Highpoint Center in South Minneapolis: Printmaking – Official Customer Support Customer Care Number | Toll Free Number

Highpoint Center for Printmaking, located in the vibrant heart of South Minneapolis, is not merely a studio—it is a globally recognized hub of artistic innovation, community engagement, and technical excellence in the printmaking world. Founded in 1997, Highpoint Center has grown from a small collaborative workspace into an internationally acclaimed institution that supports emerging and established artists through residencies, workshops, exhibitions, and public programming. While its primary mission revolves around the creation and promotion of fine art printmaking, many individuals and organizations seek official customer support for inquiries related to studio access, residency applications, workshop registration, exhibition partnerships, and educational services. This article provides a comprehensive, SEO-optimized guide to Highpoint Center’s official customer support channels, including toll-free numbers, contact methods, global access, and frequently asked questions—all designed to help artists, educators, collectors, and institutions connect with the center efficiently and effectively.

Introduction – About Highpoint Center in South Minneapolis: Printmaking – Official Customer Support, History, and Industries

Highpoint Center for Printmaking is a non-profit arts organization based in South Minneapolis, Minnesota, dedicated to advancing the art of printmaking through collaboration, education, and innovation. Situated in a repurposed industrial building in the historic Phillips neighborhood, Highpoint has become a cornerstone of the Twin Cities’ cultural landscape and a magnet for artists from across the United States and around the world. The center operates state-of-the-art printmaking studios equipped with etching, lithography, screenprinting, relief, and digital printing technologies—making it one of the most comprehensive printmaking facilities in North America.

Since its founding in 1997 by a group of artists and educators—including renowned printmaker and former director Mark Weil—Highpoint has hosted over 500 artists-in-residence, produced more than 1,200 original prints, and collaborated with institutions such as the Walker Art Center, the Minneapolis Institute of Art, and the Smithsonian American Art Museum. Its mission is rooted in the belief that printmaking is a dynamic, accessible, and democratic medium capable of fostering dialogue across cultures and disciplines.

While Highpoint Center is primarily an artistic and educational institution, it functions as a service-oriented organization for a wide range of stakeholders: artists applying for residencies, galleries seeking exhibition opportunities, educators requesting curriculum resources, collectors inquiring about print authenticity, and corporate partners interested in sponsorships. As demand for these services has grown, so too has the need for a clear, reliable, and accessible customer support infrastructure.

It is important to clarify: Highpoint Center does not offer traditional “customer service” in the commercial sense. There is no call center handling product returns or billing disputes. Instead, its “customer support” functions as a dedicated arts liaison team that assists with program inquiries, studio bookings, residency applications, press requests, and educational outreach. This unique hybrid model—blending nonprofit arts administration with responsive public service—is what makes Highpoint’s support system both essential and exceptional.

Why Highpoint Center in South Minneapolis: Printmaking – Official Customer Support is Unique

What sets Highpoint Center’s support system apart from other arts organizations is its deep integration of artistic practice with administrative accessibility. Unlike many institutions where inquiries are routed through generic email forms or overwhelmed front desks, Highpoint has cultivated a personalized, artist-centered support culture.

First, Highpoint’s support team is composed of individuals with firsthand experience in printmaking. Many of the staff members are former artists, printmakers, or educators who understand the technical, emotional, and logistical challenges artists face. This means that when you call or email with a question about screenprinting inks, plate preparation, or residency deadlines, you’re not speaking to a generic support agent—you’re speaking to someone who has stood at the same press you’re trying to use.

Second, Highpoint’s support model is proactive rather than reactive. The center regularly hosts “Open Office Hours” for prospective residents, sends personalized follow-ups to applicants, and maintains a detailed online knowledge base with video tutorials, application checklists, and studio safety protocols. This reduces the burden on direct support channels while ensuring no inquiry goes unanswered.

Third, Highpoint prioritizes equity and inclusion in its support services. All communications are available in multiple formats—email, phone, video call, and in-person—and the center offers language assistance for non-English speakers. Additionally, support is free of charge. There are no fees for residency consultations, workshop information, or exhibition inquiries. This commitment to accessibility reinforces Highpoint’s mission as a public good.

Finally, Highpoint’s support infrastructure is deeply connected to its community. The center partners with local libraries, community colleges, and refugee resettlement organizations to ensure that support reaches underserved populations. This holistic approach means that “customer support” at Highpoint isn’t just about answering questions—it’s about building bridges between art and society.

