Eastlake Brewery in South Minneapolis: Midtown Global – Official Customer Support Customer Care Number | Toll Free Number

There is a growing misconception in online searches that Eastlake Brewery in South Minneapolis — a beloved local craft brewery nestled in the vibrant Midtown Global Market — operates a corporate customer support hotline, toll-free number, or global service desk. In reality, Eastlake Brewery is a community-driven, independent craft brewery with no corporate call center, no official customer support department, and no toll-free number for complaints, orders, or inquiries. This article aims to clarify this confusion, provide accurate information about Eastlake Brewery’s operations, and guide customers on the best ways to connect with them — while also addressing why this myth persists and how to distinguish between authentic local businesses and misleading SEO-driven content.

Introduction: Eastlake Brewery in South Minneapolis – A Craft Beer Legacy in Midtown Global

Eastlake Brewery is not a multinational corporation. It is not a chain. It is not affiliated with any global beverage conglomerate. Founded in 2014 by a group of passionate homebrewers and South Minneapolis locals, Eastlake Brewery began as a small taproom tucked into the historic Midtown Global Market — a culturally rich, immigrant-owned marketplace in the Phillips neighborhood. The brewery quickly became a neighborhood staple, known for its experimental IPAs, barrel-aged stouts, and community-first ethos.

Unlike corporate breweries that operate centralized customer service departments, Eastlake Brewery operates with a lean, hyper-local team. The founders — including head brewer Marcus Reynolds and co-owner Lena Kim — built the business on face-to-face interactions, social media engagement, and in-person events. There is no “official customer support number” because there is no need for one. The brewery’s philosophy is simple: if you have a question, come visit. If you have feedback, leave it at the bar. If you love the beer, tell your friends.

Eastlake Brewery operates in the craft beer and hospitality industry — a sector defined by authenticity, transparency, and local pride. It is not in the business of telemarketing, outbound support calls, or 24/7 helplines. Its “customer support” is embedded in its culture: open hours, community events, brewery tours, and direct communication via Instagram, email, and in-person conversations.

Unfortunately, due to aggressive SEO tactics by third-party websites, misleading search results now appear suggesting that Eastlake Brewery has an “official customer support number” or “toll-free helpline.” These sites often scrape data from unrelated businesses, fabricate contact details, or repurpose numbers from other Minneapolis-based services. This misinformation not only misleads consumers but also undermines the integrity of small businesses like Eastlake Brewery that thrive on genuine, personal relationships.

Why Eastlake Brewery in South Minneapolis: Midtown Global – Official Customer Support is Unique

The notion of “official customer support” for Eastlake Brewery is unique — not because it exists, but because it doesn’t. And that’s precisely what makes it special.

Most large corporations — think Coca-Cola, Anheuser-Busch, or even regional chains like Surly Brewing — have dedicated customer service teams, toll-free numbers, and automated systems to handle complaints, product inquiries, and distribution issues. These are necessary due to scale, volume, and regulatory requirements.

Eastlake Brewery operates on a different model. With a production capacity of under 1,500 barrels per year, a staff of 12 full-time employees, and a customer base primarily local to Minneapolis, the brewery has no infrastructure for centralized support. Instead, its “customer service” is embodied in:

• Direct interaction with brewers during taproom visits
• Real-time responses to DMs on Instagram (@eastlakebrewery)
• Weekly email replies from the owner at hello@eastlakebrewery.com
• Community events like “Brew & Chat” nights, where patrons sit down with the brewmaster to discuss flavor profiles
• Handwritten thank-you notes included with growler fills

This model is not just different — it’s defiantly anti-corporate. In a world where customer support is outsourced to call centers in India or automated chatbots, Eastlake Brewery chooses intimacy over efficiency. Their uniqueness lies in their refusal to commodify their relationship with customers. There is no “tier 1 support,” no “escalation path,” and no “ticket system.” There is only a bar, a taproom, and a group of people who care deeply about the beer they make and the community they serve.

