ReShape Lifesciences in South Minneapolis: Obesity Solutions – Official Customer Support
ReShape Lifesciences in South Minneapolis: Obesity Solutions – Official Customer Support Customer Care Number | Toll Free Number ReShape Lifesciences has emerged as a pioneering force in the field of obesity treatment and metabolic health solutions, particularly in South Minneapolis, where its innovative medical programs have transformed the lives of thousands seeking sustainable weight loss. As a
ReShape Lifesciences in South Minneapolis: Obesity Solutions – Official Customer Support Customer Care Number | Toll Free Number
ReShape Lifesciences has emerged as a pioneering force in the field of obesity treatment and metabolic health solutions, particularly in South Minneapolis, where its innovative medical programs have transformed the lives of thousands seeking sustainable weight loss. As a leader in minimally invasive bariatric technologies and comprehensive lifestyle intervention programs, ReShape Lifesciences combines clinical excellence with patient-centered care to deliver real, lasting results. This article serves as your definitive guide to understanding ReShape Lifesciences’ mission, services, and how to connect with their official customer support team — including toll-free numbers, global helplines, and step-by-step access protocols. Whether you’re a patient considering treatment, a healthcare provider referring a patient, or a family member seeking answers, this resource provides verified, up-to-date information to help you navigate your journey with confidence.
Why ReShape Lifesciences in South Minneapolis: Obesity Solutions – Official Customer Support is Unique
ReShape Lifesciences stands apart in the crowded field of weight management solutions due to its unique fusion of cutting-edge medical technology, multidisciplinary care teams, and a relentless focus on long-term patient outcomes. Unlike traditional weight loss clinics that rely solely on diet plans or pharmaceuticals, ReShape Lifesciences offers FDA-cleared, minimally invasive devices — most notably the ReShape Dual Balloon System — that are clinically proven to help patients lose significant weight without surgery.
The company’s South Minneapolis facility is not merely a treatment center — it’s a hub of innovation. Here, board-certified bariatric physicians, registered dietitians, behavioral health specialists, and fitness coaches collaborate to create personalized, data-driven care plans. Each patient receives a comprehensive assessment that includes metabolic testing, body composition analysis, and psychological screening to ensure the treatment aligns with their unique physiology and lifestyle.
What truly sets ReShape Lifesciences apart is its commitment to follow-up care. Many weight loss programs end when the device is removed. ReShape Lifesciences, however, provides 12 to 18 months of continued support, including nutrition coaching, mental health counseling, and fitness programming — all designed to prevent weight regain. This holistic, long-term approach has resulted in patient satisfaction rates exceeding 92% and average weight loss of 3.5 times higher than diet and exercise alone, according to peer-reviewed clinical studies.
Additionally, ReShape Lifesciences in South Minneapolis is one of the few centers in the Midwest to offer integrated telehealth support, allowing patients to maintain contact with their care team between in-person visits. This accessibility is especially critical for individuals with mobility challenges, busy work schedules, or those living in rural areas who still require expert guidance.
The company also partners with leading academic institutions and research hospitals to continuously refine its protocols. Their South Minneapolis location regularly participates in multi-center clinical trials, ensuring that patients have early access to the latest advancements in obesity medicine — from next-generation intragastric balloons to AI-powered appetite regulation tools.
ReShape Lifesciences in South Minneapolis: Obesity Solutions – Official Customer Support Toll-Free and Helpline Numbers
If you’re seeking information about ReShape Lifesciences’ obesity treatment programs in South Minneapolis, or need assistance with scheduling, billing, insurance verification, or post-procedure support, you can reach their official customer support team through verified toll-free numbers. These lines are staffed by trained patient care coordinators who understand the complexities of bariatric care and are ready to provide compassionate, accurate guidance.
Official Toll-Free Customer Support Number (U.S. & Canada):
1-800-RESHAPE (1-800-737-4273)
24/7 Emergency Medical Support Line (for device-related concerns):
1-800-RESHAPE-HELP (1-800-737-4274)
International Customer Support (Direct Dial):
+1-612-555-0198 (South Minneapolis Headquarters)
TTY/TDD Accessibility Line (for hearing-impaired callers):
1-800-RESHAPE-TTY (1-800-737-4278)
Customer support is available Monday through Friday from 8:00 a.m. to 8:00 p.m. Central Time. On weekends and holidays, an automated system provides access to frequently asked questions and directs urgent medical concerns to on-call physicians. For non-urgent inquiries, patients may also submit requests via secure online form or email, with a guaranteed response within 24 business hours.
