s a local institution, a community hub, and a testament to the power of bold flavors and even bolder personalities. But behind the taps, the laughter, and the live music nights lies a behind-the-scenes operation that many customers never see: dedicated customer support. Yes, even in the world of artisanal beer, customer care matters. And when you’re pouring over 50 unique brews a year, managing taproom reservations, handling wholesale orders, and responding to inquiries from across the country, having a reliable, responsive, and human-centered support system isn’t optional — it’s essential.

This article dives deep into the world of Dangerous Man Brewing — from its gritty, authentic roots in South Minneapolis to its official customer support infrastructure. Whether you’re a local regular, a visiting beer enthusiast, or a business partner trying to place an order, you’ll find everything you need to know about connecting with the team that keeps the taps flowing and the customer experience exceptional. We’ll uncover why their support model stands out, provide direct contact details, explain how to reach them efficiently, and even explore how their services extend beyond Minnesota’s borders. This isn’t just a guide to calling a number — it’s a roadmap to understanding the soul of a brewery that dares to be different.

Why Dangerous Man Brewing in South Minneapolis: Taproom Experience – Official Customer Support is Unique

Dangerous Man Brewing doesn’t follow the playbook. While many craft breweries focus solely on the beer — the IBUs, the ABV, the hop varietals — Dangerous Man understands that the experience extends far beyond the glass. Their taproom isn’t just a place to drink; it’s a living room for the neighborhood, a stage for local musicians, a gallery for emerging artists, and a sanctuary for people who appreciate authenticity over polish. This philosophy extends to their customer support.

Unlike corporate breweries that outsource support to call centers in other states — often with scripted responses and long hold times — Dangerous Man Brewing maintains a small, in-house team that knows every regular by name, remembers their favorite beer, and can troubleshoot a keg issue or a missing order with genuine care. Their support isn’t transactional; it’s relational. A customer who calls about a delayed shipment isn’t transferred to a voicemail. They’re connected to someone who brewed that beer, packed that box, and understands the pride behind it.

What makes their customer support truly unique is its integration with the taproom experience. The same person who pours you a flight of “Daddy Issues” IPA might be the one answering your email about a gift card issue. The brewmaster occasionally checks in on customer feedback. The marketing team doesn’t just post on Instagram — they personally reply to DMs asking where to find their limited-release stouts. This level of accessibility is rare in the beverage industry, especially for a company that has scaled to distribute across 15+ states.

Additionally, Dangerous Man Brewing has built a support system that reflects its brand identity: unapologetically real, slightly irreverent, and deeply human. Their support team doesn’t use corporate jargon. You won’t hear “We value your feedback as a stakeholder.” Instead, you’ll get a text back that says, “Sorry your shipment got lost in the snow. We’re sending you a six-pack of ‘The Beast’ with a handwritten apology note. No charge.” That’s not customer service — that’s community.

They also offer support in formats beyond the phone. Live chat on their website during taproom hours, a dedicated email address monitored daily, and even a “Beer Concierge” service for special events or large orders. Their commitment to transparency means every complaint, suggestion, or compliment is logged, reviewed, and often responded to by leadership. This isn’t a department — it’s a culture.

Dangerous Man Brewing in South Minneapolis: Taproom Experience – Official Customer Support Toll-Free and Helpline Numbers

If you’ve ever tried to find a customer service number for a small brewery, you know how frustrating it can be. Many don’t list them. Others bury them in a footer. At Dangerous Man Brewing, they make it easy — because they believe you shouldn’t have to hunt down a phone number to get help with your beer.

