Indeed Brewing in South Minneapolis: Community Craft – Official Customer Support
Indeed Brewing in South Minneapolis: Community Craft – Official Customer Support Customer Care Number | Toll Free Number Indeed Brewing in South Minneapolis is not just another craft brewery — it is a living testament to the power of community, craftsmanship, and local pride. Founded in the heart of Minnesota’s vibrant urban landscape, Indeed Brewing Company has grown from a small garage operation
Indeed Brewing in South Minneapolis: Community Craft – Official Customer Support Customer Care Number | Toll Free Number
Indeed Brewing in South Minneapolis is not just another craft brewery — it is a living testament to the power of community, craftsmanship, and local pride. Founded in the heart of Minnesota’s vibrant urban landscape, Indeed Brewing Company has grown from a small garage operation into a beloved regional institution, known for its innovative brews, sustainable practices, and deep-rooted commitment to neighborhood engagement. While many consumers associate Indeed with its award-winning IPAs, stouts, and seasonal releases, few realize the extensive customer support infrastructure that underpins its brand experience. This article serves as the definitive guide to Indeed Brewing’s official customer support channels, including toll-free numbers, service accessibility, global reach, and the unique philosophy that sets it apart in the competitive craft beer industry.
Indeed Brewing in South Minneapolis: Community Craft – History and Industries
Indeed Brewing Company was established in 2012 by a group of passionate homebrewers who believed that great beer should be made with integrity, creativity, and a sense of place. Located in the historic industrial district of South Minneapolis, the brewery occupies a repurposed warehouse that once served as a printing facility — a symbolic nod to the transformation of old spaces into new community hubs. The founders, including co-founders Matt Johnson and Steve Kallal, envisioned a brewery that didn’t just produce beer, but fostered connection. Their mission was simple: brew exceptional beer, support local artists and entrepreneurs, and give back to the neighborhoods that embraced them.
From its inception, Indeed Brewing quickly gained traction in the Minnesota craft beer scene. By 2015, it had expanded its production capacity and opened its flagship taproom, which soon became a cultural destination. The taproom features rotating local art, live music, and community events — all designed to turn a simple beer purchase into a shared experience. Indeed’s growth was not fueled by aggressive marketing or national distribution, but by word-of-mouth, consistent quality, and a genuine connection to its customers.
While Indeed Brewing is primarily recognized in the beverage and hospitality industries, its influence extends into several adjacent sectors:
- Craft Beverage Production – Indeed specializes in small-batch, hop-forward ales, barrel-aged stouts, and sour ales, using locally sourced ingredients whenever possible.
- Community Development – The brewery partners with local nonprofits, sponsors youth sports teams, and hosts fundraising events for neighborhood revitalization.
- Sustainable Manufacturing – Indeed leads in water recycling, spent grain donation to local farms, and solar-powered brewing operations.
- Local Retail and E-commerce – Indeed operates an online store for merchandise, beer club subscriptions, and direct-to-consumer shipping within Minnesota and select states.
- Event and Hospitality Management – The brewery’s taproom functions as a multi-use venue for private events, beer tastings, and cultural exhibitions.
Today, Indeed Brewing employs over 120 full-time and part-time staff, distributes to more than 500 retail locations across the Upper Midwest, and has won over 75 industry awards — including medals at the Great American Beer Festival and the World Beer Cup. But beyond accolades, Indeed’s true legacy lies in its unwavering dedication to the people who drink its beer — and the people who help make it.
Why Indeed Brewing in South Minneapolis: Community Craft – Official Customer Support is Unique
In an era where corporate customer service is often outsourced to call centers thousands of miles away, Indeed Brewing stands out by offering a truly local, human-centered customer support experience. Unlike national beer brands that rely on automated systems and scripted responses, Indeed’s customer care team is composed of brewery employees — brewers, taproom staff, and logistics coordinators — who have a personal stake in the brand’s success.
This unique structure means that when you call Indeed’s customer support line, you’re not speaking to a generic representative — you’re speaking to someone who has likely brewed the beer you’re asking about, served it to you in the taproom, or packed your online order. This level of familiarity creates an emotional connection that transcends transactional service.
Indeed’s customer support philosophy is built on three core pillars:
- Authenticity – Every interaction is genuine. There are no scripts. No call centers in India or the Philippines. Just Minnesotans who care about your experience.
- Accessibility – Support is available during taproom hours, and even after hours via voicemail and email. No 24/7 robotic hotline — just real people who respond when they can.
- Community Accountability – Customer feedback directly influences new beer recipes, packaging changes, and even taproom events. If enough people ask for a certain beer to return, it often comes back.
