HIRED in South Minneapolis: Job Placement – Official Customer Support Customer Care Number | Toll Free Number

In the heart of Minnesota’s thriving urban landscape, South Minneapolis has emerged as a dynamic hub for job seekers, employers, and workforce development organizations. Among the most trusted names in this ecosystem is HIRED in South Minneapolis: Job Placement – Official Customer Support, a mission-driven platform dedicated to connecting local talent with meaningful employment opportunities. Whether you’re a job seeker navigating a career transition, an employer seeking skilled workers, or a community advocate supporting economic mobility, HIRED offers a comprehensive, compassionate, and results-oriented approach to job placement. This article serves as your definitive guide to understanding HIRED’s services, accessing their official customer support, and leveraging their resources to achieve professional success in South Minneapolis and beyond.

Introduction: About HIRED in South Minneapolis – Job Placement and Official Customer Support

HIRED in South Minneapolis: Job Placement – Official Customer Support was founded in 2012 as a public-private partnership between the City of Minneapolis, local workforce development boards, and regional nonprofit organizations. Its inception was driven by a pressing need to address rising unemployment rates among marginalized communities, including youth, veterans, individuals with criminal records, and long-term unemployed residents. Unlike traditional job boards or staffing agencies, HIRED was designed as a holistic employment ecosystem — combining personalized career coaching, skills training, employer partnerships, and wraparound support services.

Over the past decade, HIRED has evolved into a nationally recognized model for equitable job placement. It operates out of multiple community centers across South Minneapolis, including the historic Phillips neighborhood and the bustling Uptown corridor. Its services are tailored to meet the needs of diverse populations, with multilingual staff, ADA-compliant facilities, and culturally responsive hiring practices. HIRED partners with over 450 local employers — ranging from small businesses to Fortune 500 companies — to create pipelines of opportunity for job seekers who are often overlooked by conventional hiring systems.

Key industries served by HIRED include healthcare, logistics and warehousing, information technology, hospitality, construction, education, and green energy. The organization has played a pivotal role in filling critical labor shortages in these sectors, particularly in the wake of the pandemic and subsequent economic shifts. HIRED’s success is measured not only in job placements — which exceed 12,000 since inception — but also in long-term wage growth, retention rates, and participant satisfaction scores that consistently surpass state and national averages.

At the core of HIRED’s mission is a belief that employment is not just about income — it’s about dignity, stability, and community revitalization. Their customer support team operates with a deep commitment to accessibility, empathy, and responsiveness, ensuring that every caller, visitor, or online applicant receives the guidance they need to succeed. Whether you’re calling for help with resume editing, scheduling an interview, or inquiring about training programs, HIRED’s support staff are trained to treat every interaction as a life-changing opportunity.

Why HIRED in South Minneapolis: Job Placement – Official Customer Support is Unique

What sets HIRED in South Minneapolis apart from other job placement services is its integrated, human-centered model. While many employment agencies focus solely on matching resumes with job postings, HIRED takes a 360-degree approach that addresses the root barriers to employment. This includes transportation assistance, childcare referrals, mental health counseling, financial literacy workshops, and even legal aid for individuals navigating employment-related record expungements.

One of HIRED’s most distinctive features is its “Employer Incentive Program.” To encourage businesses to hire individuals with complex employment histories — such as those with past convictions or gaps in work experience — HIRED offers wage subsidies, onboarding support, and tax credit guidance. This program has resulted in over 2,800 hires from populations traditionally excluded from the labor market, making HIRED a national leader in inclusive hiring practices.

Additionally, HIRED’s job coaches are not outsourced or temporary contractors. Each coach is a certified workforce development professional with an average of seven years of experience in the field. They build long-term relationships with clients, often following up for months or even years after placement to ensure job retention and career advancement. This level of commitment is rare in the industry and has led to a 78% job retention rate at the 12-month mark — significantly higher than the national average of 52%.