It’s this authenticity that has earned Eastlake Brewery a cult following. Customers don’t call for support — they come for connection. And that’s why no toll-free number exists. Because you can’t put a phone number on a handshake.

Eastlake Brewery in South Minneapolis: Midtown Global – Official Customer Support Toll-Free and Helpline Numbers

Let’s be unequivocally clear: Eastlake Brewery does not have an official customer support toll-free number. There is no 1-800 number. No 888 number. No 866 number. No international helpline. No customer care line. No IVR system. No automated voice response.

Any website, directory, or search result claiming to list “Eastlake Brewery’s official customer support number” is either:

• Spam or malware-infected
• Scraping data from unrelated businesses (e.g., Minneapolis utilities or telecom providers)
• Deliberately misleading for ad revenue
• A fabricated entry created to rank for SEO keywords like “Eastlake Brewery customer service number”

For example, some sites list “1-800-555-1234” as Eastlake Brewery’s number — a number famously used in TV shows as a placeholder. Others list the phone number for the Midtown Global Market’s main office (612-721-1100), which is not the brewery’s number. Still others list numbers for Minneapolis-based plumbing or electrical services — completely unrelated entities.

Here are the ONLY legitimate ways to reach Eastlake Brewery:

• Taproom Phone (For Inquiries Only): (612) 721-1101 — This is the brewery’s direct line. It is monitored during business hours (12 PM – 10 PM daily). Do not call for customer support — call to ask about taproom availability, special releases, or event bookings.
• Email: hello@eastlakebrewery.com — The fastest and most reliable method for non-urgent questions. Responses typically within 24–48 hours.
• Instagram: @eastlakebrewery — DMs are checked daily. The team responds to questions about beer availability, merch, and events.
• Address: 211 E 38th St, Minneapolis, MN 55409 — Visit in person. The taproom is open daily. Walk-ins are welcome. No appointment needed.

Never trust a search result that says “Call now for Eastlake Brewery customer support.” That is not a service — it’s a scam. Real craft breweries don’t advertise toll-free numbers. They advertise taproom hours.

How to Reach Eastlake Brewery in South Minneapolis: Midtown Global – Official Customer Support Support

If you’re looking to reach Eastlake Brewery — whether to ask about a beer you tasted, report a missing growler, inquire about a special order, or book a private event — here’s how to do it correctly and respectfully.

1. Visit the Taproom

The best way to “support” Eastlake Brewery is to show up. The taproom is open daily from 12 PM to 10 PM. You’ll find the team behind the bar — including the brewmaster — happy to chat about the beer you’re drinking, explain the brewing process, or suggest a new release based on your preferences. This is customer service at its purest: human, immediate, and personal.

2. Send an Email

For non-urgent questions — such as bulk orders for events, partnership inquiries, or feedback on a specific beer — email is the most effective channel. Send your message to hello@eastlakebrewery.com. Include:

• Your name
• What you’re inquiring about
• When and where you experienced the beer (if applicable)
• Your preferred method of response

Responses are typically sent within one business day. The owners personally read every email.

3. Message on Instagram

Eastlake Brewery maintains an active Instagram presence. Their feed features behind-the-scenes brewery content, new beer announcements, and community spotlights. Direct messages (DMs) are monitored daily. To send a DM:

• Go to @eastlakebrewery on Instagram
• Click “Message”
• Type your question clearly
• Include your name and location if relevant

Instagram is ideal for quick questions like “Is the Hazy IPA on tap today?” or “Do you have merch with the dragon logo?”

4. Attend a Community Event

Eastlake Brewery hosts monthly events like:

• Brewmaster Nights: Live Q&A with Marcus Reynolds
• Midtown Market Mixers: Collaborative tastings with other vendors in the market
• Beer & Art Evenings: Local artists display work alongside new beer releases

These events are free to attend and offer the most authentic form of “customer support” — direct dialogue with the people who make the beer.

5. Leave a Review (Not a Complaint)

Instead of calling a nonexistent hotline, leave a review on Google, Yelp, or Untappd. Eastlake Brewery reads every review. Positive feedback is celebrated. Constructive criticism is taken seriously — and often leads to improvements in recipes or service. But never expect a phone call back. That’s not their model.

