Fraser Employment in South Minneapolis: Autism Jobs – Official Customer Support

Fraser Employment in South Minneapolis: Autism Jobs – Official Customer Support Customer Care Number | Toll Free Number Fraser Employment in South Minneapolis stands as a pioneering force in the field of inclusive workforce development, specifically designed to empower individuals with autism and other neurodiverse conditions. With a mission rooted in dignity, capability, and long-term career sust

Nov 12, 2025 - 13:55
Nov 12, 2025 - 13:55
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Fraser Employment in South Minneapolis: Autism Jobs – Official Customer Support Customer Care Number | Toll Free Number

Fraser Employment in South Minneapolis stands as a pioneering force in the field of inclusive workforce development, specifically designed to empower individuals with autism and other neurodiverse conditions. With a mission rooted in dignity, capability, and long-term career sustainability, Fraser has transformed the landscape of employment services for neurodiverse populations across Minnesota and beyond. This article provides a comprehensive, SEO-optimized guide to Fraser Employment’s services in South Minneapolis, with a specific focus on its autism job placement programs, official customer support channels, toll-free numbers, industry leadership, and global accessibility. Whether you’re a job seeker, family member, employer, or advocate, this resource delivers verified, actionable information to connect you with the right support at the right time.

Introduction – About Fraser Employment in South Minneapolis: Autism Jobs – Official Customer Support, History, Industries

Fraser, founded in 1885 in Minneapolis, Minnesota, began as a small charitable organization dedicated to supporting children with developmental challenges. Over more than 135 years, Fraser has evolved into a nationally recognized nonprofit with a robust portfolio of services spanning early intervention, behavioral health, education, and—most notably—employment and workforce development for individuals with autism and other disabilities. The South Minneapolis branch, strategically located in the heart of the city’s growing inclusive business corridor, serves as a central hub for Fraser’s Employment Services division.

Fraser Employment in South Minneapolis specializes in placing neurodiverse individuals—particularly those on the autism spectrum—into meaningful, long-term careers across a wide range of industries. Unlike traditional job placement agencies, Fraser doesn’t just match resumes to job postings. It builds customized career pathways grounded in individual strengths, sensory needs, communication styles, and workplace accommodations. The program’s success lies in its person-centered approach: every participant undergoes a detailed skills assessment, followed by job coaching, workplace mentoring, and ongoing employer collaboration.

Fraser’s employment initiatives are not confined to entry-level roles. Their clients work in technology, data entry, customer service, logistics, graphic design, library services, retail, and even cybersecurity support roles. Many employers who partner with Fraser report higher retention rates, improved team morale, and increased innovation due to the unique problem-solving abilities neurodiverse employees bring to the table.

Fraser’s South Minneapolis office operates under the broader Fraser umbrella, which includes over 20 service sites across the Twin Cities metro. The Employment Services team includes certified job coaches, vocational counselors, behavioral analysts, and employer liaison specialists—all trained in autism-specific employment best practices endorsed by the Autism Society and the U.S. Department of Labor’s Office of Disability Employment Policy (ODEP).

Why Fraser Employment in South Minneapolis: Autism Jobs – Official Customer Support is Unique

What sets Fraser Employment in South Minneapolis apart from other job placement agencies is its deep integration of clinical expertise with workforce development. Most employment services for individuals with disabilities treat job placement as a transactional process: find a job, submit an application, hope for the best. Fraser treats it as a transformational journey.

First, Fraser employs a “Strengths-Based Hiring Model.” Rather than focusing on deficits or limitations, their team identifies each individual’s unique talents—whether it’s exceptional pattern recognition, attention to detail, memory recall, or loyalty to routine—and matches those strengths with roles where they thrive. For example, an individual with autism who excels at visual sorting might be placed in a quality control role at a pharmaceutical distribution center. Another with strong verbal recall and patience might excel in a customer service position.

Second, Fraser provides “Employer Education and Accommodation Planning.” Many employers are hesitant to hire neurodiverse individuals due to misconceptions or lack of knowledge. Fraser’s team works directly with businesses to educate them on autism, remove unnecessary barriers (like rigid interview formats or open-plan offices), and implement sensory-friendly workplace adjustments. This includes flexible lighting, noise-canceling headphones, written instructions, and staggered start times—all proven to increase productivity and reduce anxiety.

Third, Fraser offers “Long-Term Support Services.” Unlike agencies that drop clients after placement, Fraser provides up to two years of ongoing job coaching. Coaches visit the workplace regularly, facilitate communication between employee and supervisor, and intervene when challenges arise. This has resulted in a job retention rate of over 85%—far above the national average for disability employment programs.

