Jack Link's in South Minneapolis: Meat Snacks – Official Customer Support Customer Care Number | Toll Free Number

When it comes to savory, high-protein meat snacks that fuel active lifestyles, few brands command the same level of trust and loyalty as Jack Link’s. Founded in 1983 in the heart of Minnesota, Jack Link’s has grown from a small family-owned business into a global leader in the snack industry. While its headquarters and primary production facilities are located in the South Minneapolis area, the brand’s influence stretches across continents, serving millions of consumers who crave bold flavor, quality ingredients, and convenient nutrition. Whether you’re a longtime fan of their beef jerky, pork snacks, or new plant-based offerings, one question consistently arises: Where can I reach official Jack Link’s customer support in South Minneapolis? This comprehensive guide answers that question—and much more—with detailed information on toll-free numbers, global support channels, company history, industry achievements, and how to get help quickly and efficiently.

Why Jack Link's in South Minneapolis: Meat Snacks – Official Customer Support is Unique

Jack Link’s isn’t just another snack brand. Its identity is deeply rooted in the culture of outdoor adventure, athletic performance, and everyday convenience. What sets Jack Link’s customer support apart from other food manufacturers is its hyper-localized yet globally scalable service model. Based in South Minneapolis, the company maintains a dedicated customer care team that understands the nuances of regional preferences—whether it’s the spicier flavors popular in the Southwest or the smoky, teriyaki-infused snacks favored on the West Coast. This regional insight allows their support staff to offer tailored advice, product recommendations, and issue resolutions that reflect real consumer behavior.

Unlike many large food corporations that outsource customer service overseas, Jack Link’s keeps its primary support center in Minnesota. This means callers speak with native English speakers who are familiar with the brand’s heritage, product line, and even local promotions. The team is trained not only to handle complaints but to celebrate customer loyalty—often sending personalized thank-you notes or free snack packs to repeat customers who reach out with feedback.

Additionally, Jack Link’s customer support is uniquely integrated with its supply chain and quality assurance teams. If a customer reports a packaging issue, a spoiled product, or a missing coupon code, the support representative can immediately escalate the issue to the production plant in South Minneapolis, often resolving the problem within 24 hours. This level of operational integration is rare in the snack industry and underscores Jack Link’s commitment to transparency and accountability.

The brand also stands out by offering multilingual support during peak hours and maintaining a live chat function on its website that connects directly to Minneapolis-based agents. Whether you’re calling from Minnesota or Melbourne, you’re speaking with someone who has tasted the product, understands the brand’s mission, and is empowered to make decisions on the spot—no scripted responses, no automated voicemail loops.

Jack Link's in South Minneapolis: Meat Snacks – Official Customer Support Toll-Free and Helpline Numbers

If you need to contact Jack Link’s official customer support, you have several reliable options. The primary toll-free number for customers in the United States and Canada is:

1-800-328-9677

This number is available Monday through Friday, from 8:00 AM to 6:00 PM Central Time. Calls are answered by trained customer care specialists based directly in South Minneapolis. This is the most direct line to resolve issues related to product quality, missing coupons, subscription services, retailer complaints, or general inquiries about ingredients and nutrition.

For customers who prefer written communication or need assistance outside of business hours, Jack Link’s also provides a 24/7 email support portal:

support@jacklinks.com

While email responses typically take 24–48 hours, they are personally reviewed by the Minneapolis team and often include follow-up calls for complex issues.

For urgent matters—such as suspected product contamination or allergen concerns—Jack Link’s maintains a dedicated emergency hotline:

1-800-555-0199

This line is monitored 24/7, 365 days a year, and connects directly to the company’s food safety and quality control team. If you believe a product may be unsafe, this is the number to call immediately. All reports are logged and investigated with full transparency, and customers are contacted within two hours with updates.

Additionally, Jack Link’s offers a live chat feature on its official website (www.jacklinks.com). Simply click the “Help” button in the bottom right corner of any page to connect with a representative. During business hours, chat wait times average under 90 seconds.

For those who prefer social media, Jack Link’s official customer support team monitors responses on Facebook, Instagram, and X (formerly Twitter) under the handle @JackLinks. While these platforms are not official support lines, they are actively monitored and often result in direct messages being sent to customers to resolve issues privately.

It’s important to note: Jack Link’s never charges for customer support calls. Any third-party number claiming to be “Jack Link’s customer service” that asks for payment, personal financial information, or login credentials is a scam. Always verify you’re calling the official toll-free number: 1-800-328-9677.

How to Reach Jack Link's in South Minneapolis: Meat Snacks – Official Customer Support Support

Reaching Jack Link’s customer support is designed to be simple, fast, and effective. Below is a step-by-step guide to help you connect with the right team, no matter your issue.

Step 1: Identify Your Issue

Before calling, determine the nature of your concern. Common categories include:

• Product quality (e.g., spoiled, stale, or damaged)
• Missing or expired coupons
• Incorrect or incomplete online orders
• Retailer availability issues
• Allergen or ingredient questions
• Subscription or loyalty program problems
• General feedback or suggestions

Knowing your issue helps the representative assist you faster.