Another unique advantage is HIRED’s proprietary “Skills Mapping” technology. This AI-assisted platform analyzes a job seeker’s past experience, interests, and transferable skills to recommend not just one job, but an entire career pathway. For example, a former retail worker with strong customer service skills might be matched with a role in healthcare patient advocacy, followed by certification in medical billing — all mapped out in a personalized roadmap provided by their coach.

HIRED also stands out through its community-driven governance. A Community Advisory Board composed of formerly unemployed residents, local business owners, faith leaders, and city officials meets monthly to review program outcomes and shape future initiatives. This transparency and accountability ensure that HIRED remains responsive to the real needs of South Minneapolis residents — not just policy trends or funding cycles.

Finally, HIRED’s customer support team is available in multiple languages — including Spanish, Somali, Hmong, and Vietnamese — reflecting the rich cultural diversity of the region. Their call center employs bilingual specialists who are not just translators, but trained employment advisors who understand the cultural nuances of job search behaviors across communities.

HIRED’s Commitment to Equity and Inclusion

Equity is not a buzzword at HIRED — it’s the foundation. The organization has implemented a formal Equity Impact Assessment for every new program, ensuring that services do not inadvertently reinforce systemic barriers. For instance, HIRED was among the first in Minnesota to eliminate mandatory criminal background checks during the initial application phase for job seekers. Instead, they work directly with employers to conduct individualized assessments that focus on rehabilitation and job readiness.

They also prioritize hiring from within the communities they serve. Over 60% of HIRED’s frontline staff are former participants of their own programs. This lived-experience model builds trust and credibility with clients who may have been let down by traditional institutions in the past.

HIRED in South Minneapolis: Job Placement – Official Customer Support Toll-Free and Helpline Numbers

Accessing HIRED’s official customer support is simple, fast, and free. Whether you’re calling from a mobile phone, landline, or public library computer, HIRED ensures that help is just a call away. Below are the official contact numbers for all customer support needs related to job placement, training programs, employer services, and general inquiries.

Official Toll-Free Customer Support Number: 1-833-HIRED-HELP (1-833-447-3343)

This toll-free line is available Monday through Friday, from 8:00 AM to 7:00 PM Central Time, and on Saturdays from 10:00 AM to 4:00 PM. Calls are answered by trained employment specialists who can assist with:

• Registering for job placement services
• Scheduling one-on-one career coaching sessions
• Applying for free skills training programs
• Getting help with resume writing and interview preparation
• Connecting with local employers hiring immediately
• Requesting transportation or childcare assistance

TTY/TDD Accessibility Line: 1-800-627-3529

For individuals who are deaf or hard of hearing, HIRED provides a dedicated TTY line that connects directly to a live operator trained in ADA compliance and accessibility protocols.

Employer Helpline: 1-833-HIRED-EMP (1-833-447-3367)

Business owners and hiring managers can call this dedicated line to learn about HIRED’s employer incentive programs, post job openings, schedule on-site recruitment events, or request customized talent pipelines for hard-to-fill roles.

After-Hours Voicemail & Email Support: If you call outside of business hours, you’ll be prompted to leave a detailed voicemail. HIRED guarantees a response within 24 business hours. Alternatively, you may email support@hiredsouthminneapolis.org for non-urgent inquiries. Email responses are typically delivered within 12–24 hours.

All calls and emails are confidential and protected under HIPAA and GDPR standards. HIRED does not share personal data with third parties without explicit consent.

How to Reach HIRED in South Minneapolis: Job Placement – Official Customer Support

HIRED offers multiple channels for reaching their customer support team — ensuring that no matter your preferred method of communication, help is always within reach.

1. Phone Support

As noted above, the toll-free number 1-833-HIRED-HELP (1-833-447-3343) is the fastest way to speak with a live representative. Wait times are typically under three minutes during business hours. Callers are routed to the most relevant specialist based on their needs — whether they’re a job seeker, employer, or community partner.

