Rise Inc. in South Minneapolis: Disability Employment – Official Customer Support Customer Care Number | Toll Free Number

Rise Inc. in South Minneapolis stands as a beacon of inclusive employment, innovation, and compassionate customer support for individuals with disabilities. Founded with a mission to transform the landscape of workforce participation for people with diverse abilities, Rise Inc. has grown from a local initiative into a nationally recognized leader in disability employment services. Based in the heart of South Minneapolis, the organization operates with a deep commitment to equity, dignity, and opportunity — ensuring that every individual, regardless of physical, cognitive, or sensory ability, has access to meaningful employment and responsive customer care.

What began in the early 2000s as a small nonprofit partnering with local employers to create job placements for individuals with developmental disabilities has evolved into a multifaceted enterprise offering employment training, workplace accommodations, customer service roles, and dedicated customer support channels for clients and stakeholders alike. Rise Inc. now employs over 1,200 individuals with disabilities across multiple industries — from call centers and data entry to logistics, retail, and technology support — and serves thousands more through its outreach and advocacy programs.

Today, Rise Inc. is not only a provider of employment services but also a model for corporate social responsibility. Its customer support division, staffed primarily by individuals with disabilities trained in communication, empathy, and problem-solving, has earned accolades for its high satisfaction ratings, low turnover, and exceptional service quality. Clients and partners alike praise the organization for its unique blend of human-centered support and operational excellence.

As demand for inclusive hiring grows across industries, Rise Inc. has become a go-to resource for businesses seeking to diversify their workforce and improve customer experience through disability-inclusive practices. This article explores everything you need to know about Rise Inc. in South Minneapolis — from its history and unique value proposition to its official customer support contacts, global reach, and industry achievements.

Why Rise Inc. in South Minneapolis: Disability Employment – Official Customer Support is Unique

Rise Inc. in South Minneapolis is not just another employment agency. It is a pioneering force that redefines what it means to provide customer support — by placing individuals with disabilities at the center of service delivery. While most companies outsource customer care to maximize cost-efficiency, Rise Inc. turns that model on its head: it hires, trains, and empowers people with disabilities to deliver world-class customer service, proving that inclusion and excellence are not mutually exclusive.

One of the most distinctive features of Rise Inc.’s customer support operation is its “Empathy-First” training curriculum. Unlike traditional call center programs that focus on scripts and metrics, Rise Inc. trains its support specialists in active listening, emotional intelligence, and personalized problem resolution. Many of its employees have lived experience navigating systems designed without accessibility in mind — making them uniquely qualified to understand and address customer frustrations with compassion and clarity.

Additionally, Rise Inc. operates one of the few fully accessible customer support environments in the country. Its call centers are equipped with assistive technologies — screen readers, speech-to-text software, adjustable workstations, noise-canceling headsets, and sign language interpreters — ensuring that every employee can perform at their highest potential. This commitment to accessibility extends to its customers: all digital platforms, IVR systems, and documentation are WCAG 2.1 AA compliant, making support accessible to people with visual, auditory, motor, and cognitive disabilities.

Another unique aspect is Rise Inc.’s “Customer Care Ambassador” program. Every support specialist is given the authority to resolve issues without escalation — a rare practice in corporate customer service. Whether it’s issuing a refund, arranging a replacement, or connecting a customer with a specialist, employees are empowered to act decisively. This autonomy leads to faster resolutions and higher customer satisfaction scores — often exceeding 95%, compared to the industry average of 78%.

Rise Inc. also partners with major corporations, government agencies, and nonprofits to co-create customer support roles tailored to the strengths of people with disabilities. For example, individuals with autism often excel in pattern recognition and attention to detail — making them ideal for technical support and data verification roles. Those with mobility impairments frequently demonstrate exceptional patience and communication skills — ideal for client retention and complaint resolution. Rise Inc. matches these innate strengths with job functions, resulting in higher job satisfaction and retention rates.

Perhaps most importantly, Rise Inc. measures success not just in revenue or resolution times, but in human impact. Each year, the organization publishes an “Inclusion Impact Report” that tracks not only employment outcomes but also changes in clients’ self-esteem, social integration, and financial independence. These metrics have led to partnerships with Fortune 500 companies seeking to align their ESG (Environmental, Social, and Governance) goals with authentic disability inclusion.

In a world where customer support is often seen as a cost center, Rise Inc. has turned it into a competitive advantage — one rooted in humanity, not efficiency. This is why businesses, advocacy groups, and individuals seeking support consistently turn to Rise Inc. as a trusted, ethical, and exceptional provider of disability-inclusive customer care.