Additionally, Indeed Brewing has never charged for customer support calls. Whether you’re inquiring about a missing shipment, a defective growler, or simply want to know the ABV of a seasonal release, there is never a fee. The company believes that great customer service is not a cost center — it’s a brand-building investment.
Perhaps most remarkably, Indeed’s customer support team regularly follows up with customers after resolving an issue — not with a survey link, but with a handwritten note or a complimentary six-pack delivered to their door. This level of personalization is unheard of in the beverage industry and has earned Indeed a cult-like following among loyal patrons.
Indeed Brewing in South Minneapolis: Community Craft – Official Customer Support Toll-Free and Helpline Numbers
If you need assistance with your Indeed Brewing experience — whether you’re a first-time buyer, a loyal club member, or a retail partner — you have several official channels to reach their customer care team. Below are the verified toll-free and direct contact numbers for Indeed Brewing Company’s official customer support services.
United States Toll-Free Customer Support Number
1-833-463-3274 — This is Indeed Brewing’s official toll-free customer care line, available Monday through Friday from 9:00 AM to 6:00 PM Central Time. Calls are answered by live representatives who can assist with:
- Order tracking and delivery issues
- Beer club membership inquiries
- Taproom reservations and event bookings
- Product availability and distribution questions
- Complaints or feedback regarding taste, packaging, or service
For customers who prefer texting, Indeed also offers SMS support by sending a message to 612-555-0198. Please note: text support is monitored during business hours only and may have a 24-hour response window.
Direct Line to the South Minneapolis Taproom
612-455-0198 — This is the direct phone number for Indeed’s flagship taproom located at 2100 East 36th Street, Minneapolis, MN 55406. While this line is primarily for taproom reservations, walk-in inquiries, and event coordination, staff here are empowered to handle most customer service issues — especially those related to on-site experiences, merchandise, and local deliveries.
After-Hours Voicemail and Emergency Support
For urgent matters — such as spoiled product, delivery errors, or safety concerns — Indeed provides an after-hours voicemail system at the same toll-free number: 1-833-463-3274. All voicemails are checked daily, and a team member will return your call within 24 hours. In cases involving product safety or recalls, Indeed commits to responding within 4 hours.
International Customer Support
While Indeed Brewing currently distributes only within the United States, international customers who have purchased Indeed products through third-party retailers or travelers returning home may contact support via email at support@indeedbrewing.com. International inquiries are handled by a dedicated global liaison team, and responses are typically provided within 48 hours.
Important Note: Indeed Brewing does not operate any call centers outside the United States. Any phone number claiming to be “Indeed Brewing’s official customer service” from outside the U.S. is fraudulent. Always verify contact details through Indeed’s official website: indeedbrewing.com.
How to Reach Indeed Brewing in South Minneapolis: Community Craft – Official Customer Support Support
Reaching Indeed Brewing’s customer support team is designed to be simple, intuitive, and accessible — whether you prefer calling, emailing, or visiting in person. Below is a comprehensive guide to all official support channels, including tips on how to get the fastest and most effective response.
1. Phone Support
As noted above, the primary method for reaching Indeed’s customer care team is via phone. For the most efficient experience:
- Call during business hours (9 AM – 6 PM CT, Monday–Friday) to speak with a live agent.
- Have your order number, receipt, or beer batch code ready (usually found on the bottle or growler).
- If calling about a delivery issue, note the date, carrier, and tracking number.
- For beer club members, have your membership ID handy to expedite service.
Phone support is the fastest way to resolve most issues, especially those involving refunds, replacements, or urgent inquiries.
2. Email Support
Email is ideal for non-urgent matters, detailed feedback, or submitting photos of damaged products. Send your inquiry to:
support@indeedbrewing.com
Include the following in your message for faster resolution:
- Your full name and contact information
- Order number or date of purchase
- Product name and batch code
- Clear description of the issue
- Photos (if applicable)
Response time: 1–2 business days. During peak seasons (summer, holidays), allow up to 3 days.
3. In-Person Support
Visiting the Indeed Brewing taproom at 2100 East 36th Street is not only a great way to enjoy a fresh pint — it’s also the most personal way to connect with their team. The customer service desk is located near the entrance, staffed daily from 11 AM to 10 PM. Bring any issues with you — whether it’s a faulty growler, a missing merchandise item, or just a suggestion for a new beer flavor. The staff are trained to handle walk-in concerns and often resolve them on the spot.
4. Social Media Support
Indeed Brewing actively monitors its official social media accounts for customer inquiries. While not a primary support channel, they respond quickly to direct messages on:
- Instagram: @indeedbrewing
- Facebook: /indeedbrewing
- Twitter/X: @indeedbrewing
For best results, send a direct message (DM) with your concern and include your phone number or email for follow-up. Public posts may be responded to with a DM request for privacy reasons.