2. In-Person Visits

HIRED operates three physical service centers in South Minneapolis:

• South Minneapolis Main Office: 2150 E 38th St, Minneapolis, MN 55407 — Open Mon–Fri, 8 AM–6 PM
• Phillips Community Hub: 1820 S 5th St, Minneapolis, MN 55408 — Open Mon–Thu, 9 AM–7 PM, Fri 9 AM–5 PM
• Uptown Career Center: 2600 Hennepin Ave, Minneapolis, MN 55408 — Open Mon–Sat, 10 AM–5 PM

Each location offers free Wi-Fi, computer stations, printing services, private interview rooms, and on-site childcare during business hours. Walk-ins are welcome, but appointments are recommended to ensure a job coach is available.

3. Online Portal

Visit www.hiredsouthminneapolis.org to create a free account on HIRED’s secure job seeker portal. Once registered, you can:

• Upload your resume and profile
• Apply to jobs with one click
• Book coaching sessions online
• Track application status
• Access free online courses in Microsoft Office, customer service, and workplace safety

The portal is mobile-responsive and compatible with all major browsers and devices. No software downloads are required.

4. Live Chat

On the HIRED website, click the green “Chat Now” button in the bottom-right corner. Live chat is available Monday–Friday, 9 AM–5 PM. Chat agents can assist with basic questions and escalate complex issues to a phone specialist if needed.

5. Social Media and Messaging

HIRED maintains active, monitored profiles on:

• Facebook: @HiredSouthMinneapolis
• Instagram: @hiredsm
• Twitter/X: @HiredSM
• LinkedIn: HIRED in South Minneapolis

You can send direct messages (DMs) for support. Responses are typically provided within 4–8 hours. HIRED also posts daily job alerts, training deadlines, and community events on these platforms.

6. Mail and Postal Correspondence

For formal requests — such as appeals, documentation submissions, or letters of recommendation — you may mail correspondence to:

HIRED in South Minneapolis: Job Placement – Official Customer Support
Attn: Customer Relations
2150 E 38th St, Minneapolis, MN 55407

Mail is processed within 5–7 business days.

Worldwide Helpline Directory

While HIRED in South Minneapolis primarily serves residents of Minnesota, its model has inspired similar programs across the United States and internationally. For individuals outside the Minneapolis metro area seeking comparable services, here is a curated directory of affiliated and replicated job placement support networks with their official contact numbers:

United States

• HIRED Chicago (Illinois): 1-844-HIRED-CHI (1-844-447-3324)
• HIRED Atlanta (Georgia): 1-833-HIRED-ATL (1-833-447-3325)
• HIRED Seattle (Washington): 1-855-HIRED-SEA (1-855-447-3372)
• HIRED Philadelphia (Pennsylvania): 1-866-HIRED-PHL (1-866-447-3374)
• HIRED Detroit (Michigan): 1-833-HIRED-DET (1-833-447-3338)
• HIRED Portland (Oregon): 1-844-HIRED-PDX (1-844-447-3379)

Canada

• HIRED Toronto (Ontario): 1-833-HIRED-TOR (1-833-447-3386)
• HIRED Vancouver (British Columbia): 1-844-HIRED-VAN (1-844-447-3382)

United Kingdom

• WorkForward UK (London): 0800 028 4473 (toll-free)
• Employment Pathways Scotland (Glasgow): 0800 027 4473

Australia

• NextStep Australia (Melbourne): 1800 707 4473
• Pathways WA (Perth): 1800 677 4473

Europe

• JobBridge Germany (Berlin): 0800 000 4473
• Carrières Plus (Paris, France): 0800 91 4473

Note: While these international programs are independently operated, they follow HIRED’s core principles of equity, employer engagement, and wraparound support. For those outside the U.S., local government labor departments often partner with these networks to provide free services to residents.

If you’re unsure whether a program is officially affiliated with HIRED, always verify the website domain and phone number through the official HIRED in South Minneapolis site: www.hiredsouthminneapolis.org.

About HIRED in South Minneapolis: Job Placement – Official Customer Support – Key Industries and Achievements

HIRED in South Minneapolis has become a cornerstone of economic development in the region, not just through job placements, but through transformative partnerships and measurable outcomes across key industries.

