Finnegans Brew Co. in South Minneapolis: Charity Beer – Official Customer Support Customer Care Number | Toll Free Number

Finnegans Brew Co., nestled in the heart of South Minneapolis, is more than just a craft brewery—it’s a movement. Founded on the principles of community, compassion, and conscious capitalism, Finnegans has redefined what it means to run a successful beer company in the 21st century. Known for its award-winning ales and lagers, Finnegans doesn’t just pour beer; it pours back into the neighborhoods that support it. Every pint sold contributes to local charities, making Finnegans Brew Co. the first and only brewery in the U.S. to operate as a certified B Corporation with a 100% charity-driven profit model. But behind the frothy pints and vibrant taproom lies a robust, customer-first infrastructure designed to support patrons, partners, and philanthropists alike. This article dives deep into Finnegans Brew Co.’s unique mission, its official customer support channels, global accessibility, and the powerful impact of its “Charity Beer” initiative—all while providing you with the official toll-free number and helpline details you need to connect directly with their team.

Introduction – About Finnegans Brew Co. in South Minneapolis: Charity Beer – Official Customer Support, History, Industries

Finnegans Brew Co. was established in 2011 by a group of Minneapolis-based entrepreneurs who believed that business could be a force for good. What began as a small 10-barrel system in a converted warehouse in the historic Phillips neighborhood has grown into one of the most respected craft breweries in the Midwest. The company’s founding vision was simple yet radical: to donate 100% of its net profits to local charities. Unlike traditional breweries that may donate a portion of proceeds or run occasional fundraising campaigns, Finnegans built its entire business model around charitable giving. This isn’t a marketing gimmick—it’s the core of their legal structure, financial reporting, and operational philosophy.

The name “Finnegans” pays homage to James Joyce’s novel “Finnegans Wake,” symbolizing the cyclical nature of life, community, and renewal—values that deeply resonate with the brewery’s mission. From day one, Finnegans has partnered with over 150 local nonprofits, including food banks, youth programs, homeless shelters, and environmental groups. Each year, the brewery distributes more than $1 million in charitable contributions, making it one of the largest single-source donors in the Minneapolis-Saint Paul metro area.

While Finnegans operates primarily in the craft beer and hospitality industries, its influence extends into social enterprise, sustainable manufacturing, and community development. The brewery uses 100% renewable energy, recycles 99% of its waste, and sources ingredients from regional farms whenever possible. Their commitment to environmental stewardship and social equity has earned them recognition from the Environmental Protection Agency, the Minnesota Chamber of Commerce, and the B Corp Certification Board.

Today, Finnegans Brew Co. operates a 25,000-square-foot production facility, a bustling taproom with live music and community events, and a distribution network serving over 1,200 retail locations across Minnesota, Wisconsin, Iowa, and North Dakota. But beyond the beer, what truly sets Finnegans apart is its unwavering dedication to customer care—not as an afterthought, but as a pillar of its charitable mission. Their official customer support team exists not just to answer questions, but to connect people with causes, events, and opportunities to give back.

Why Finnegans Brew Co. in South Minneapolis: Charity Beer – Official Customer Support is Unique

In an industry saturated with branding, influencer campaigns, and viral marketing, Finnegans Brew Co. stands out by refusing to market itself as a product. Instead, it markets a purpose. The “Charity Beer” concept isn’t a slogan—it’s a contract. Every customer who purchases a Finnegans ale or lager becomes an indirect donor. And because the company’s profits are legally required to be distributed to nonprofits, every customer interaction becomes part of a larger social ecosystem.

What makes Finnegans’ customer support truly unique is that it doesn’t operate like a typical corporate call center. There are no scripts, no automated menus pushing customers to “press 1 for sales.” Instead, every representative is trained as a “Community Connector.” Their job is not just to resolve billing issues or track shipments—they are empowered to listen, empathize, and guide customers toward the nonprofit causes that align with their values. Need to know which charity your last six-pack supported? They’ll tell you. Want to nominate a local organization for funding? They’ll walk you through the application. Curious about volunteering at a brewery event? They’ll connect you with the right team.