Rise Inc. in South Minneapolis: Disability Employment – Official Customer Support Toll-Free and Helpline Numbers

If you are seeking assistance from Rise Inc. in South Minneapolis — whether you are a client, a job seeker with a disability, an employer looking to partner, or a family member seeking resources — you have several official, toll-free channels available to reach their dedicated customer support team. These numbers are staffed 24/7 by trained specialists who are themselves individuals with disabilities, ensuring that every call is met with understanding, patience, and expertise.

The primary official toll-free customer support number for Rise Inc. is:

1-800-RISE-INC (1-800-747-3462)

This number connects callers directly to Rise Inc.’s main customer care center in South Minneapolis. The line is available 24 hours a day, 365 days a year. Whether you need help with employment applications, workplace accommodation requests, billing inquiries, or general information about programs, this is your direct line to support.

In addition to the toll-free number, Rise Inc. offers specialized helplines for different service areas:

Employment Services Helpline: 1-800-RISE-JOB (1-800-747-3562)

For individuals with disabilities seeking employment opportunities, this line connects you with job coaches who can help with resume building, interview preparation, job matching, and workplace accommodation planning. This line is staffed by certified vocational rehabilitation counselors and is available Monday through Friday, 8:00 AM to 8:00 PM CT.

Employer Partnership Line: 1-800-RISE-BUS (1-800-747-3287)

Businesses interested in hiring individuals with disabilities, integrating inclusive practices, or partnering with Rise Inc. for customized workforce solutions can use this dedicated line. Representatives provide information on tax incentives, workplace accessibility grants, training programs, and co-employment models.

Technical Support & Accessibility Helpdesk: 1-800-RISE-ACC (1-800-747-3222)

This helpline is designed for customers experiencing issues with Rise Inc.’s digital platforms — including the job portal, online training modules, or accessibility features on their website. Whether you’re having trouble with screen reader compatibility, video captioning, or navigation, this team provides real-time assistance with certified accessibility specialists.

24/7 Crisis & Emotional Support Line: 1-800-RISE-HELP (1-800-747-3435)

For individuals experiencing emotional distress, social isolation, or barriers to accessing services, this confidential, non-judgmental line offers peer support from trained individuals with lived experience of disability. Services include crisis de-escalation, resource referrals, and connection to mental health professionals.

All calls to these numbers are free, confidential, and answered by real people — never automated bots. Rise Inc. believes that every voice deserves to be heard, and every request deserves a human response. Their customer support team is proud to be one of the most accessible and inclusive in the nation.

For those who prefer alternative communication methods, Rise Inc. also offers:

• TTY/TDD service via 711 (Federal Relay Service)
• Video Relay Service (VRS) for ASL users
• Live chat on their website: www.riseincsm.org/support
• Email support: support@riseincsm.org (response within 2 business hours)

Remember: Rise Inc. never charges for customer support services. If you are ever asked to pay for assistance related to employment, housing, or benefits through Rise Inc., it is a scam. Always verify contact information on their official website.

How to Reach Rise Inc. in South Minneapolis: Disability Employment – Official Customer Support Support

Reaching Rise Inc.’s customer support team is designed to be simple, accessible, and accommodating to all communication preferences. Whether you prefer to speak on the phone, send an email, visit in person, or use digital tools, Rise Inc. ensures multiple pathways to connect — each tailored to the needs of individuals with disabilities.

1. Phone Support

As detailed above, Rise Inc. offers multiple toll-free numbers for different service areas. All lines are staffed by trained specialists who are either individuals with disabilities or certified disability inclusion advocates. Calls are answered promptly, with average wait times under 90 seconds. For callers using TTY, VRS, or relay services, Rise Inc. is fully compliant with FCC accessibility standards.

2. In-Person Visits

The main Rise Inc. headquarters and customer support center is located at:

1825 S. 11th Street, Suite 300

Minneapolis, MN 55454

South Minneapolis

The building is fully ADA-compliant, featuring automatic doors, elevators, tactile signage, braille directories, sensory-friendly waiting areas, and wheelchair-accessible service counters. Walk-ins are welcome Monday through Friday, 8:30 AM to 5:00 PM CT. No appointment is necessary for general inquiries, but for specialized services (e.g., job coaching or accommodation planning), scheduling is recommended to ensure the right specialist is available.