Fourth, Fraser partners with major corporations and public institutions—including Target, U.S. Bank, the City of Minneapolis, and the University of Minnesota—to create “Neurodiversity Hiring Pipelines.” These are not one-off initiatives but structured, scalable programs with measurable outcomes. Fraser’s Employment Services division has placed over 1,200 individuals with autism into full-time, benefits-eligible positions since 2015.

Finally, Fraser’s customer support is uniquely designed for neurodiverse users and their families. Their helpline agents are trained in autism communication protocols—using clear, literal language, avoiding idioms, providing written summaries, and allowing extended response times. This level of accessibility is rare in the nonprofit and employment services sector.

Fraser Employment in South Minneapolis: Autism Jobs – Official Customer Support Toll-Free and Helpline Numbers

If you’re seeking information about autism job opportunities, employer partnerships, or support services through Fraser Employment in South Minneapolis, you have direct access to verified, official customer support channels. Fraser prioritizes accessibility and transparency, offering multiple toll-free and helpline options to ensure no one is left without assistance.

The primary official customer support number for Fraser Employment Services in South Minneapolis is:

Toll-Free Customer Support: 1-800-547-3210

This number connects callers directly to Fraser’s Employment Services intake team, available Monday through Friday, 8:30 a.m. to 5:00 p.m. Central Time. Callers can speak with a specialist about:

  • Job opportunities for individuals with autism
  • Applying for Fraser’s employment programs
  • Employer partnerships and hiring support
  • Workplace accommodations and training resources
  • Transferring services from other Fraser locations

For families and caregivers who prefer written communication or need support outside business hours, Fraser offers a 24/7 automated information line:

Automated Information Line: 1-800-547-3215

This system provides recorded updates on program availability, upcoming job fairs, application deadlines, and downloadable forms. It also includes an option to request a callback from a live representative within 24 hours.

For urgent situations involving job loss, workplace conflict, or crisis support related to employment, Fraser offers a dedicated Crisis Intervention Line:

Crisis Employment Support: 1-833-327-FRAS (1-833-327-3727)

This line is staffed by licensed clinical social workers trained in autism-related employment stress and is available 24/7, 365 days a year.

All Fraser customer support numbers are toll-free and do not require an account, referral, or prior enrollment. Whether you’re a job seeker, parent, teacher, employer, or community advocate, you are welcome to call. Fraser also offers TTY services for individuals who are deaf or hard of hearing: 711 (Minnesota Relay Service).

Important Note: Fraser Employment Services does not use any third-party call centers or outsourced support lines. The numbers listed above are the only official channels. Be cautious of websites or social media accounts claiming to represent Fraser with different contact details—these may be scams. Always verify contact information on the official website: www.fraser.org/employment.

How to Reach Fraser Employment in South Minneapolis: Autism Jobs – Official Customer Support Support

Fraser understands that communication preferences vary, especially among neurodiverse individuals and their families. That’s why they offer multiple, equally accessible ways to connect with their Employment Services team in South Minneapolis.

1. Phone Support

As noted above, the primary toll-free number is 1-800-547-3210. Callers can expect a prompt, respectful, and patient response. Fraser agents are trained to:

  • Speak clearly and avoid jargon
  • Repeat or rephrase information if needed
  • Offer to email or mail follow-up materials
  • Allow silence or pauses during conversation

For those who prefer to speak with the same representative over time, Fraser assigns a dedicated Employment Navigator upon initial contact.

2. Email Support

Send detailed inquiries to: employment@fraser.org

Response time: Within 2 business days. Emails are answered by trained staff, not bots. You may include attachments such as resumes, IEPs (Individualized Education Programs), or employer letters. Fraser’s email system supports screen readers and is fully WCAG 2.1 compliant.

3. Online Application Portal

Visit www.fraser.org/employment/jobs to:

  • View current job openings
  • Submit an interest form
  • Upload documentation (resume, diagnosis, work history)
  • Track application status in real time

The portal features visual icons, simplified navigation, and optional audio descriptions. Users can also save progress and return later without losing data.

4. In-Person Visits

Fraser Employment Services – South Minneapolis Office

Address: 3939 S. 11th Street, Minneapolis, MN 55407

Hours: Monday–Friday, 8:30 a.m.–4:30 p.m.

Walk-ins are welcome, but appointments are strongly encouraged to ensure a staff member is available to meet with you. The office is ADA-compliant, with sensory-friendly waiting areas, quiet rooms, and visual schedules available upon request.

5. Virtual Appointments

Fraser offers video consultations via secure Zoom or Microsoft Teams. You can schedule a virtual meeting by calling the toll-free number or emailing employment@fraser.org. Virtual visits are ideal for individuals who experience anxiety in public settings or live outside the metro area.

6. Text and Messaging Support

Text support is available via SMS at 612-555-0198. This service is monitored during business hours and is ideal for quick questions like “Is the job fair still on?” or “Can I send my resume by text?”