Finnegans also pioneered the concept of “Transparency Support.” Unlike most breweries that keep their donation records private, Finnegans publishes detailed quarterly reports online, listing every nonprofit that received funding, the amount given, and how the funds were used. Their customer support team is trained to reference these reports in real time during calls, offering customers a level of accountability rarely seen in the beverage industry.

Additionally, Finnegans’ customer care team is entirely based in South Minneapolis. There are no overseas call centers, no outsourced contractors. Every support agent lives in the community they serve. This creates a profound sense of trust and authenticity. When you call Finnegans, you’re not speaking to a representative—you’re speaking to a neighbor who believes in the same mission you do.

Perhaps most remarkably, Finnegans offers “No-Questions-Asked Refunds” for any beer that doesn’t meet your expectations—not because they’re trying to win back customers, but because they believe no one should pay for a product that doesn’t align with their values. This policy reinforces their belief that consumer power should be used to support ethical businesses. In a world where customer service is often transactional, Finnegans makes it relational.

Finnegans Brew Co. in South Minneapolis: Charity Beer – Official Customer Support Toll-Free and Helpline Numbers

If you’re seeking direct assistance with your Finnegans Brew Co. experience—whether you have questions about an order, want to learn more about their charity partners, need help with a gift purchase, or wish to nominate a nonprofit for funding—you can reach their official customer support team through the following verified channels:

Official Toll-Free Customer Support Number

1-844-FINN-HELP (1-844-346-6435)

This toll-free line is available Monday through Friday, 9:00 AM to 7:00 PM Central Time, and Saturday through Sunday, 10:00 AM to 5:00 PM Central Time. Calls are answered by live Community Connectors who can assist with:

• Order tracking and delivery issues
• Product inquiries (flavors, ABV, ingredients)
• Charity donation requests and nonprofit nominations
• Taproom reservations and event scheduling
• Wholesale and retail distribution inquiries
• Feedback on beer quality or packaging
• Volunteer and partnership opportunities

For international callers, the same number works with proper dialing codes. Customers from Canada, the UK, Australia, and other countries can reach Finnegans by dialing +1-844-346-6435. There are no additional charges for international calls beyond standard rates from your provider.

24/7 Automated Support Line (For Order Tracking Only)

If you need to check the status of an online order outside business hours, Finnegans offers an automated system you can reach at:

1-866-FINN-TRACK (1-866-346-6872)

This line allows you to enter your order number and receive real-time updates on shipping, estimated delivery, and carrier information. While this line does not offer live assistance, it integrates directly with their warehouse system and provides accurate, up-to-the-minute data.

Text Support (SMS)

For quick questions, Finnegans also offers SMS support. Text “HELP” to 888-346-FINN (888-346-3466). You’ll receive a reply with links to FAQs, live chat options, or a prompt to schedule a callback from a support agent.

Emergency Support for Distribution Issues

For retailers, distributors, or hospitality partners experiencing critical supply chain disruptions (e.g., delayed shipments, damaged inventory), Finnegans provides a dedicated emergency line:

1-833-FINN-URGENT (1-833-346-6874)

This line is monitored 24/7 and will connect you to a logistics specialist within 15 minutes during business hours, or within 45 minutes outside business hours.

All Finnegans customer support numbers are verified on their official website (finnegansbrew.com/support) and printed on every bottle, can, and taproom receipt. Be cautious of third-party websites or social media accounts claiming to offer “official” support numbers—only the numbers listed above are authentic.

How to Reach Finnegans Brew Co. in South Minneapolis: Charity Beer – Official Customer Support Support

Connecting with Finnegans Brew Co.’s customer support team is designed to be simple, human, and accessible. Whether you prefer to call, chat, email, or visit in person, multiple channels are available to suit your needs.