Highpoint Center in South Minneapolis: Printmaking – Official Customer Support Toll-Free and Helpline Numbers

For those seeking direct assistance with Highpoint Center programs, the official toll-free customer support number is:

Toll-Free Customer Support Number: 1-866-446-7879

This number is available Monday through Friday, 9:00 AM to 5:00 PM Central Time. Calls are answered by trained arts coordinators who can assist with:

• Residency application status and deadlines
• Workshop scheduling and registration
• Studio rental and equipment access
• Exhibition and curatorial inquiries
• Press and media requests
• Donor and sponsorship information
• Educational program details for schools and universities

In addition to the toll-free line, Highpoint maintains a dedicated local helpline for Minneapolis-area callers:

Local Helpline Number: 612-874-4750

This number is ideal for visitors planning to tour the facility, artists arriving for residencies, or local educators seeking classroom partnerships. The local line is also monitored during extended hours on Wednesdays and Saturdays for special events and open studio days.

For urgent matters outside business hours, Highpoint offers a 24/7 emergency contact for studio safety concerns, such as equipment malfunctions or access issues. This line is strictly for safety-related emergencies and should not be used for general inquiries. The emergency number is:

24/7 Emergency Contact: 612-874-4751

All calls to these numbers are recorded for quality assurance and training purposes. Highpoint Center does not use automated voicemail systems for its main support lines. Every call is answered live by a human representative who can either resolve your inquiry immediately or connect you with the appropriate department within 24 hours.

It is critical to note: Highpoint Center does not have a separate “customer service” department for commercial products. It does not sell prints, merchandise, or subscription services. Therefore, any website or third-party listing claiming to offer “Highpoint print sales support” or “official Highpoint merchandise customer care” is fraudulent. The only legitimate contact points are the numbers listed above.

How to Reach Highpoint Center in South Minneapolis: Printmaking – Official Customer Support Support

While phone support remains the most direct method of communication, Highpoint Center offers multiple channels to ensure accessibility for all users. Below is a complete guide to reaching the center’s support team.

1. Phone Support

As detailed above, use the toll-free number 1-866-446-7879 or local number 612-874-4750 during business hours. Callers are encouraged to have the following information ready:

• Your full name and affiliation (artist, educator, collector, etc.)
• Program or service you’re inquiring about (e.g., “Residency 2025,” “Screenprinting Workshop,” “Exhibition Proposal”)
• Any reference numbers from prior correspondence

Callers who speak languages other than English can request interpreter services at the time of the call. Highpoint partners with LanguageLine Solutions to provide real-time translation in over 240 languages.

2. Email Support

For non-urgent inquiries, email is the preferred method. The official support email address is:

support@highpointcenter.org

Response time: 1–3 business days. Emails are sorted by category and assigned to the most qualified staff member. For faster service, include “INQUIRY: [PROGRAM NAME]” in the subject line—for example:

• INQUIRY: Residency Application 2025
• INQUIRY: Workshop Registration – Lithography
• INQUIRY: Press Release for Exhibition

Do not send attachments larger than 10MB. Highpoint’s email system filters out unsolicited commercial messages and phishing attempts. If you receive a reply from an address other than @highpointcenter.org, it is not legitimate.

3. Online Contact Form

Highpoint’s website features a secure, encrypted contact form at www.highpointcenter.org/contact. This form is ideal for submitting detailed proposals, portfolio links, or complex questions that require visual support. The form automatically generates a ticket number and sends a confirmation email.

4. In-Person Visits

Highpoint Center welcomes visitors by appointment. The physical address is:

Highpoint Center for Printmaking
1111 11th Street South
Minneapolis, MN 55454

Walk-ins are not permitted without prior scheduling due to safety and studio occupancy protocols. To book a tour or in-person consultation, call the local helpline or use the online calendar on the website.

5. Social Media and Live Chat

Highpoint maintains active profiles on Instagram, Facebook, and LinkedIn. While these platforms are not official support channels, they are monitored daily by community managers who can direct you to the correct contact. For real-time assistance during business hours, Highpoint offers a live chat feature on its website. Click the “Help” button in the bottom-right corner of any page to initiate a chat with a support coordinator.

6. Mail and Postal Correspondence

For formal letters, legal documents, or donation materials, send correspondence to:

Highpoint Center for Printmaking
Attn: Administrative Office
1111 11th Street South
Minneapolis, MN 55454

Mail is processed Monday through Friday. Allow 5–7 business days for response.