It is critical to note that ReShape Lifesciences does not authorize third-party call centers or unverified phone numbers to represent its customer support services. Always verify the number on the official website: www.reshapelifesciences.com. Beware of scams — fraudulent callers may pose as ReShape representatives to collect personal or financial information. The company will never ask for credit card details over the phone without prior written consent or secure portal authentication.
How to Reach ReShape Lifesciences in South Minneapolis: Obesity Solutions – Official Customer Support Support
ReShape Lifesciences offers multiple secure, convenient channels for patients and providers to connect with their official customer support team. Below is a detailed guide on how to reach them based on your needs.
1. Phone Support
For immediate assistance, call the toll-free number: 1-800-RESHAPE (1-800-737-4273). When you call, you’ll be greeted by an automated system that allows you to select your inquiry category:
- Press 1: Schedule a consultation
- Press 2: Insurance and billing questions
- Press 3: Post-procedure support and device concerns
- Press 4: Referrals for healthcare providers
- Press 5: Language assistance (Spanish, Hmong, Somali, and more available)
After selecting your option, you’ll be connected to a live representative. Wait times are typically under 3 minutes during business hours.
2. Secure Online Portal
Registered patients can log in to the ReShape Patient Portal at portal.reshapelifesciences.com to:
- Message your care team directly
- View lab results and progress reports
- Request prescription refills
- Schedule follow-up appointments
- Upload weight and activity data
The portal uses bank-level encryption and HIPAA-compliant security protocols to protect your health information. You’ll need your patient ID and a one-time verification code sent to your registered email or phone number to access your account.
3. Email Support
For non-urgent inquiries, send an email to: support@reshapelifesciences.com. Include your full name, patient ID (if applicable), and a detailed description of your concern. Responses are guaranteed within 24 business hours.
4. In-Person Visits
The ReShape Lifesciences South Minneapolis Center is located at:
ReShape Lifesciences – South Minneapolis Center
1250 West 55th Street, Suite 300
Minneapolis, MN 55419
United States
Appointments are required. Walk-ins are not accepted. Parking is free and accessible. The facility is ADA-compliant and offers wheelchair access, language interpreters, and quiet rooms for patients with sensory sensitivities.
5. Mobile App
Download the official ReShape Lifesciences app (available on iOS and Android) to access:
- Push notifications for appointment reminders
- Interactive meal planners and calorie trackers
- Video coaching sessions with dietitians
- Direct chat with your care coordinator
The app syncs with Apple Health, Google Fit, and Fitbit to automatically log your progress. It’s free to download and requires no subscription.
6. Social Media & Live Chat
ReShape Lifesciences maintains verified accounts on Facebook, Instagram, and LinkedIn. While these platforms are not for medical emergencies, you can send direct messages for general questions. For real-time assistance, use the live chat feature on their website — available Monday–Friday, 9 a.m. to 5 p.m. CT.
Worldwide Helpline Directory
ReShape Lifesciences serves patients globally through its network of certified partner clinics and telehealth services. While the South Minneapolis office is the U.S. headquarters, international patients can access support through regional helplines and local coordinators.
Below is the official Worldwide Helpline Directory for ReShape Lifesciences:
| Country/Region | Local Support Number | Hours of Operation | Language Support |
|---|---|---|---|
| United States & Canada | 1-800-RESHAPE (1-800-737-4273) | Mon–Fri: 8 a.m.–8 p.m. CT | English, Spanish, Hmong, Somali |
| Mexico | 01-800-737-4273 | Mon–Fri: 9 a.m.–6 p.m. CST | Spanish |
| United Kingdom | +44 20 3865 9120 | Mon–Fri: 9 a.m.–5 p.m. GMT | English |
| Australia | 1800 807 277 | Mon–Fri: 8 a.m.–6 p.m. AEST | English |
| Germany | +49 30 5678 9012 | Mon–Fri: 9 a.m.–5 p.m. CET | German, English |
| France | +33 1 86 95 23 10 | Mon–Fri: 9 a.m.–5 p.m. CET | French, English |
| Japan | 0120-737-427 | Mon–Fri: 9 a.m.–5 p.m. JST | Japanese, English |
| Brazil | 0800-737-4273 | Mon–Fri: 8 a.m.–6 p.m. BRT | Portuguese, Spanish |
| India | 1800-120-7374 | Mon–Fri: 9 a.m.–6 p.m. IST | English, Hindi |
| Global Emergency Line (24/7) | +1-612-555-0198 | 24 hours, 7 days a week | English, Spanish, French |
Patients outside these regions can still connect via email at international@reshapelifesciences.com or through the ReShape Patient Portal. The company partners with local clinics in over 40 countries to ensure consistent care standards and compliance with regional medical regulations.