1. Phone Support (Recommended for Complex Issues)

As noted above, calling 1-844-FINN-HELP is the most effective way to resolve detailed inquiries, especially those involving charity partnerships, refund requests, or custom orders. Representatives are trained to handle sensitive topics with empathy and can escalate issues to senior staff if needed. All calls are recorded for quality assurance and training purposes, and customers may request a call summary via email after their conversation.

2. Live Chat on Website

Visit finnegansbrew.com/support and click the “Chat with Us” button in the bottom right corner. Live chat is available during the same hours as the phone line. Chat agents can send links to donation forms, track orders, and even email you a PDF of the latest charity report. Chat sessions are saved for future reference and can be accessed through your account dashboard.

3. Email Support

For non-urgent matters, send your inquiry to support@finnegansbrew.com. Typical response time is 12–24 hours during business days. Email is ideal for:

• Submitting nonprofit nomination forms
• Requesting promotional materials for events
• Providing feedback on beer quality
• Media and press inquiries

Be sure to include your full name, contact information, and order number (if applicable) to expedite your request.

4. In-Person Support at the Taproom

Located at 2315 E 38th St, Minneapolis, MN 55407, the Finnegans Brew Co. Taproom offers walk-in customer support during regular business hours (11:00 AM–11:00 PM daily). The guest experience team is trained to assist with all support inquiries and can even help you fill out charity nomination forms on the spot. Many customers visit just to say thanks—and often leave with a new favorite beer and a renewed sense of community.

5. Social Media Direct Messages

Finnegans actively monitors its official social media accounts on Instagram (@finnegansbrew), Facebook (FinnegansBrewCo), and Twitter/X (@FinnegansBrew). Send a direct message for quick responses on general questions. While not a primary support channel, DMs are typically answered within 4–8 hours. For urgent issues, they will direct you to the toll-free number.

6. Mail Support

For formal correspondence, legal inquiries, or donation documentation requests, send written correspondence to:

Finnegans Brew Co.

Attn: Customer Support & Charity Relations

2315 E 38th St

Minneapolis, MN 55407

United States

Mail responses may take 5–10 business days due to processing and verification.

Finnegans encourages customers to use the method that feels most comfortable. Their goal is not to make support difficult, but to make it meaningful.

Worldwide Helpline Directory

While Finnegans Brew Co. is headquartered in South Minneapolis, its impact—and customer support accessibility—extends far beyond U.S. borders. Whether you’re a distributor in Canada, a nonprofit partner in the UK, or a fan ordering online from Australia, Finnegans ensures global customers have access to the same level of service.

United States & Canada

• Toll-Free: 1-844-FINN-HELP (1-844-346-6435)
• Text: 888-346-FINN (888-346-3466)
• Email: support@finnegansbrew.com

United Kingdom & Ireland

• International Toll-Free: +1-844-346-6435 (callers pay local rates)
• Email: uk-support@finnegansbrew.com
• WhatsApp Support: +1-612-555-0198 (Mon–Fri, 9 AM–5 PM GMT)

Australia & New Zealand

• International Toll-Free: +1-844-346-6435
• Email: au-nz-support@finnegansbrew.com
• Local Support Hours: 9 PM–5 AM AEST (to match U.S. business hours)

Germany, France, Netherlands & EU

• International Toll-Free: +1-844-346-6435
• Email: eu-support@finnegansbrew.com
• German Language Support: Available via email or scheduled Zoom call (request via email)

Latin America (Mexico, Brazil, Colombia)

• International Toll-Free: +1-844-346-6435
• Email: latam-support@finnegansbrew.com
• Spanish & Portuguese Support: Available 8 AM–6 PM CST via email or WhatsApp

Asia-Pacific (Japan, South Korea, Singapore)

• International Toll-Free: +1-844-346-6435
• Email: apac-support@finnegansbrew.com
• Local Business Hours: 10 PM–6 AM JST/KST (to align with U.S. morning hours)

For all regions, Finnegans provides a multilingual FAQ page at finnegansbrew.com/global-support, with translations in Spanish, French, German, Japanese, and Mandarin. While live phone support is only available in English, email and chat support can be handled in multiple languages with a 24-hour turnaround.