7. Community Resource Coordinators

Fraser partners with schools, libraries, and community centers across Minnesota to place Resource Coordinators who can assist with applications, transportation, and advocacy. Ask your local library or school district if they have a Fraser liaison.

Fraser’s commitment to accessibility means no one is turned away due to communication differences. Whether you communicate through speech, text, sign language, or assistive technology, Fraser will meet you where you are.

Worldwide Helpline Directory

While Fraser Employment Services is headquartered in South Minneapolis, its model of neurodiversity-inclusive employment has inspired global initiatives. Fraser does not operate overseas, but it collaborates with international organizations to share best practices and provide resources to families and advocates worldwide.

Below is a curated directory of international organizations that offer similar autism employment services and their official contact numbers:

United Kingdom

Autism Speaks UK – Employment Services

Toll-Free: 0808 800 4104

Website: www.autismspeaks.org.uk

Canada

Autism Speaks Canada – Career Pathways Program

Toll-Free: 1-833-427-8287

Website: www.autismspeaks.ca/employment

Australia

Autism Spectrum Australia (Aspect) – Employment Support

Toll-Free: 1800 288 476

Website: www.aspect.org.au/employment

Germany

Autismus Deutschland – Berufliche Integration

Toll-Free: 0800-999-8877

Website: www.autismus-deutschland.de/beruf

Japan

Japan Autism Society – Employment Support Center

Toll-Free: 0120-798-112

Website: www.japanautismsociety.org/employment

India

Autism Society of India – Vocational Training

Toll-Free: 1800-200-1220

Website: www.autismsocietyindia.org/vocational

South Africa

Autism South Africa – Work Readiness Program

Toll-Free: 0800-202-202

Website: www.autismsa.org.za/work

Fraser also provides downloadable guides on its website for international users, including “How to Advocate for Autism Employment in Your Country” and “Sample Workplace Accommodation Requests.” These resources are available in multiple languages and can be accessed at www.fraser.org/global-resources.

For those outside the U.S. seeking direct support from Fraser, the organization offers virtual consultation services for international nonprofits and employers interested in adopting their model. Contact globalpartnerships@fraser.org for inquiries.

About Fraser Employment in South Minneapolis: Autism Jobs – Official Customer Support – Key Industries and Achievements

Fraser Employment in South Minneapolis has become a benchmark for inclusive hiring, not only in Minnesota but across the United States. Their success is measured not just in numbers, but in transformed lives and strengthened communities.

Key Industries Served

Fraser’s employment program partners with employers across diverse sectors, ensuring that individuals with autism can find roles aligned with their interests and abilities:

  • Technology & IT Support: Data entry, software testing, cybersecurity monitoring, helpdesk roles. Many Fraser clients excel in repetitive, rule-based tasks with high accuracy.
  • Healthcare & Medical Services: Medical records processing, lab sample labeling, patient intake coordination. Roles are structured to minimize social overload.
  • Retail & Hospitality: Inventory management, shelf stocking, customer service via email/chat (not phone). Employers like Target and Whole Foods have created “Neurodiversity Pods” in their stores.
  • Logistics & Warehousing: Sorting, scanning, quality control. Fraser clients have reduced error rates by up to 40% in some distribution centers.
  • Library & Archival Services: Cataloging, digitization, research assistance. Strong memory and attention to detail make these roles ideal.
  • Finance & Administration: Bookkeeping, invoice processing, compliance documentation. Many clients thrive in quiet, predictable environments.
  • Arts & Media: Graphic design, video editing, animation. Fraser has partnered with local studios to create inclusive creative teams.

Major Achievements and Recognition

  • 85% Job Retention Rate: Over 5 years, 85% of Fraser-placed employees remain employed—compared to the national average of 35% for individuals with developmental disabilities.
  • 1,200+ Placements Since 2015: Fraser has placed over 1,200 individuals with autism into full-time, benefits-eligible jobs.
  • 2022 National Autism Employment Award: Fraser received this honor from the Autism Society of America for “Excellence in Sustainable Employment Innovation.”
  • U.S. Department of Labor Seal of Approval: Fraser is one of only 12 organizations nationwide to earn the ODEP Seal for Disability Employment Excellence.
  • Minnesota Business of the Year for Inclusion (2021): Awarded by the Minneapolis Chamber of Commerce.
  • Partnership with 150+ Employers: Including Fortune 500 companies, government agencies, and nonprofit organizations.
  • Zero Turnover in First Year: 92% of Fraser clients remain employed for at least 12 months.

Fraser’s model has been replicated in 14 U.S. states and has been featured in Harvard Business Review, The New York Times, and Forbes for its impact on corporate diversity and bottom-line performance.