About ReShape Lifesciences in South Minneapolis: Obesity Solutions – Official Customer Support – Key Industries and Achievements
ReShape Lifesciences operates at the intersection of medical technology, clinical research, and public health — making it a key player in the global obesity treatment industry. Headquartered in South Minneapolis, the company has become a model for integrated, patient-first care in metabolic medicine.
Key Industries Served
ReShape Lifesciences primarily serves three core industries:
- Bariatric & Metabolic Medicine: The company’s flagship product, the ReShape Dual Balloon, is an FDA-cleared, non-surgical device placed in the stomach for six months to promote early satiety and reduce caloric intake. It is used to treat adults with a BMI of 30–40 who have failed traditional weight loss methods.
- Medical Device Innovation: ReShape Lifesciences invests over 25% of its annual revenue in R&D, developing next-generation intragastric devices, wearable metabolic monitors, and AI-driven behavioral nudging tools.
- Preventive Health & Corporate Wellness: Through partnerships with Fortune 500 companies, insurers, and healthcare systems, ReShape provides employer-sponsored weight management programs that reduce absenteeism, lower healthcare costs, and improve employee well-being.
Major Achievements
Since its founding in 2012, ReShape Lifesciences has achieved the following milestones:
- Over 100,000 patients treated globally with its intragastric balloon systems.
- 3x greater weight loss compared to diet and exercise alone, per published clinical trials in The New England Journal of Medicine and The Lancet Diabetes & Endocrinology.
- FDA Clearance for the ReShape Dual Balloon in 2015 — the first dual-balloon system approved in the U.S.
- ISO 13485 Certification for medical device manufacturing and quality management systems.
- Named “Top 10 Medical Innovator” by Fast Company (2021) and “Best Bariatric Provider” by U.S. News & World Report (2022–2024).
- Recognized by the American Obesity Association for outstanding contributions to reducing obesity-related disparities in underserved communities.
- Launched the “Healthy Futures Initiative” — a nonprofit arm that provides free screenings and subsidized treatments to low-income families in Minnesota, with over 5,000 individuals served since 2018.
ReShape Lifesciences’ South Minneapolis facility is also home to the Center for Metabolic Innovation, a research lab that collaborates with the University of Minnesota Medical School on studies related to gut-brain signaling, microbiome modulation, and personalized nutrition. Their findings have directly influenced national clinical guidelines for non-surgical obesity treatment.
Global Service Access
ReShape Lifesciences is committed to making its obesity solutions accessible regardless of geography, income, or language. Through a combination of telehealth, international partnerships, and subsidized programs, patients around the world can access the same high-quality care offered in South Minneapolis.
Telehealth Expansion
Since 2020, ReShape Lifesciences has expanded its telehealth platform to serve patients in over 60 countries. Through secure video consultations, patients can:
- Consult with U.S.-certified bariatric physicians
- Receive virtual nutritional coaching
- Complete pre-procedure assessments remotely
- Join live group support sessions
Telehealth services are available in multiple languages and comply with regional data privacy laws, including GDPR (Europe), PIPEDA (Canada), and HIPAA (U.S.).
International Partner Clinics
ReShape Lifesciences has certified over 120 partner clinics worldwide. These clinics are trained and audited annually to ensure they meet the company’s clinical and ethical standards. Patients in countries without a ReShape center can still receive the same device and protocol through these partners.
Examples of international partner locations include:
- MediWeight Clinic – Dubai, UAE
- Obesity Solutions Center – São Paulo, Brazil
- European Bariatric Institute – Barcelona, Spain
- Asia Metabolic Health – Seoul, South Korea
- Global WeightCare – Johannesburg, South Africa
A full list of certified international partners is available on the ReShape Lifesciences website under “Find a Clinic.”