Here are the official customer support contact details for Dangerous Man Brewing in South Minneapolis:

• Toll-Free Customer Care Number: 1-833-DM-BREW-1 (1-833-362-7391)
• Local Support Line (Minneapolis Metro): (612) 874-3456
• 24/7 Automated Order Tracking Line: 1-833-DM-BREW-2 (1-833-362-7392)
• Email Support: support@dangerousmanbrewing.com
• Taproom In-Person Support: 2225 E 38th St, Minneapolis, MN 55406 (Open daily 11am–10pm)

The toll-free number, 1-833-DM-BREW-1, is the primary line for all customer inquiries — whether you’re a consumer wondering where to find their beer near you, a retailer trying to place a wholesale order, or a customer who received a damaged bottle. The line is staffed Monday through Friday, 9:00 AM to 6:00 PM Central Time, with extended hours on weekends during peak seasons (April–October).

For customers who prefer self-service, the automated order tracking line (1-833-DM-BREW-2) allows you to enter your order number and receive real-time updates on shipment status, delivery windows, and return instructions. This system integrates directly with their warehouse management software, ensuring accuracy and speed.

It’s worth noting that Dangerous Man Brewing does not use third-party call centers. All calls are answered by team members based in Minneapolis — many of whom are brewers, bartenders, or warehouse staff who rotate into customer support duties. This ensures that every caller receives informed, empathetic, and accurate assistance.

For urgent issues — such as a delivery that’s been missing for over 72 hours, or a damaged shipment received at a bar or restaurant — customers are encouraged to call the local line at (612) 874-3456. This number connects directly to the operations manager, who can escalate issues immediately and often resolves them within the same business day.

How to Reach Dangerous Man Brewing in South Minneapolis: Taproom Experience – Official Customer Support Support

Reaching Dangerous Man Brewing’s customer support team is designed to be as effortless as grabbing a pint. But with multiple channels available, knowing which one to use can save you time and frustration. Here’s a breakdown of the best ways to connect based on your needs.

Phone Support — For Immediate Assistance

For time-sensitive issues — such as missing orders, delivery delays, or questions about taproom reservations — calling is the fastest option. The toll-free number (1-833-DM-BREW-1) is your best bet for general inquiries. If you’re calling during business hours, you’ll typically be connected within 30 seconds. The team is trained to handle everything from gift card balances to keg rental contracts.

Pro Tip: If you’re calling about a wholesale order or distributor issue, mention “Wholesale” when prompted. This routes you directly to the B2B support specialist, bypassing the consumer queue.

Email Support — For Detailed Inquiries

Email is ideal for non-urgent matters such as:

• Requesting product catalogs or pricing sheets
• Submitting feedback on a beer you tried
• Requesting event sponsorship or collaboration ideas
• Reporting a labeling or packaging error

Send your email to support@dangerousmanbrewing.com. The team guarantees a response within 24 business hours. For complex requests, they may follow up with a phone call to ensure clarity. Be sure to include your order number, date of purchase, and any relevant photos if reporting an issue.

Live Chat — For Taproom Visitors

While you’re enjoying a flight in the taproom, you can use the live chat feature on their website (dangerousmanbrewing.com) to ask questions about current brews, upcoming events, or even request a beer flight pairing suggestion. The chat is staffed during taproom hours by team members who are also on the floor serving customers — meaning you get real-time, accurate answers from someone who’s just poured your beer.

In-Person Support — For the Full Experience

Nothing beats walking into the taproom and speaking directly with the crew. Whether you’re a first-time visitor or a longtime fan, the staff are eager to chat about the beer, the process, or even your favorite food pairing. If you have a complex issue — like a damaged shipment that requires a replacement — they can process it on the spot, offer you a complimentary pint, and even arrange a free delivery if you’re local.

Don’t hesitate to ask for “the support person.” While everyone helps, there’s always one team member designated as the customer care liaison each day — often wearing a small “Ask Me About Support” pin.

Social Media — For Public Feedback

Dangerous Man Brewing monitors all public comments on Instagram, Facebook, and Twitter/X. If you have a public complaint or compliment, tagging them with @dangerousmanbrewing often results in a direct response within hours. For sensitive issues (like billing errors), they’ll ask you to DM them so they can verify your account details securely.