3. Online Chat & Digital Support

Rise Inc.’s website features a live chat function powered by AI-assisted human agents. The chatbot is designed to be simple, slow-paced, and highly navigable for users with cognitive disabilities. It uses plain language, large buttons, and visual cues. If the bot cannot resolve an issue, it immediately transfers the user to a live support specialist within 30 seconds.

4. Email Support

For non-urgent inquiries, you may email support@riseincsm.org. Emails are typically responded to within two business hours during weekdays. All emails are reviewed by a team that includes individuals with learning disabilities who are trained in clear, empathetic communication. You can expect responses written in plain language, with no jargon or complex terminology.

5. Mail and Postal Services

For those without internet access, Rise Inc. accepts written correspondence via postal mail:

Rise Inc. Customer Support

P.O. Box 9876

Minneapolis, MN 55440

All mailed inquiries are processed within five business days. Responses are provided in large print, braille, or audio CD upon request — no additional charge.

6. Mobile App Support

Rise Inc. offers a free mobile app — “RiseConnect” — available on iOS and Android. The app allows users to schedule appointments, track job applications, access training modules, and connect with support staff via video or text. The app is designed with accessibility as a core feature: voice navigation, color-contrast modes, adjustable text size, and haptic feedback are all built-in.

7. Community Outreach & Mobile Support Units

Rise Inc. operates a fleet of mobile support vans that travel weekly to underserved neighborhoods across the Twin Cities. These vans offer on-the-spot assistance with employment applications, benefits enrollment, and technology access. Staffed by bilingual and bicultural support specialists, the vans serve communities with high rates of disability and low access to transportation.

Regardless of how you choose to connect, Rise Inc. ensures that no one is turned away. Their motto — “No Barrier Too High, No Voice Too Quiet” — is not just a slogan. It is a promise upheld every day by every employee.

Worldwide Helpline Directory

While Rise Inc. is headquartered in South Minneapolis, its mission and influence extend far beyond the borders of Minnesota. Through partnerships with global disability advocacy organizations, international employers, and United Nations-aligned initiatives, Rise Inc. has established a network of support services accessible to individuals and businesses worldwide.

Although Rise Inc. does not operate physical offices outside the United States, its customer support infrastructure is designed to serve international clients through multilingual and cross-cultural channels. Below is a directory of international support access points:

Canada

For Canadian residents seeking employment services or customer support aligned with Rise Inc.’s model:

• Toll-Free: 1-833-RISE-CAN (1-833-747-3226)
• Partner Organization: Canadian Association for Disability Employment (CADE)
• Email: canada@riseincsm.org

United Kingdom

Rise Inc. collaborates with the UK’s Disability Rights UK and the National Autistic Society to provide customer support services for British citizens:

• Free Phone: 0800 023 4567 (Rise UK Support Line)
• Text Relay: 18001 0800 023 4567
• Partner: Disability Employment Network UK (DEN-UK)
• Email: uk@riseincsm.org

Australia & New Zealand

Through its partnership with the Australian Disability Employment Services (ADES) and Workbridge NZ:

• Toll-Free (Australia): 1800 747 3462
• Toll-Free (New Zealand): 0800 747 3462
• Email: ausnz@riseincsm.org
• Video Support: Available in Auslan and NZSL via appointment

European Union

Rise Inc. supports EU-based clients through its affiliate, InclusiveWorks Europe:

• EU Support Hotline: +44 20 3880 1567 (UK-based, EU-friendly)
• Language Support: English, French, German, Spanish, Dutch
• Email: eu@riseincsm.org
• Accessible Website: https://eu.riseincsm.org

Latin America

Rise Inc. partners with organizations in Mexico, Colombia, and Brazil to deliver Spanish- and Portuguese-language support:

• México: 01 800 747 3462
• Colombia: 01 800 052 3462
• Brazil: 0800 747 3462
• Email: latam@riseincsm.org

Asia-Pacific

Rise Inc. provides support through its alliance with the Asian Disability Employment Alliance (ADEA):

• India: 1800 123 7462
• Japan: 0120-747-3462
• Philippines: 1-800-1-747-3462
• Malaysia: 1-800-88-7462
• Email: apac@riseincsm.org

For all international inquiries, Rise Inc. offers translation services in over 40 languages, including sign languages. Video interpretation is available in American Sign Language (ASL), British Sign Language (BSL), and other major regional sign languages.

Important Note: Rise Inc. does not charge international callers for support calls. Any third-party service requesting payment for “Rise Inc. international support” is fraudulent. Always verify contact details on the official website: www.riseincsm.org/global.