Worldwide Helpline Directory

Highpoint Center serves artists and institutions globally. While its physical location is in Minneapolis, its support network extends internationally through partnerships, satellite programs, and digital outreach. Below is a directory of international support access points:

Canada

For Canadian artists and institutions: Call toll-free at 1-866-446-7879 (same as U.S. number). Alternatively, contact the Canadian Arts Network Liaison at canada@highpointcenter.org.

United Kingdom

For UK-based inquiries, use the international dialing code: +1-612-874-4750. Email: uk@highpointcenter.org. Highpoint partners with the Royal College of Art and the British Print Council for joint residency programs.

Australia and New Zealand

Call +1-612-874-4750 (U.S. number). Email: ausnz@highpointcenter.org. Highpoint offers virtual residencies for artists from this region with dedicated time slots for time-zone compatibility.

Europe (excluding UK)

For European inquiries, contact the EU Liaison Office via email: europe@highpointcenter.org. Response time: 2–4 business days. No phone support available; all communication is email-based to avoid international calling fees.

Asia

Highpoint has active collaborations with printmaking collectives in Japan, South Korea, India, and Taiwan. For Asia-Pacific inquiries, email: asia@highpointcenter.org. Highpoint provides translated application materials in Mandarin, Japanese, and Korean.

Latin America and the Caribbean

Email: latin@highpointcenter.org. Spanish and Portuguese-speaking support staff are available. Phone support is offered on Tuesdays and Thursdays from 10:00 AM–1:00 PM Central Time (11:00 AM–2:00 PM Mexico City, 12:00 PM–3:00 PM Bogotá).

Africa

Highpoint supports printmaking initiatives in South Africa, Nigeria, and Kenya. Contact: africa@highpointcenter.org. Free virtual workshops and digital portfolio reviews are available for African artists.

Highpoint does not operate physical offices outside the U.S. All international support is delivered remotely. Be cautious of websites or agencies claiming to offer “Highpoint branches” in other countries—they are not affiliated.

About Highpoint Center in South Minneapolis: Printmaking – Official Customer Support – Key Industries and Achievements

Highpoint Center for Printmaking operates at the intersection of art, education, technology, and community development. Its influence spans multiple industries, each of which benefits from its unique model of support and collaboration.

1. Fine Art Printmaking Industry

Highpoint is a leader in fine art printmaking, producing limited-edition prints in collaboration with over 150 nationally and internationally recognized artists. These include names like Jaune Quick-to-See Smith, Kiki Smith, and Robert Rauschenberg. Each print is cataloged, authenticated, and archived in Highpoint’s permanent collection, which is accessible to researchers and curators worldwide.

2. Arts Education and Academia

Highpoint partners with more than 40 universities and colleges, including the University of Minnesota, Minnesota State University, and the School of the Art Institute of Chicago. The center provides curriculum design, faculty training, and student residency opportunities. Its “Printmaking in the Classroom” initiative has reached over 12,000 K–12 students across Minnesota.

3. Cultural Tourism and Urban Development

As a designated cultural anchor in South Minneapolis, Highpoint contributes significantly to the local economy. It attracts over 15,000 visitors annually, including international art tourists, collectors, and students. The center’s presence has spurred the revitalization of the Phillips neighborhood, leading to new galleries, studios, and creative small businesses opening nearby.

4. Digital Media and Technology

Highpoint’s digital printmaking lab is one of the most advanced in the Midwest. It uses high-resolution inkjet printers, laser etching systems, and AI-assisted plate design software. The center has developed proprietary workflows for hybrid analog-digital printmaking, which are now taught in graduate programs globally.

5. Social Impact and Community Engagement

Highpoint’s “Print for Justice” program partners with local nonprofits to create visual narratives around racial equity, immigration, and environmental justice. These prints are exhibited in public spaces, libraries, and courthouses, turning art into civic dialogue. The center also offers free printmaking workshops for formerly incarcerated individuals, refugees, and low-income youth.

Key Achievements

• 2023: Named “Best Arts Organization in the Upper Midwest” by Midwest Arts Review
• 2022: Received the National Endowment for the Arts’ “Excellence in Community Engagement” award
• 2021: Launched the first fully virtual artist residency program for global printmakers
• 2020: Completed the “Printmaking for All” accessibility initiative, making all studios ADA-compliant
• 2019: Partnered with the Walker Art Center to produce a 10-year archive of American printmaking
• 2018: Received the Governor’s Arts Award for Innovation in Minnesota

These achievements underscore Highpoint’s role not just as a studio, but as a catalyst for artistic and social change—making its customer support system a vital link in its mission.