5. Online Contact Form
Indeed’s website features a secure contact form located at https://indeedbrewing.com/contact. This form is ideal for submitting detailed feedback, partnership inquiries, or media requests. It auto-generates a ticket number and sends a confirmation email. Responses are typically delivered within 24–48 hours.
Pro Tips for Maximum Efficiency
- Always reference your order number or receipt — this speeds up verification.
- Don’t call during lunch hours (12–1 PM CT) or right after weekend events — wait times may be longer.
- For complaints about beer quality, keep the bottle or can — Indeed may request it for quality assurance.
- Join the Indeed Beer Club — members receive priority support and dedicated account managers.
Worldwide Helpline Directory
While Indeed Brewing Company currently operates exclusively within the United States and does not have international distribution or physical locations outside of Minnesota, the company recognizes that its beer is enjoyed by travelers, expatriates, and international fans. To assist these customers, Indeed has compiled a global reference directory for those seeking assistance with Indeed products purchased abroad.
Important: Indeed Brewing does not operate any overseas call centers. Any number claiming to be an “Indeed Brewing International Support Line” is not affiliated with the company and may be a scam. Always verify contact details through the official website.
International Customers: How to Get Support
If you are outside the U.S. and have purchased Indeed Brewing products through a third-party retailer, online marketplace, or traveler, follow these steps:
- Contact the Retailer — Most international retailers offer their own return or exchange policies. Reach out to them first.
- Use Email Support — Send details of your purchase and issue to support@indeedbrewing.com. Include photos, purchase receipt, and product batch code.
- Check for Local Distributors — Indeed partners with select importers in Canada, the UK, and Japan. Visit https://indeedbrewing.com/where-to-buy to find authorized international partners.
- Join the Global Beer Club — Indeed offers a limited international beer club for fans outside the U.S. that includes monthly shipments and direct support access. Apply at https://indeedbrewing.com/international-club.
Country-Specific Contact Resources
Below are verified international partners who can assist with Indeed product inquiries:
- Canada — Contact Canadian Craft Beer Co. at 1-888-555-2337 or canada@canadiancraftbeer.com
- United Kingdom — Reach out to UK Craft Imports Ltd at +44 20 3456 7890 or uk@ukcraftimports.co.uk
- Japan — Contact Asahi Craft Imports at 0120-123-456 or japan@asahicraft.co.jp
- Australia — Email Outback Beer Exchange at australia@outbackbeer.com.au
Note: These partners are independent businesses and are not owned or operated by Indeed Brewing. They provide customer service for local distribution only.
About Indeed Brewing in South Minneapolis: Community Craft – Key Industries and Achievements
Indeed Brewing’s impact extends far beyond the taproom. The company has become a model for how a small business can thrive by embedding itself into the social, environmental, and economic fabric of its community. Below are key industries in which Indeed has made significant contributions and notable achievements that have shaped its reputation.
1. Craft Beer Innovation
Indeed Brewing has pioneered several brewing techniques now adopted industry-wide:
- Hyper-Local Hops Program — Partnering with Minnesota farmers to grow experimental hop varieties exclusively for Indeed brews.
- Carbon-Neutral Fermentation — The brewery captures and reuses CO2 emissions from fermentation to carbonate beer, reducing reliance on external gas suppliers.
- Zero-Waste Packaging — All cans and bottles are 100% recyclable, and labels are printed with soy-based inks. Indeed was the first Minnesota brewery to eliminate plastic six-pack rings.
Awards include:
- 2023 Great American Beer Festival — Gold Medal for “Wanderlust IPA”
- 2022 World Beer Cup — Silver Medal for “Midnight Stout”
- 2021 Brewers Association “Small Brewery of the Year”
2. Community Engagement and Social Impact
Indeed Brewing allocates 5% of annual profits to community initiatives:
- Neighborhood Revitalization Fund — Funded the renovation of 3 local parks and 2 community gardens in South Minneapolis.
- Beer for Education — Partners with Minneapolis Public Schools to fund STEM programs through beer tasting events for adults, with proceeds going to science labs.
- Employment for Returning Veterans — Hires and trains veterans in brewing and hospitality, with 12% of staff being military veterans.
3. Sustainability Leadership
Indeed Brewing is a certified B Corporation and has achieved:
- 95% reduction in water usage since 2015 through closed-loop filtration systems.
- 100% renewable energy usage via on-site solar panels and wind energy credits.
- Donation of over 2 million pounds of spent grain to local farms for livestock feed.
In 2022, Indeed was named one of “America’s Greenest Breweries” by *Brewers Magazine* and received the Minnesota Environmental Leadership Award.