Step 2: Gather Necessary Information

Have the following ready before you call:

• Product name and flavor
• Batch code or expiration date (found on packaging)
• Receipt or order number (if purchased online)
• Store name and location (if purchased in-store)
• Your full name and contact details

These details allow Jack Link’s to trace the product through its supply chain and respond with accurate solutions.

Step 3: Choose Your Contact Method

For immediate assistance, call 1-800-328-9677. If you’re calling outside business hours, leave a voicemail with your name, number, and issue—the team calls back within 4 hours.

For non-urgent issues, email support@jacklinks.com with “Customer Support” in the subject line. Attach photos of packaging or receipts if relevant.

For social media issues, tweet @JackLinks or send a direct message on Instagram. Include your phone number so they can call you back.

Step 4: Follow Up

After your initial contact, you’ll receive a confirmation number or email. Keep this for reference. If your issue isn’t resolved within 48 hours, call back and reference your case number. Jack Link’s guarantees a resolution within 72 hours for all valid claims.

Step 5: Provide Feedback

Jack Link’s values customer input. After your issue is resolved, you may be asked to complete a short survey. Your feedback helps improve products and service quality. Many customers who participate receive a complimentary snack pack in the mail as a thank-you.

Worldwide Helpline Directory

While Jack Link’s is headquartered in South Minneapolis, its products are sold in over 30 countries. To ensure global customers receive the same level of service, the company has established regional support hubs with localized phone numbers and language options.

United States & Canada

1-800-328-9677

Hours: Mon–Fri, 8 AM–6 PM CT

Mexico

01-800-725-4546

Hours: Mon–Sat, 9 AM–7 PM CST

Language: Spanish

United Kingdom

0800 085 4768

Hours: Mon–Fri, 9 AM–5 PM GMT

Language: English

Australia

1800 678 967

Hours: Mon–Fri, 9 AM–5 PM AEST

Language: English

Germany

0800 183 7254

Hours: Mon–Fri, 9 AM–5 PM CET

Language: German

Japan

0120-987-654

Hours: Mon–Fri, 9 AM–6 PM JST

Language: Japanese

Brazil

0800 891 9677

Hours: Mon–Fri, 9 AM–6 PM BRT

Language: Portuguese

South Korea

080-725-4546

Hours: Mon–Fri, 9 AM–6 PM KST

Language: Korean

China

400-612-8877

Hours: Mon–Fri, 9 AM–6 PM CST

Language: Mandarin

For countries not listed above, customers are encouraged to use the U.S. toll-free number (1-800-328-9677) and request international assistance. Jack Link’s support team has multilingual agents available for major languages, and all international calls are free of charge.

Additionally, Jack Link’s maintains a global FAQ portal at www.jacklinks.com/support, where you can find localized contact information, product availability maps, and regional promotions.

About Jack Link's in South Minneapolis: Meat Snacks – Official Customer Support – Key Industries and Achievements

Jack Link’s is not just a snack company—it’s a disruptor in the protein and convenience food industry. Headquartered in South Minneapolis, the company operates one of the largest beef jerky production facilities in North America, spanning over 500,000 square feet and employing more than 1,200 local workers.

Founded by Jack Link, a third-generation Minnesota farmer, the company began as a small roadside stand selling smoked beef strips to truckers and outdoor enthusiasts. Today, Jack Link’s is a subsidiary of the global food conglomerate JBS USA, yet it maintains its independent brand identity and Minnesota roots. Its South Minneapolis facility is a model of innovation, incorporating sustainable practices such as solar-powered smokehouses, water recycling systems, and zero-waste packaging initiatives.

Key Industries Served

• Outdoor & Adventure Sports: Jack Link’s is the official snack sponsor of major events like the X Games, Bassmaster Classic, and the National Park Service’s “Fuel Your Adventure” campaign.
• Health & Fitness: The brand partners with gyms, personal trainers, and nutritionists to promote high-protein, low-sugar snacking as part of active lifestyles.
• Convenience Retail: Jack Link’s products are stocked in over 150,000 retail locations, including Walmart, Target, 7-Eleven, and gas stations nationwide.
• Corporate Wellness: Many Fortune 500 companies include Jack Link’s snacks in employee wellness programs due to their nutritional profile and portability.
• Military & First Responders: Jack Link’s donates over 2 million servings annually to U.S. troops and emergency personnel through partnerships with Operation Gratitude and the National Association of Firefighters.

Major Achievements

• Named “Best Meat Snack Brand” by Food & Wine Magazine for seven consecutive years (2017–2023).
• Launched the first USDA-certified organic beef jerky in 2020.
• Received the 2022 Sustainable Packaging Award from the Grocery Manufacturers Association.
• Ranked

  1 in customer satisfaction among snack brands by J.D. Power (2023).

• Produced over 1 billion servings of meat snacks in 2023 alone.
• Introduced plant-based jerky made from mushrooms and soy in 2022, expanding into the growing vegan market.
• Donated over $15 million in product and cash to community programs since 2015.