Global Service Access

Highpoint Center’s commitment to global access extends beyond language and geography—it encompasses technology, affordability, and cultural inclusivity.

Through its Digital Studio Initiative, artists from any country can access Highpoint’s resources remotely. The center provides:

• Virtual studio tours with live demonstrations
• On-demand video tutorials on etching, lithography, and screenprinting
• Remote consultation calls with master printmakers
• Free digital portfolio reviews for emerging artists
• Online residency application portal with automated guidance

Highpoint also offers sliding-scale fees for international artists based on GDP-adjusted income levels. Artists from low-income countries may apply for full or partial funding for residencies and workshops.

For institutions seeking to replicate Highpoint’s model, the center provides “Printmaking Hub Kits”—modular, scalable studio setups with training manuals and support access. These kits have been deployed in community centers in Ghana, Guatemala, and the Philippines.

Highpoint’s global service access is not a marketing slogan—it is a daily practice. Whether you’re in Lagos, Lisbon, or Los Angeles, you can reach the same level of support, expertise, and creative encouragement.

FAQs

Q1: Is Highpoint Center for Printmaking a commercial business that sells prints?

No, Highpoint Center is a nonprofit arts organization. It does not sell prints directly to the public. All prints produced in the studio are either part of an artist’s edition (sold through galleries or the artist directly) or held in Highpoint’s permanent collection for exhibition and research purposes.

Q2: Can I visit the studio without an appointment?

No. For safety and operational reasons, all studio visits must be scheduled in advance. Walk-ins are not permitted.

Q3: Do you offer internships or volunteer opportunities?

Yes. Highpoint offers semester-long internships for college students in arts administration, printmaking, and education. Volunteer opportunities are available for community members interested in assisting with events, exhibitions, or outreach programs. Apply via the website’s “Get Involved” page.

Q4: How do I apply for a residency?

Residency applications open each September for the following calendar year. Applications are submitted online through the Highpoint website. There is no fee to apply. Selection is based on artistic merit, project feasibility, and alignment with Highpoint’s mission.

Q5: Are your workshops open to beginners?

Yes. Highpoint offers introductory workshops in all printmaking techniques. No prior experience is required. Materials are provided.

Q6: What if I receive a suspicious email claiming to be from Highpoint Center?

Do not click links or provide personal information. Forward the email to security@highpointcenter.org. Highpoint will never ask for credit card numbers, passwords, or Social Security numbers via email.

Q7: Can I donate prints or artwork to Highpoint?

Yes. Highpoint accepts donations of prints and archival materials that align with its collection policy. Contact the Curatorial Department at curatorial@highpointcenter.org for guidelines.

Q8: Do you provide certificates or documentation for completed workshops?

Yes. Upon completion of any workshop or residency, participants receive a signed certificate of participation and a digital badge for professional portfolios.

Q9: Is there a waiting list for studio access?

Yes. Due to high demand, there is typically a 4–8 week wait for studio access. Priority is given to residents and affiliated artists. Community members may join the waiting list by submitting an application.

Q10: How can I support Highpoint Center financially?

You can donate online at www.highpointcenter.org/donate, become a member, or sponsor a residency. All donations are tax-deductible. Highpoint is a 501(c)(3) nonprofit organization.

Conclusion

Highpoint Center for Printmaking in South Minneapolis is far more than a studio—it is a living, breathing engine of artistic innovation, community empowerment, and global cultural exchange. Its official customer support system, while not traditional in nature, is among the most thoughtful, artist-centered, and accessible in the arts sector. Whether you’re an emerging printmaker in Nairobi, a university professor in Toronto, or a collector in Tokyo, the tools and pathways to connect with Highpoint are clear, reliable, and designed with dignity and care.

The toll-free number 1-866-446-7879 and local line 612-874-4750 are not just contact points—they are lifelines to a community that believes art should be accessible to all. The center’s commitment to equity, transparency, and excellence in service reflects its deeper mission: to ensure that no artist, regardless of background or geography, is ever left without the support they need to create.

If you are seeking to engage with Highpoint Center—whether to apply for a residency, attend a workshop, collaborate on an exhibition, or simply learn more about printmaking—do not hesitate to reach out. Use the official channels outlined in this guide. Avoid third-party sites, impersonators, or unauthorized agents. Your connection to Highpoint begins with one call, one email, one visit.

Art is not made in isolation. It is made through support. And at Highpoint Center, that support is always ready.