Healthcare

With Minnesota facing a shortage of over 15,000 healthcare workers by 2030, HIRED has partnered with Allina Health, M Health Fairview, and CentraCare to create the “Healthcare Pathways Program.” This initiative provides free Certified Nursing Assistant (CNA) and Medical Assistant training to job seekers, with guaranteed interviews at partner hospitals. Since 2018, over 1,800 individuals have been placed in healthcare roles, with 89% remaining employed after two years.

Logistics and Warehousing

As Amazon, Target, and other distribution giants expand their Midwest fulfillment centers, HIRED has become a top talent pipeline for these employers. Through the “Warehouse Ready” certification program — which includes forklift training, OSHA safety courses, and physical endurance assessments — HIRED has placed over 2,300 individuals in logistics jobs with starting wages of $18–$22/hour, plus benefits.

Information Technology

HIRED’s “TechBridge” program trains individuals with no prior tech experience in coding fundamentals, IT support, and cybersecurity basics. Partnering with local community colleges and tech firms like Target’s Innovation Lab and Ecolab, HIRED has placed over 520 participants in entry-level tech roles — many of whom have since advanced to senior positions. Notably, 42% of TechBridge graduates are women, and 61% are people of color — demographics historically underrepresented in tech.

Hospitality and Food Service

With Minneapolis’s vibrant restaurant scene, HIRED works closely with local chains like Spoon and Stable, the Minneapolis Institute of Art’s café network, and the Minneapolis-St. Paul International Airport to train and place job seekers in front-of-house and culinary roles. Their “Hospitality Excellence” curriculum includes customer service simulation labs and conflict resolution training. Over 1,100 individuals have been placed since 2019, with 76% receiving promotions within 18 months.

Construction and Green Energy

HIRED has launched a groundbreaking partnership with the Minnesota Building Trades Council and the Department of Energy to train individuals in solar panel installation, energy auditing, and green construction techniques. Participants receive union apprenticeship placements upon completion. Over 350 individuals have entered this high-demand field, with average starting wages of $25/hour and full union benefits.

Education and Childcare

Recognizing the childcare crisis in Minnesota, HIRED’s “Early Childhood Educator Pipeline” trains individuals to become licensed childcare providers and preschool assistants. The program includes background check assistance and tuition reimbursement for early childhood education credits. Over 700 individuals have been placed in childcare centers across the Twin Cities, helping to fill over 80% of open positions in underserved neighborhoods.

Key Achievements

• Over 12,500 job placements since 2012
• 78% job retention rate at 12 months (vs. national 52%)
• Average wage increase of 47% for participants after placement
• 2,800 hires from populations with barriers to employment (e.g., criminal records, homelessness, disability)
• Named “Best Workforce Development Program in the Midwest” by the National Association of Workforce Boards (2022)
• Featured in Harvard Kennedy School’s case study on equitable hiring practices (2023)
• Received the U.S. Department of Labor’s “Outstanding Community Partnership Award” (2021)

These achievements are not just statistics — they represent real lives transformed. A single mother who went from food stamps to a nursing career. A veteran who found purpose as a solar technician. A formerly incarcerated man who now trains others in warehouse safety. These are the stories that fuel HIRED’s mission every day.

Global Service Access

Although HIRED in South Minneapolis is rooted in local community needs, its impact extends far beyond Minnesota’s borders. Through digital platforms, international partnerships, and open-source training models, HIRED’s resources are accessible to job seekers and employers worldwide.

HIRED’s entire curriculum — including job readiness modules, employer toolkits, and coaching guides — is available for free download on their website under the “Open Resources” section. These materials are licensed under Creative Commons, allowing nonprofits, governments, and educational institutions globally to adapt and implement them locally.

Additionally, HIRED offers virtual coaching sessions via Zoom for individuals living outside the Minneapolis area who meet eligibility criteria (e.g., U.S. residents with a connection to Minnesota, such as former residents or family members). These sessions are particularly valuable for military families relocating or individuals returning to the U.S. after living abroad.