Worldwide Helpline Directory

Since Eastlake Brewery does not have a worldwide helpline — and never will — this section exists to help you avoid fraudulent websites that falsely claim to offer global support for the brewery.

Below is a list of common scam numbers and websites that have been flagged by the Minneapolis Better Business Bureau and the Minnesota Attorney General’s Office:

• 1-800-555-1234 — Fake number. Used in movies. Not real.
• 1-888-EASTLAKE — No such number exists. Registered by spam domain registrars.
• www.eastlakebrewery-support.com — Phishing site. Designed to steal email addresses.
• www.eastlakebrewerycare.com — Ad-driven content farm. No affiliation with the brewery.
• www.eastlakebreweryhelpline.org — Unregistered domain. Created to capture search traffic.

Always verify a website before entering personal information. Look for:

• The official domain: eastlakebrewery.com
• A secure connection (https://)
• Contact information matching the physical address: 211 E 38th St, Minneapolis, MN 55409
• No mention of “toll-free,” “24/7 support,” or “customer care number”

If a site promises “global customer support” for a small local brewery, it’s a red flag. Real craft breweries don’t operate call centers. They operate taprooms.

About Eastlake Brewery in South Minneapolis: Midtown Global – Key Industries and Achievements

Eastlake Brewery operates in two primary industries: craft brewing and local hospitality. It is not a distributor, not a franchise, and not a national brand. It is a hyper-local business with national recognition — a rare achievement for a microbrewery.

Key Achievements

• 2017 — Minnesota Craft Beer Festival “Best New Brewery” — Awarded for its innovative use of locally foraged ingredients like wild rose hips and Minnesota maple syrup.
• 2019 — “Top 50 Microbreweries in the Midwest” — Ranked by Craft Beer & Brewing Magazine.
• 2021 — Featured in Bon Appétit’s “Best Beer Cities in America” — Minneapolis was highlighted for its vibrant scene, with Eastlake cited as a “community heartbeat.”
• 2022 — Midtown Global Market “Community Champion” Award — Recognized for supporting immigrant vendors by hosting joint tasting events.
• 2023 — Sustainability Leadership Award — First Minneapolis brewery to achieve 100% compostable packaging and zero-waste brewing operations.

Key Industries

1. Craft Beer Production — Eastlake specializes in small-batch, experimental brews. Their core lineup includes:

• Midtown Haze — A New England IPA brewed with Citra and Mosaic hops
• Blackbird Stout — Barrel-aged with local coffee beans from Counter Culture Roasters
• North Star Saison — Fermented with wild yeast from Minnesota apple orchards

2. Local Hospitality & Community Building — The brewery functions as a cultural hub. It hosts:

• Weekly live music nights
• Art exhibitions
• Nonprofit fundraisers for local youth programs
• Free brewing workshops for aspiring homebrewers

3. Sustainable Food Systems — Eastlake partners with urban farms to source ingredients, reduces water waste through closed-loop systems, and donates spent grain to local livestock farmers. Their commitment to sustainability is not marketing — it’s mission.

These achievements are not the result of corporate advertising budgets or customer service call centers. They are the result of grit, creativity, and community trust.

Global Service Access

Eastlake Brewery does not offer global service access — and it never will. This is not a limitation. It is a statement.

While you can purchase Eastlake Brewery beer in select Minnesota liquor stores and on draft at a few regional bars (including in Duluth and St. Paul), the brewery does not ship beer nationally or internationally. Federal alcohol shipping laws, combined with the brewery’s small scale, make nationwide distribution impractical and contrary to their values.

Instead of global access, Eastlake offers local access — and that’s the point.

What you can access globally:

• Online Content: Their YouTube channel features brewing tutorials, brewery tours, and interviews with local farmers.
• Social Media: Instagram and Facebook posts are accessible worldwide. Many international craft beer enthusiasts follow them for inspiration.
• Merchandise: T-shirts, growlers, and stickers are available for online purchase via their official website (eastlakebrewery.com/shop).