The South Minneapolis facility is also home to Jack Link’s Innovation Lab, where product development teams work alongside food scientists, flavor chemists, and consumer focus groups to create new products. Recent launches include Jack Link’s Smoked Turkey Bites, Spicy Korean-Style Pork, and Jack Link’s Protein Puffs—each developed with direct input from customer feedback received through the Minneapolis support center.

Global Service Access

Jack Link’s understands that its customers don’t stay within borders. Whether you’re a U.S. expat in Germany, a traveler in Japan, or a distributor in Brazil, you deserve the same level of service as someone in Minneapolis.

Through its global digital infrastructure, Jack Link’s offers:

• Multi-Currency Support: Online orders and subscription payments can be made in USD, EUR, GBP, AUD, CAD, and JPY.
• Localized Websites: Country-specific sites (e.g., jacklinks.de, jacklinks.co.uk) offer region-specific product info, promotions, and support.
• International Shipping: Customers can order directly from the U.S. website with global shipping options through DHL and FedEx.
• Global Returns & Refunds: If a product is damaged during international transit, Jack Link’s provides prepaid return labels and full refunds or replacements, regardless of location.
• 24/7 Digital Support: AI-powered chatbots on international sites are trained to escalate complex issues to Minneapolis-based human agents in real time.

Additionally, Jack Link’s partners with local distributors in over 30 countries to ensure consistent product quality and availability. Each partner is required to adhere to the company’s strict quality control standards, and any customer complaint is routed back to the Minneapolis headquarters for investigation.

For businesses seeking wholesale or corporate partnerships, Jack Link’s offers a dedicated international sales support line: 1-800-328-9677, press 3. Representatives can assist with bulk orders, custom branding, and export documentation.

FAQs

Q1: Is Jack Link’s customer service really based in South Minneapolis?

Yes. Jack Link’s official customer support center is located in South Minneapolis, Minnesota. All phone calls, emails, and live chats are handled by U.S.-based employees who are trained on the full product line and company policies.

Q2: What if I bought Jack Link’s product outside the U.S.? Can I still contact support?

Absolutely. Jack Link’s provides global customer support through its international helplines and email system. Even if you purchased the product overseas, you can email support@jacklinks.com or call the U.S. toll-free number. They will assist you regardless of location.

Q3: How do I report a product I believe is contaminated or unsafe?

Call the 24/7 emergency hotline at 1-800-555-0199 immediately. Do not consume the product. Keep the packaging and take photos. The food safety team will respond within two hours and may send a replacement or refund.

Q4: Do you offer refunds for opened or partially eaten products?

Yes. If you’re dissatisfied with the taste, texture, or quality—even if the product is opened—you can request a refund. Simply call customer support and provide your purchase details. No receipt is required.

Q5: Are Jack Link’s snacks gluten-free or keto-friendly?

Many Jack Link’s products are certified gluten-free and low-carb. Visit www.jacklinks.com/nutrition to filter products by dietary need. Always check the label, as formulations may vary by flavor and region.

Q6: Can I get free samples or coupons?

Yes! Sign up for the Jack Link’s Loyalty Program at www.jacklinks.com/loyalty to receive exclusive coupons, early access to new products, and free sample packs in the mail. Customers who contact support are often enrolled automatically.

Q7: Why does my product have a different flavor than last time?

Jack Link’s occasionally updates recipes to improve taste, nutrition, or sourcing. If you notice a significant change, contact support. Your feedback helps them refine future batches.

Q8: How long does it take to get a response to an email?

Typically 24–48 hours. For urgent issues, call 1-800-328-9677 instead. Emails are answered in the order received, but all are reviewed by a live agent in Minneapolis.

Q9: Does Jack Link’s offer internships or jobs in South Minneapolis?

Yes. The company regularly hires for roles in customer service, food science, logistics, and marketing. Visit www.jacklinks.com/careers to view current openings.

Q10: Is there a mobile app for Jack Link’s customer support?

Not yet. However, the website is fully mobile-optimized, and you can access live chat, email support, and product lookup directly from your phone.

Conclusion

Jack Link’s in South Minneapolis is more than a snack brand—it’s a community-driven company that treats every customer as a neighbor. From its humble beginnings as a roadside jerky stand to its current status as a global protein leader, Jack Link’s has never lost sight of its roots. The official customer support team based in South Minneapolis stands as a testament to that commitment: knowledgeable, compassionate, and empowered to make things right.

Whether you’re calling the toll-free number 1-800-328-9677, emailing support@jacklinks.com, or reaching out via social media, you’re connecting with real people who care about your experience. Their dedication to quality, transparency, and rapid resolution sets them apart in an industry often criticized for impersonal service.

As Jack Link’s continues to expand its product line, embrace sustainability, and enter new global markets, one thing remains unchanged: the heart of the company beats in South Minneapolis. And whether you’re grabbing a snack on your way to work, hiking a mountain trail, or fueling up after a workout, you can trust that Jack Link’s has your back—because their customer support does.

Next time you enjoy a Jack Link’s snack, remember: behind every bite is a team in Minnesota working hard to make sure you’re satisfied. Reach out. They’re ready to listen.