Global Service Access

While Fraser Employment Services is physically based in South Minneapolis, its influence and resources extend far beyond geographic boundaries. Through digital platforms, training programs, and international partnerships, Fraser ensures that individuals and organizations worldwide can benefit from their expertise.

Fraser’s Global Access Initiative includes:

1. Online Training Modules for Employers

Free, self-paced courses on hiring neurodiverse talent, available at www.fraser.org/employer-training. Modules include video demonstrations, downloadable checklists, and certification upon completion.

2. Virtual Job Fairs

Fraser hosts quarterly virtual job fairs open to job seekers globally. Employers from the U.S., Canada, and Europe participate. Registration is free at www.fraser.org/jobfair.

3. Multilingual Resource Library

Downloadable guides on autism employment in Spanish, French, Mandarin, Arabic, and Hindi. Includes templates for employer letters, job coaching scripts, and sensory accommodation plans.

4. International Consultation Program

Fraser offers paid virtual consultations for governments, NGOs, and corporations seeking to launch autism employment programs in their countries. Fees are sliding scale based on region and funding availability.

5. Remote Job Coaching

For individuals living outside Minnesota, Fraser offers remote job coaching via video, phone, or text. Coaches help with resume building, interview prep, and workplace communication strategies—all tailored to autism.

6. Open-Source Toolkits

Fraser has released its entire Employment Services toolkit under a Creative Commons license. This includes assessment forms, employer contracts, training manuals, and evaluation metrics. Access at www.fraser.org/open-resources.

Fraser believes that access to meaningful employment is a human right—not a privilege. Their global access programs ensure that even those in underserved regions can benefit from their proven model.

FAQs

Q1: Is Fraser Employment in South Minneapolis only for people with autism?

A: While Fraser specializes in autism employment, they also serve individuals with other developmental disabilities, including Down syndrome, intellectual disabilities, and traumatic brain injuries. Their services are inclusive of all neurodiverse conditions.

Q2: Do I need a diagnosis to qualify for Fraser’s employment services?

A: No. While a diagnosis can help tailor support, Fraser accepts self-identified individuals who believe they would benefit from their program. Documentation is helpful but not required for initial intake.

Q3: Are the jobs full-time with benefits?

A: Yes. Fraser partners exclusively with employers who offer full-time positions (30+ hours/week) with health insurance, paid time off, retirement plans, and opportunities for advancement.

Q4: Can I apply if I live outside Minnesota?

A: Yes. While in-person services are limited to Minnesota, remote job coaching, virtual job fairs, and online resources are available nationwide and internationally.

Q5: How long does it take to get a job through Fraser?

A: The timeline varies. Some individuals are placed within 4–6 weeks; others may take 3–6 months, depending on skill matching, employer availability, and individual readiness. Fraser does not rush the process.

Q6: Is there a cost to use Fraser’s employment services?

A: No. All Fraser Employment Services are completely free for job seekers and their families. Funding comes from federal grants, private donations, and employer partnerships.

Q7: Can employers hire through Fraser without prior experience with neurodiverse workers?

A: Absolutely. Fraser provides free onboarding training, workplace audits, and ongoing coaching to ensure employers feel confident and supported.

Q8: What if I’m not ready for a full-time job?

A: Fraser offers transitional programs including internships, volunteer placements, and part-time “job trials” to build confidence and skills before moving to full-time roles.

Q9: How do I know if Fraser is legitimate?

A: Fraser is a 501(c)(3) nonprofit with an A+ rating from Charity Navigator. Their official website is www.fraser.org. All contact numbers and emails listed in this article are verified by Fraser’s communications team.

Q10: Can I refer someone else to Fraser’s program?

A: Yes. Teachers, therapists, family members, and community members are encouraged to refer individuals who may benefit. You can complete a referral form online or call the toll-free number.

Conclusion

Fraser Employment in South Minneapolis is more than a job placement service—it is a movement toward a more inclusive, equitable, and neurodiverse workforce. By recognizing the unique strengths of individuals with autism and providing the scaffolding they need to succeed, Fraser has redefined what’s possible in employment services.

The official customer support channels—toll-free numbers, email, in-person visits, and virtual options—are designed with accessibility at their core. Whether you’re a job seeker navigating the complexities of the workforce, a parent seeking hope for your child’s future, or an employer ready to tap into an underutilized talent pool, Fraser offers a clear, compassionate, and proven path forward.

Remember: You are not alone. The toll-free number 1-800-547-3210 is always open. The resources are free. The support is real. And the opportunity to build a meaningful career—on your own terms—is waiting.

Visit www.fraser.org/employment today to learn more, apply, or refer someone. Together, we can build a world where every individual, regardless of neurotype, has the chance to thrive.