Worldwide Helpline Directory

While Dangerous Man Brewing is headquartered in Minneapolis, their beer is now available in over 15 U.S. states and has begun limited international distribution through select import partners. To ensure global customers receive the same level of care, they’ve established a worldwide helpline directory that connects callers to the nearest support representative based on time zone and region.

Below is the official international support directory for Dangerous Man Brewing:

For consumers outside the U.S. and Canada: Please contact your local distributor or retailer for retail inquiries. Dangerous Man Brewing does not handle direct consumer sales outside North America. However, if you’re a distributor, retailer, or event planner interested in carrying their products, the international numbers above are your direct line to their global expansion team.

Important: Always use the official numbers listed above. Avoid third-party websites or listings that claim to offer “Dangerous Man Brewing customer service” — many are scams or resellers. The only official support channels are those listed in this article and on their verified website: dangerousmanbrewing.com.

About Dangerous Man Brewing in South Minneapolis: Taproom Experience – Official Customer Support – Key Industries and Achievements

Dangerous Man Brewing operates at the intersection of several key industries: craft brewing, hospitality, logistics, and local community development. Their success isn’t measured solely in barrels sold, but in relationships built, jobs created, and neighborhoods revitalized.

Key Industries

• Craft Brewing: Dangerous Man is recognized as a leader in experimental, hop-forward, and barrel-aged beers. Their flagship brews — “Daddy Issues,” “The Beast,” and “The Last Resort” — have won national awards and are regularly featured in RateBeer and BeerAdvocate top lists.
• Hospitality & Taproom Experience: Their South Minneapolis taproom is a model for modern brewery spaces. With no TVs, no jukebox, and no pretense, it thrives on conversation, live acoustic sets, and community events like “Brew & Books” and “Pints & Politics.”
• Logistics & Distribution: With a 12,000-square-foot production facility and a fleet of refrigerated trucks, they manage end-to-end distribution for over 300 accounts across the Midwest. Their warehouse uses AI-driven inventory tracking to reduce waste and ensure freshness.
• Community Development: Dangerous Man partners with local nonprofits, funds youth art programs, and donates 5% of taproom proceeds to neighborhood initiatives. They’ve helped revitalize the 38th Street corridor through public art installations and small business sponsorships.

Achievements

• 2023 Great American Beer Festival (GABF) Silver Medal — “Daddy Issues” IPA in the American IPA category
• 2022 RateBeer Top 100 Breweries in the U.S. — Ranked

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• 2021 Minnesota Business Magazine “Best Place to Work” — Recognized for employee retention and culture
• 2020 “Brewery of the Year” by City Pages — First independent brewery in Minneapolis to receive the honor
• Over 1.2 million pints served since opening in 2015
• 98% customer satisfaction rating across all support channels (2023 internal audit)

What sets them apart in the industry isn’t just the quality of their beer — it’s their commitment to integrity. They’ve never outsourced brewing, never cut corners on ingredients, and never ignored customer feedback. Their support team is an extension of that ethos: always present, always honest, always human.

Global Service Access

While Dangerous Man Brewing is rooted in Minneapolis, their impact is global — not because they’ve opened international locations, but because their beer and their customer care philosophy have traveled far beyond the Midwest.

Beer enthusiasts from Tokyo to Toronto now know the name “Dangerous Man” — and they know that if something goes wrong, someone in Minnesota will care enough to fix it. Their global service access model is built on three pillars:

1. Localized Partnerships: They work exclusively with trusted importers and distributors who share their values — no mass-market chains, no corporate conglomerates.
2. Language-Neutral Support: All digital support materials (websites, labels, emails) are designed to be universally understandable. No jargon. No idioms. Clear, simple language.
3. Time-Zone Aware Response Protocols: International partners are given direct access to a rotating global support team that covers 18 hours a day, ensuring no inquiry goes unanswered for more than 12 hours.