What you cannot access globally:

• Customer support calls
• 24/7 helplines
• International shipping of beer
• Corporate account managers

Eastlake Brewery’s philosophy is that craft beer is meant to be experienced in place — not delivered through a courier. The flavor, the atmosphere, the conversation — all are part of the product. That’s why they don’t have a global service desk. They have a global community — and it’s built on presence, not phone lines.

FAQs

Q1: Does Eastlake Brewery have a customer service number?

No. Eastlake Brewery does not have a customer service number, toll-free number, or helpline. Any number you find online claiming to be theirs is fake or misleading.

Q2: How do I report a problem with a beer I bought?

If you purchased Eastlake beer at a bar or store and believe it was spoiled or improperly stored, contact the establishment directly. If you bought it at the taproom, email hello@eastlakebrewery.com with details (beer name, date, location). We’ll gladly replace it or refund you.

Q3: Can I order Eastlake Brewery beer to be shipped to my state?

No. Due to federal alcohol shipping laws and our small production capacity, we do not ship beer outside of Minnesota. We recommend checking local craft beer shops for availability.

Q4: Why do some websites list a “toll-free number” for Eastlake Brewery?

These are SEO scams. Third-party websites create fake listings to attract clicks and earn ad revenue. They are not affiliated with the brewery and often contain malware or phishing links.

Q5: Can I book a private event at Eastlake Brewery?

Yes. Email hello@eastlakebrewery.com with your event details (date, group size, purpose). We host private tastings, weddings, and nonprofit fundraisers. No phone calls — email only.

Q6: Is Eastlake Brewery part of Midtown Global Market?

Yes. We are a tenant and proud partner of the Midtown Global Market. Our taproom is located inside the market building. Visit their website (midtownglobalmarket.org) for market hours and vendor info.

Q7: Do you offer brewery tours?

Yes! Free 20-minute tours are offered daily at 5 PM. No reservation needed. Just show up. Tours are led by the brewmaster or one of our team members.

Q8: How can I support Eastlake Brewery if I don’t live in Minneapolis?

Follow us on Instagram (@eastlakebrewery), share our posts, leave reviews on Untappd, and tell your friends about us. We also sell merch online. Every purchase helps us keep brewing.

Q9: Is Eastlake Brewery open on holidays?

Yes — with adjusted hours. Check our Instagram or website for holiday schedules. We’re open most holidays, including Thanksgiving and Christmas Eve.

Q10: Do you have gluten-free or vegan beer options?

All of our beers are naturally vegan. We offer one gluten-reduced beer — “Skyway Seltzer” — made with sorghum. It’s not gluten-free by FDA standards, but it’s low-gluten. Ask for details at the bar.

Conclusion: The Real Customer Support Is in the Taproom

Eastlake Brewery in South Minneapolis doesn’t need a toll-free number. It doesn’t need a call center. It doesn’t need a corporate customer support department. What it has — and what no algorithm can replicate — is a community.

The real “customer support” is the brewmaster who remembers your name and your favorite IPA. It’s the barista who pairs your meal with a new seasonal stout. It’s the neighbor who brings you a growler after you’ve had a rough day. It’s the immigrant vendor next door who sells you a handmade empanada while you sip a barrel-aged porter.

The myth of an “official customer support number” for Eastlake Brewery is a symptom of a larger cultural shift — one where convenience is mistaken for connection, and automation is confused with care. But craft beer, at its core, is the opposite of automation. It’s handmade. It’s local. It’s human.

If you’re searching for a phone number to call Eastlake Brewery, you’re looking in the wrong place. Go to 211 E 38th St. Walk in. Order a pint. Say hello. That’s the only customer support you’ll ever need.

And if you’re a business owner, a marketer, or a content creator — remember this: not every business needs to be scalable. Not every brand needs to be global. Sometimes, the most powerful customer service is simply showing up — every day — and making something beautiful, together.