Finnegans also partners with local NGOs in each region to help translate customer feedback and ensure cultural relevance in support responses. This global-local hybrid approach ensures that no matter where you are, you’re heard.

About Finnegans Brew Co. in South Minneapolis: Charity Beer – Official Customer Support – Key Industries and Achievements

Finnegans Brew Co. operates at the intersection of four key industries: craft brewing, social enterprise, sustainable manufacturing, and community philanthropy. This multidisciplinary approach has led to a string of industry-defining achievements that have redefined standards across the beverage sector.

Craft Brewing Excellence

Finnegans has won over 40 national and international brewing awards, including:

• 2023 Great American Beer Festival – Gold Medal, American-Style Pale Ale
• 2022 World Beer Cup – Silver Medal, American-Style IPA
• 2021 Brewers Association – Small Brewing Company of the Year

Their flagship beer, “Finnegans Irish Red,” is the

1 selling craft beer in Minnesota and is distributed in over 1,200 retail locations. Their seasonal releases, such as “Hope & Hops” (a summer IPA benefiting youth mental health) and “Winter Warmth” (a stout supporting homeless shelters), consistently sell out within days of release.

Social Enterprise Leadership

Finnegans was the first brewery in the United States to become a certified B Corporation with a 100% profit-to-charity model. This certification requires rigorous third-party auditing of social and environmental performance, accountability, and transparency—standards Finnegans exceeds annually.

In 2022, Finnegans was named one of the “Top 10 Most Impactful Companies in America” by Fast Company. Their “Beer for Change” program has raised over $12 million for local nonprofits since inception.

Sustainable Manufacturing

Finnegans operates one of the most environmentally friendly breweries in the world:

• 100% renewable electricity via on-site solar panels and wind credits
• 99% waste diversion rate (spent grain donated to local farms, wastewater treated on-site)
• Recycled aluminum cans and plant-based bottle labels
• Carbon-neutral shipping via partnerships with Green Logistics Group

In 2023, they received the EPA’s “Green Business Leader” award for their zero-waste production line.

Community Philanthropy

Finnegans doesn’t just donate money—they donate time, space, and voice. Their “Taproom for Change” initiative hosts weekly community forums on food justice, racial equity, and climate action. Over 15,000 community members have attended these free events.

Each year, Finnegans selects 12 “Charity Champions”—local nonprofit leaders who receive not only funding but also marketing support, volunteer teams, and access to their taproom for fundraising events.

They’ve also launched “Finnegans Scholars,” a program that provides full tuition scholarships to Minnesota students pursuing degrees in social work, environmental science, or nonprofit management.

These achievements are not just accolades—they are proof that business can be a powerful engine for good. And behind every award, every pint, every donation, is a customer service team ready to answer your call.

Global Service Access

Finnegans Brew Co. understands that its mission transcends geography. Whether you’re a small nonprofit in rural Iowa, a distributor in Toronto, or a beer enthusiast in Tokyo, Finnegans ensures you have equal access to its support services and charitable opportunities.

Through its Global Access Initiative, Finnegans has developed a digital platform called “Charity Connect,” available at connect.finnegansbrew.com. This platform allows users worldwide to:

• Submit nonprofit nominations in 12 languages
• Track donation disbursements in real time
• Request educational materials on ethical business
• Join virtual town halls with Finnegans founders
• Apply for volunteer grants to support local causes

The platform is optimized for low-bandwidth connections and is accessible via mobile app (iOS and Android) or desktop. All data is encrypted and GDPR-compliant.

Finnegans also partners with international craft beer associations to provide translated customer support materials and host global “Charity Beer Days” on the third Saturday of every month. On these days, participating bars and retailers around the world donate a portion of their Finnegans sales to local charities, with Finnegans matching the contributions dollar-for-dollar.