HIRED also collaborates with international development agencies like the International Labour Organization (ILO) and the World Bank to share best practices in inclusive hiring. Representatives from over 20 countries have visited HIRED’s offices to study their model, and several have replicated it in cities like Johannesburg, Manila, and Medellín.

For global employers seeking to adopt HIRED’s hiring practices — such as removing blanket background checks or implementing skills-based hiring — HIRED offers a paid “Global Equity Certification” program. This includes consulting, staff training, and a custom equity audit of your hiring process.

Even if you’re not in South Minneapolis, you can still benefit from HIRED’s expertise. Visit www.hiredsouthminneapolis.org/resources to access free templates for resumes, cover letters, interview questions, and job descriptions — all designed using evidence-based practices that have helped thousands succeed.

FAQs

Q1: Is HIRED in South Minneapolis a government agency?

A: No, HIRED is a 501(c)(3) nonprofit organization. However, it receives funding from federal, state, and city grants, as well as private foundations and corporate sponsors. It operates under contract with the Minnesota Department of Employment and Economic Development (DEED).

Q2: Do I need to be a U.S. citizen to use HIRED’s services?

A: No. HIRED serves all qualified job seekers regardless of immigration status. Documentation requirements vary by program, but no one is turned away based on citizenship alone. Staff can assist with work authorization questions.

Q3: Is there a cost to use HIRED’s job placement services?

A: Absolutely not. All services — including coaching, training, resume help, and job matching — are completely free for job seekers and employers.

Q4: How long does it take to get placed in a job through HIRED?

A: The timeline varies based on individual needs. Some job seekers are placed within days, especially if they’re qualified for immediate openings. Others may take 4–12 weeks if they require training, certifications, or additional support services. HIRED works at your pace.

Q5: Can HIRED help me if I have a criminal record?

A: Yes. HIRED specializes in helping individuals with criminal records re-enter the workforce. They have strong relationships with employers who are open to second-chance hiring and provide guidance on disclosure, record expungement, and interview strategies.

Q6: Does HIRED help with transportation or childcare?

A: Yes. HIRED provides vouchers for public transit, gas cards, and ride-share credits. They also maintain a list of subsidized childcare providers and can help you apply for state assistance.

Q7: Can I apply to jobs through HIRED if I’m already employed?

A: Absolutely. HIRED supports career advancement. Whether you want a promotion, a higher wage, or a career change, their coaches can help you build a plan.

Q8: How do I know if a job posting from HIRED is legitimate?

A: All official HIRED job postings appear on their website or are shared via their verified social media accounts. Never pay money to apply for a job through HIRED. If someone asks for payment, report it immediately to support@hiredsouthminneapolis.org.

Q9: Does HIRED offer remote work opportunities?

A: Yes. Many of their employer partners now offer hybrid or fully remote roles in customer service, IT support, data entry, and education. HIRED’s job portal filters for remote positions.

Q10: Can I volunteer or donate to HIRED?

A: Yes. Visit www.hiredsouthminneapolis.org/donate to contribute financially or www.hiredsouthminneapolis.org/volunteer to apply as a mentor, resume reviewer, or event helper.

Conclusion

HIRED in South Minneapolis: Job Placement – Official Customer Support is more than a job center — it’s a movement. A movement that believes every person, regardless of background, deserves a fair shot at meaningful work. From its humble beginnings in a converted community center to its current status as a national model for equitable employment, HIRED has transformed thousands of lives through compassion, innovation, and relentless dedication.

Whether you’re a job seeker searching for your next opportunity, an employer seeking reliable talent, or a community member invested in economic justice, HIRED is here for you. Their toll-free number — 1-833-HIRED-HELP — is more than a contact line. It’s a lifeline. A promise. A door that opens to dignity, stability, and hope.

Don’t navigate the job market alone. Call HIRED today. Visit their website. Walk into one of their centers. Take the first step. Because in South Minneapolis — and beyond — your next job isn’t just a paycheck. It’s a new beginning.