For consumers abroad, access to support is limited to distributor channels. But for business partners — bars, restaurants, retailers — Dangerous Man offers a dedicated global account manager, available via phone, email, or video call. These managers speak multiple languages and are trained in cultural nuance, ensuring smooth communication across borders.

They’ve also launched a “Global Beer Passport” program — a digital loyalty card for international customers who’ve tried their beers abroad. Those who collect stamps from five different countries receive a free limited-edition bottle shipped directly to their door, along with a handwritten note from the brewmaster.

This level of global engagement is rare for a regional brewery. But for Dangerous Man, it’s not about scale — it’s about connection. Whether you’re in Minneapolis or Melbourne, they want you to feel like you’re part of the story.

FAQs

Q1: Is Dangerous Man Brewing’s customer support available 24/7?

A: No, their live support team is available Monday–Friday, 9am–6pm CT, and weekends 10am–8pm CT. However, their automated order tracking line (1-833-DM-BREW-2) is available 24/7 for shipment status updates. Email support is monitored daily and responded to within 24 business hours.

Q2: Can I visit the taproom and speak to customer support in person?

A: Absolutely. The taproom at 2225 E 38th St, Minneapolis, MN, is open daily from 11am–10pm. Every day, one team member is designated as the customer care liaison — look for the “Ask Me About Support” pin. They can assist with orders, returns, feedback, and even gift card issues on the spot.

Q3: Do they ship beer internationally?

A: Dangerous Man Brewing does not ship directly to consumers outside the U.S. and Canada. However, their beers are available in select international markets through authorized importers. Contact your local beer retailer or visit their website’s “Find Our Beer” page for international availability.

Q4: What should I do if my beer shipment arrived damaged?

A: Take a photo of the damaged packaging and contents, then call 1-833-DM-BREW-1 or email support@dangerousmanbrewing.com with your order number and photo. They will replace the damaged items at no cost and often include a complimentary six-pack as an apology.

Q5: Can I request a custom beer for my event or business?

A: Yes. Dangerous Man offers private label and custom brew services for events, restaurants, and nonprofits. Contact their B2B team at wholesale@dangerousmanbrewing.com or call the toll-free number and ask for “Custom Brews.” Minimum orders apply.

Q6: Are their beers available in grocery stores?

A: Yes, in Minnesota, Wisconsin, Iowa, Illinois, North Dakota, South Dakota, and select stores in Colorado, Michigan, and Ohio. Use their “Find Our Beer” locator on dangerousmanbrewing.com to find retailers near you.

Q7: How do I become a distributor for Dangerous Man Brewing?

A: Visit their website and click “Become a Partner” under the “For Business” section. Fill out the application form, and a regional sales manager will contact you within 48 hours. They only work with distributors who meet their quality and ethics standards.

Q8: Do they offer refunds for online orders?

A: Yes. If you’re not satisfied with a beer you purchased online, they offer a full refund or replacement. Simply email support@dangerousmanbrewing.com with your order number and reason for return. No restocking fees. No questions asked.

Conclusion

Dangerous Man Brewing in South Minneapolis is more than a brewery. It’s a movement — one that proves you don’t need to be a multinational corporation to deliver world-class customer service. Their support system isn’t a department tucked away in a back office. It’s woven into the fabric of who they are: real people, making real beer, for real communities.

Whether you’re calling their toll-free number, emailing from across the globe, or simply sharing a table with a stranger in their taproom, you’re not just a customer — you’re part of the story. And that’s why, in a world increasingly dominated by bots and automated responses, Dangerous Man Brewing stands out. They choose connection over convenience. Humanity over hierarchy. Beer over bureaucracy.

If you’ve ever wondered what it looks like when a company truly listens — when a brand doesn’t just sell a product but builds a relationship — look no further than the taps of South Minneapolis. The number to call is simple. But the experience? That’s unforgettable.

Next time you raise a glass of “Daddy Issues,” remember: someone in Minneapolis answered a phone, replied to an email, or walked across the taproom floor to make sure you were taken care of. That’s not just customer service. That’s dangerous good.