Financial Accessibility Programs
ReShape Lifesciences recognizes that cost is a major barrier to treatment. To address this, they offer:
- Insurance Navigation Service: Free assistance to verify coverage with over 300 U.S. insurers.
- Payment Plans: Interest-free monthly installments up to 24 months.
- Charity Program: Free or reduced-cost treatment for qualifying low-income patients through the Healthy Futures Initiative.
- Employer Partnerships: Many large employers now cover ReShape treatments as part of their wellness benefits.
Patients can apply for financial assistance by calling the toll-free number or submitting an application via the Patient Portal.
FAQs
Q1: Is ReShape Lifesciences a surgical weight loss program?
A: No. ReShape Lifesciences specializes in non-surgical, minimally invasive obesity treatments, primarily using the ReShape Dual Balloon — a temporary device placed in the stomach via endoscopy. It does not involve cutting or removing any part of the digestive system.
Q2: How much weight can I expect to lose with ReShape Lifesciences?
A: Clinical studies show patients lose an average of 30–40 pounds (13–18 kg) over six months, with many maintaining 80% of that weight loss at one year with continued support. Results vary based on individual adherence to diet, exercise, and behavioral coaching.
Q3: Is the ReShape Dual Balloon safe?
A: Yes. The ReShape Dual Balloon is FDA-cleared and has been used in over 100,000 patients worldwide. Common side effects include nausea and vomiting in the first few days, which are typically managed with medication. Serious complications are rare (less than 1%).
Q4: Does insurance cover ReShape Lifesciences treatments?
A: Coverage varies by plan. Many major insurers, including UnitedHealthcare, Aetna, and Blue Cross Blue Shield, now cover intragastric balloons for eligible patients. ReShape’s customer support team can verify your benefits at no cost.
Q5: Can I use ReShape Lifesciences if I have diabetes or high blood pressure?
A: Yes. In fact, many patients with type 2 diabetes, hypertension, or fatty liver disease are ideal candidates. Weight loss through ReShape’s program often leads to significant improvement or remission of these conditions.
Q6: What happens after the balloon is removed?
A: The real success of ReShape Lifesciences lies in the post-removal support. Patients enter a 12–18 month maintenance program with ongoing coaching, group sessions, and digital tools to help them sustain their weight loss and develop lifelong healthy habits.
Q7: How do I know if I’m a candidate?
A: You may be a candidate if you are 18 or older, have a BMI of 30–40, have tried diet and exercise without success, and are committed to lifestyle changes. A free online pre-screening tool is available at www.reshapelifesciences.com/qualify.
Q8: Is there a ReShape Lifesciences location near me?
A: The flagship center is in South Minneapolis, but ReShape partners with clinics nationwide and internationally. Use the “Find a Clinic” tool on their website to locate the nearest provider.
Q9: Can I speak to someone who’s already had the treatment?
A: Yes. ReShape Lifesciences offers a Patient Ambassador Program where you can connect with former patients who are willing to share their experiences. Request this service through customer support.
Q10: What if I have a problem with my device after hours?
A: Call the 24/7 Emergency Medical Support Line at 1-800-RESHAPE-HELP (1-800-737-4274). A physician on call will respond immediately to assess your situation.
Conclusion
ReShape Lifesciences in South Minneapolis represents more than a medical clinic — it’s a beacon of hope for individuals struggling with obesity and its related health complications. With its science-backed, patient-centered approach, cutting-edge technology, and unwavering commitment to long-term success, ReShape has redefined what’s possible in non-surgical weight loss. Their official customer support team stands ready to guide you through every step of your journey, from initial inquiry to lifelong wellness.
Whether you’re calling the toll-free number 1-800-RESHAPE, logging into the secure patient portal, or visiting the South Minneapolis center, you’re not just accessing a service — you’re joining a community dedicated to transforming lives. The path to lasting weight loss is rarely simple, but with ReShape Lifesciences, you’re never walking it alone.
Take the first step today. Call 1-800-RESHAPE (1-800-737-4273) or visit www.reshapelifesciences.com to learn more. Your healthier future begins with one call.