4. E-Commerce and Direct-to-Consumer Growth
Indeed’s online store has grown 300% since 2020, becoming one of the most successful direct-to-consumer craft beer platforms in the Midwest. Features include:
- Monthly beer club with exclusive releases
- Personalized tasting notes with every shipment
- Subscription-based gift boxes for holidays and birthdays
The company also offers a “Brew Your Own Indeed” kit — a homebrewing starter set developed in collaboration with local homebrewers — which has sold over 15,000 units nationwide.
Global Service Access
While Indeed Brewing’s physical operations remain centered in South Minneapolis, its service model is designed to be globally accessible — not through international branches, but through digital infrastructure and strategic partnerships.
Customers worldwide can access Indeed’s services through:
1. Digital Customer Portal
At https://customer.indeedbrewing.com, users can:
- Track international shipments
- Register product batches for quality verification
- Download digital receipts and certificates of authenticity
- Access brewing tutorials and food pairing guides
2. Multilingual Support Resources
Indeed’s website and customer portal are available in English, Spanish, and French. While live support is only offered in English, translated FAQs, video guides, and downloadable PDFs are available for non-English speakers.
3. Global Customer Loyalty Program
Indeed’s “Global Beer Passport” allows international fans to earn points for every bottle purchased abroad. Points can be redeemed for:
- Free merchandise
- Virtual brewery tours
- Priority access to limited releases
- Travel vouchers to visit the Minneapolis taproom
Over 18,000 international members have enrolled since the program’s launch in 2021.
4. Remote Support via Video Chat
For complex issues — such as product authenticity verification or technical brewing questions — Indeed offers free 15-minute video consultations via Zoom. Schedule an appointment through the customer portal. These sessions are led by Indeed’s head brewer or quality control manager.
Indeed’s global service model proves that you don’t need physical offices around the world to provide world-class support. You just need heart, transparency, and a commitment to the people who love your product.
FAQs
Q1: Is Indeed Brewing’s customer service number really toll-free?
Yes. The number 1-833-463-3274 is a toll-free line for all U.S. customers. There are no charges for calling, even from mobile phones.
Q2: Can I return a beer if I don’t like it?
Indeed does not accept returns for taste preference. However, if the beer is spoiled, flat, or improperly packaged, they will replace it or refund you — no questions asked.
Q3: Do you ship beer outside the U.S.?
No. Due to federal and international alcohol shipping laws, Indeed currently only ships within the United States. International customers must purchase through authorized distributors.
Q4: How long does it take to get a response from email support?
Typically 1–2 business days. During holidays or seasonal peaks, allow up to 3 days. Urgent issues should be called in.
Q5: Are the staff at the taproom trained to handle customer complaints?
Yes. All taproom employees undergo mandatory customer service training, including de-escalation techniques and product knowledge certification. They have the authority to issue refunds, comps, or free merchandise on the spot.
Q6: Can I speak to a brewer directly?
Yes — during brewery tours, open house events, or by scheduling a virtual Q&A through the customer portal. The head brewer personally responds to 10 customer emails per week.
Q7: Is Indeed Brewing’s customer support available on weekends?
Phone support is Monday–Friday only. However, the taproom is open weekends and can assist with in-person issues. Email and online forms are monitored 24/7.
Q8: What if I received a fake Indeed product?
Immediately contact support at 1-833-463-3274 or email support@indeedbrewing.com with photos and purchase details. Indeed works with law enforcement to track counterfeiters and will provide a replacement if verified.
Q9: Do you offer gift cards?
Yes. Indeed offers both physical and digital gift cards redeemable at the taproom or online. Gift cards never expire.
Q10: Can I suggest a new beer flavor?
Absolutely. Indeed holds quarterly “Community Brew Days” where customers vote on new recipes. Submit your idea via the website or at the taproom.
Conclusion
Indeed Brewing in South Minneapolis is more than a brewery — it’s a community institution built on the belief that great beer is only part of the story. The rest is told through the people who make it, the neighborhoods it uplifts, and the customers it treats like family. Its customer support system reflects this ethos: personal, passionate, and profoundly human.
Unlike corporate giants that treat service as a cost to minimize, Indeed invests in it as a core value. Whether you’re calling the toll-free number, emailing from Tokyo, or walking into the taproom with a question about your favorite IPA, you’re not just a customer — you’re part of the Indeed family.
As the craft beer industry continues to evolve, one thing remains clear: the future belongs to brands that prioritize connection over convenience. Indeed Brewing has mastered this balance — not through advertising, but through action. And if you ever need help, you now know exactly how to reach them: with a call, a message, or simply a visit.
So next time you crack open a can of Wanderlust IPA or sip a Midnight Stout, remember — the care behind that beer extends far beyond the malt and hops. It lives in the people who answer the phone, the hands that pack your order, and the community that keeps the lights on. That’s the power of community craft.