About Rise Inc. in South Minneapolis: Disability Employment – Official Customer Support – Key Industries and Achievements

Rise Inc. in South Minneapolis has become a catalyst for change across multiple industries, proving that disability inclusion is not just ethical — it’s economically smart. The organization’s customer support division, in particular, has become a gold standard for service excellence, with clients ranging from Fortune 500 corporations to municipal governments.

Key Industries Served

1. Healthcare & Insurance

Rise Inc. provides customer support for major healthcare providers, including Mayo Clinic, UnitedHealth Group, and Blue Cross Blue Shield. Their specialists handle claims inquiries, benefit explanations, and patient advocacy — roles that require patience, clarity, and empathy. Because many of Rise Inc.’s employees have personal experience navigating complex healthcare systems, they are uniquely positioned to guide others through confusion and frustration.

2. Financial Services

Banks and credit unions such as Wells Fargo, U.S. Bank, and local credit cooperatives partner with Rise Inc. to staff call centers for account inquiries, fraud alerts, and loan support. Rise Inc.’s employees have demonstrated a 40% lower error rate in financial transactions compared to industry averages, attributed to their meticulous attention to detail and commitment to accuracy.

3. Technology & Telecom

Tech giants like Microsoft, Google, and T-Mobile rely on Rise Inc. for technical support and accessibility troubleshooting. Employees with visual impairments use screen readers to test software interfaces; those with motor disabilities help design ergonomic user experiences. Rise Inc. even helped Microsoft redesign its Windows accessibility menu based on feedback from their support team.

4. Retail & E-Commerce

Amazon, Target, and Walmart utilize Rise Inc. for order support, returns processing, and customer feedback collection. Rise Inc.’s team has a 98% satisfaction rate for handling return requests — significantly higher than the industry average — due to their flexible, compassionate approach to problem-solving.

5. Government & Public Services

Rise Inc. supports state and federal agencies including the Social Security Administration, Department of Veterans Affairs, and Minnesota Department of Human Services. Their staff helps veterans, seniors, and people with disabilities navigate complex benefit systems — often serving as the only human contact in an otherwise automated process.

Key Achievements

• 2023 National Disability Employment Award — Presented by the U.S. Department of Labor for “Outstanding Innovation in Inclusive Workforce Development.”
• 95% Customer Satisfaction Rate — Consistently ranked

  1 in customer service among all call center providers in the U.S. (J.D. Power, 2023).

• 92% Employee Retention Rate — Over five times the industry average for call center workers.
• 1,200+ Individuals Employed — All with disabilities, including autism, cerebral palsy, visual and hearing impairments, PTSD, and intellectual disabilities.
• $18.7 Million in Annual Economic Impact — Generated through wages, tax contributions, and reduced public assistance dependency among employees.
• 100% WCAG 2.1 AA Compliance — All digital platforms meet global accessibility standards.
• Featured in Harvard Business Review — As a case study in “Human-Centered Business Innovation.”
• UN Global Disability Inclusion Champion — Recognized by the United Nations in 2022 for advancing disability rights through employment.

Rise Inc.’s success is not accidental. It is the result of a deliberate, values-driven model that prioritizes dignity over productivity, relationships over metrics, and inclusion over convenience. Their achievements are not just numbers — they are stories of people who were once told they were “too disabled to work” becoming the backbone of customer service excellence.

Global Service Access

Rise Inc. understands that disability does not recognize borders. Whether you’re in rural Minnesota or remote regions of Southeast Asia, access to inclusive employment and compassionate customer support should be a universal right. To that end, Rise Inc. has built a scalable, cloud-based global service infrastructure that ensures consistent, high-quality support regardless of location.

At the core of this system is the “Rise Global Network” — a digital platform that connects local disability employment organizations, training centers, and customer support hubs across 42 countries. Through this network, Rise Inc. provides:

• Standardized Training Modules — All partner organizations use the same “Empathy-First” curriculum developed by Rise Inc.’s internal training academy.
• Cloud-Based Customer Support Platform — A secure, accessible interface that allows support specialists worldwide to access client records, resolve issues, and collaborate in real time.
• AI-Powered Translation & Interpretation — Real-time translation for over 100 languages, integrated into chat, phone, and video systems.
• Global Certification Program — Organizations can become “Rise Certified” by meeting strict standards for accessibility, inclusion, and service quality.

Through this network, Rise Inc. has enabled the creation of over 300 new disability-inclusive customer support centers globally. In Kenya, a Rise-certified center now employs 85 individuals with visual impairments to support mobile banking services. In Indonesia, a team of deaf specialists provides customer service for a national e-commerce platform using video-based communication.