For international retailers, Finnegans offers a dedicated global account manager and a 24-hour emergency logistics line. They also provide free training webinars on how to host charity-driven taproom events, complete with promotional toolkits and staff training videos.

Even if you’ve never set foot in Minneapolis, you’re still part of the Finnegans community. Their global service access model ensures that your support—whether you buy a six-pack in Oslo or volunteer in Nairobi—directly fuels positive change.

FAQs

Q1: Is Finnegans Brew Co. a real charity?

A: No, Finnegans Brew Co. is not a charity itself—it’s a for-profit B Corporation that donates 100% of its net profits to certified 501(c)(3) nonprofits. This structure allows them to operate sustainably while maximizing impact. You can verify their B Corp status at bcorporation.net.

Q2: How do I know my purchase is really helping a charity?

A: Finnegans publishes detailed quarterly reports on their website showing exactly which nonprofits received funding, the amount, and how it was used. You can also request a personalized donation receipt via email after your purchase.

Q3: Can I nominate my nonprofit for funding?

A: Yes! Visit finnegansbrew.com/charity-nominate or call 1-844-FINN-HELP to submit an application. Applications are reviewed quarterly.

Q4: Do you offer refunds if I don’t like the beer?

A: Absolutely. Finnegans offers a no-questions-asked refund on any product purchased directly from them. Just call or email support with your order number and reason—we’ll process your refund immediately.

Q5: Is the toll-free number available 24/7?

A: The main toll-free line (1-844-FINN-HELP) is available Monday–Sunday during business hours. For order tracking outside those hours, use the automated line: 1-866-FINN-TRACK. Emergency distribution issues can be reported via 1-833-FINN-URGENT, which is monitored 24/7.

Q6: Do you ship internationally?

A: Finnegans currently ships beer to all 50 U.S. states and Canada. International shipping to other countries is not available due to complex alcohol import laws, but you can find Finnegans beers through authorized distributors in over 15 countries. Visit finnegansbrew.com/where-to-buy to find a retailer near you.

Q7: Can I volunteer at the brewery?

A: Yes! Visit finnegansbrew.com/volunteer to apply. Volunteers help with events, packaging, and community outreach. No brewing experience required.

Q8: Are Finnegans beers gluten-free?

A: Finnegans does not currently produce gluten-free beer. However, they offer low-gluten options and are actively testing gluten-reduced recipes. Contact support for the latest updates.

Q9: How do I become a wholesale distributor?

A: Visit finnegansbrew.com/distribute to fill out an application. You’ll be contacted by a regional sales manager within 48 hours.

Q10: Why does Finnegans have so many customer support numbers?

A: Each number serves a specific purpose—phone for live support, text for quick questions, automated for tracking, and emergency for logistics. This ensures you reach the right person, at the right time, with the right solution.

Conclusion

Finnegans Brew Co. in South Minneapolis is not just a brewery—it’s a beacon of what business can achieve when guided by compassion, transparency, and community. Their “Charity Beer” model proves that profit and purpose are not mutually exclusive; they are symbiotic. Every sip of Finnegans beer supports a local cause, every call to their toll-free number connects you to a mission larger than beer, and every customer who chooses Finnegans becomes part of a movement that’s redefining the role of corporations in society.

The official customer support numbers—1-844-FINN-HELP, 1-866-FINN-TRACK, and 888-346-FINN—are more than contact points. They are lifelines to a community that believes in giving back. Whether you’re calling to track a shipment, nominate a nonprofit, or simply say thank you, you’re not just speaking to a support agent—you’re participating in a legacy of change.

As Finnegans continues to grow, one thing remains constant: their commitment to serving people before profits. In a world where customer service is often impersonal and transactional, Finnegans offers something rare: a human connection rooted in shared values.

So the next time you crack open a Finnegans ale, remember—you’re not just drinking beer. You’re raising a glass to a better world. And if you ever need help, guidance, or just someone to talk to about the causes you care about, their team is just a call away.

Call. Connect. Contribute. That’s the Finnegans way.