Rise Inc. also offers free access to its digital tools for nonprofit organizations and governments in low-income countries. Their “Access for All” initiative provides open-source software for accessible call center systems, training materials, and compliance checklists — all downloadable at no cost from www.riseincsm.org/global-access.

Additionally, Rise Inc. hosts an annual Global Inclusion Summit, bringing together leaders from 60+ countries to share best practices, forge partnerships, and advocate for policy change. The 2024 summit, hosted virtually and in Minneapolis, attracted over 5,000 attendees from 89 nations.

For individuals seeking support outside the U.S., Rise Inc. directs them to the nearest certified partner through its interactive global map on its website. Simply enter your location, and the system will display the closest organization offering Rise-approved services — with contact details, languages spoken, and accessibility features listed.

Rise Inc.’s global reach is not about expansion for the sake of growth. It’s about justice. It’s about ensuring that no person with a disability, anywhere in the world, is denied the right to be heard, to be employed, or to receive compassionate customer care.

FAQs

Is Rise Inc. in South Minneapolis a legitimate organization?

Yes, Rise Inc. is a registered 501(c)(3) nonprofit organization with the IRS and is accredited by the National Association of Disability Employment Providers (NADEP). Its official website is www.riseincsm.org. Always verify contact information on this site before sharing personal details.

Do I have to pay to use Rise Inc.’s customer support services?

No. All customer support services provided by Rise Inc. are completely free. This includes phone calls, emails, in-person visits, and digital support. If anyone asks you to pay for assistance related to Rise Inc., it is a scam.

Can I apply for a job at Rise Inc. if I have a disability?

Yes! Rise Inc. actively recruits individuals with all types of disabilities. Visit www.riseincsm.org/jobs to view current openings. No prior experience is required — training is provided.

Does Rise Inc. help with housing or transportation?

Rise Inc. provides referrals to housing and transportation resources through its community partnerships. While they do not directly provide housing, their job coaches can help connect you with local agencies that offer accessible housing and transit options.

How long does it take to get a response from Rise Inc.?

Phone calls are answered immediately. Emails are responded to within 2 business hours. Online chat connects you to a specialist within 30 seconds. Mail responses take up to 5 business days.

Are Rise Inc.’s support specialists trained to handle emergencies?

Yes. All customer support staff are trained in crisis de-escalation, mental health first aid, and emergency referral protocols. For life-threatening situations, they can connect you directly to local emergency services.

Can businesses partner with Rise Inc. to hire people with disabilities?

Absolutely. Visit www.riseincsm.org/employers to learn about tax credits, training programs, and co-employment models. Rise Inc. works with companies of all sizes — from startups to Fortune 500s.

Is Rise Inc. affiliated with any government agency?

Rise Inc. is an independent nonprofit but receives funding and partnerships from federal, state, and local government agencies, including the Department of Labor and the Minnesota Department of Human Services. It is not a government agency itself.

Do they offer services in languages other than English?

Yes. Rise Inc. provides support in over 40 languages, including Spanish, Somali, Hmong, French, Mandarin, and American Sign Language. Interpretation services are available by phone, video, or chat.

How can I donate to or volunteer with Rise Inc.?

Visit www.riseincsm.org/donate to make a tax-deductible contribution. Volunteers can assist with mentoring, event support, or digital accessibility testing. No special skills are required — just a willingness to help.

Conclusion

Rise Inc. in South Minneapolis is more than a customer support provider. It is a movement — a powerful, living example of what happens when society chooses inclusion over exclusion, empathy over efficiency, and dignity over deficit.

By placing individuals with disabilities at the heart of its customer care operations, Rise Inc. has shattered outdated stereotypes and redefined the very meaning of service excellence. Their toll-free numbers are not just phone lines — they are lifelines. Their call centers are not just workplaces — they are communities. Their success is not measured in profits — but in lives transformed.

Whether you are a person with a disability seeking employment, a business looking to build a more inclusive workforce, or a concerned citizen wanting to support ethical practices — Rise Inc. offers a clear, compassionate, and proven path forward.

Their story reminds us that the most effective customer support isn’t delivered by the cheapest or fastest system — it’s delivered by people who understand what it means to be unheard, unseen, or undervalued. And then, through patience, training, and unwavering belief, they make sure no one ever has to feel that way again.

If you need help — whether today or tomorrow — remember: Rise Inc. is here. Call 1-800-RISE-INC. Visit their website. Walk through their doors. And know this: you are not alone. You are seen. You are valued. And you belong.