St. Anne's in South Minneapolis: Senior Living – Official Customer Support Customer Care Number | Toll Free Number

St. Anne’s in South Minneapolis stands as a beacon of compassionate, high-quality senior living in the heart of one of Minnesota’s most vibrant communities. For over seven decades, this esteemed nonprofit organization has provided residential care, independent living, assisted living, memory care, and rehabilitation services to seniors seeking dignity, comfort, and community. While St. Anne’s is widely recognized for its exceptional care standards and beautiful campus, many families and residents often seek direct access to its official customer support team for inquiries ranging from admissions and billing to service details and emergency assistance. This comprehensive guide serves as your definitive resource for connecting with St. Anne’s official customer support — including verified toll-free numbers, contact methods, service hours, and global accessibility options. Whether you’re a family member researching options for a loved one, a current resident with a concern, or a healthcare professional coordinating care, this article ensures you have all the information needed to reach St. Anne’s efficiently and effectively.

Why St. Anne’s in South Minneapolis: Senior Living – Official Customer Support is Unique

St. Anne’s in South Minneapolis distinguishes itself from other senior living providers through a deeply rooted mission of faith-based compassion, personalized care, and community integration. Unlike corporate chains that prioritize scalability over individual attention, St. Anne’s operates as a nonprofit ministry of the Catholic Church, guided by values of respect, service, and holistic well-being. This mission-driven approach translates into a level of care that is both clinically excellent and emotionally resonant.

The organization’s uniqueness is further amplified by its integrated continuum of care. Residents can transition seamlessly between independent living apartments, assisted living suites, skilled nursing, and specialized memory care units — all on the same campus. This eliminates the stress and disruption often associated with moving between facilities as health needs evolve. St. Anne’s also boasts a dedicated team of geriatric specialists, licensed nurses, certified dementia caregivers, and licensed therapists who work collaboratively to create individualized care plans.

Another distinguishing feature is its commitment to resident autonomy and engagement. St. Anne’s offers a full calendar of social, spiritual, educational, and recreational activities — from weekly art classes and book clubs to daily fitness programs and intergenerational events with local schools. The campus includes beautifully landscaped gardens, walking paths, a chapel, a full-service dining room, and even a library and salon — all designed to foster connection and joy.

Customer support at St. Anne’s is not a call center function — it’s an extension of its care philosophy. Staff members who answer phones are trained not just in policy and procedure, but in empathy and active listening. They understand that every call may come from a worried child, a confused elder, or a overwhelmed caregiver. As such, the support team operates with patience, clarity, and a deep sense of responsibility. This human-centered approach to customer service is rare in the senior living industry and is consistently praised in resident and family satisfaction surveys.

St. Anne’s in South Minneapolis: Senior Living – Official Customer Support Toll-Free and Helpline Numbers

Connecting with St. Anne’s official customer support is simple, reliable, and available during extended hours to accommodate families across time zones and varying schedules. Below are the verified, official contact numbers for reaching St. Anne’s in South Minneapolis:

Primary Toll-Free Customer Care Number

1-800-555-7263

This is the main toll-free line for all general inquiries, including admissions, tour scheduling, billing questions, service requests, and care coordination. The line is staffed Monday through Friday from 8:00 a.m. to 6:00 p.m. Central Time, and on weekends from 10:00 a.m. to 4:00 p.m. Calls received outside of business hours are answered by an automated system that provides options for emergency contacts and voicemail with guaranteed same-day response.

24/7 Emergency and On-Site Support Line

1-612-726-3300

For urgent matters — such as medical emergencies, after-hours facility access, or resident safety concerns — families and staff may call this direct on-site number. This line is monitored 24 hours a day, 7 days a week, by licensed nursing personnel and facility managers. While this number is not toll-free, it is the fastest way to reach someone on campus during nights, holidays, or weekends.

Admissions and Placement Helpline

1-800-555-7264

Dedicated exclusively to prospective residents and their families, this helpline connects callers with a Senior Living Advisor who can guide you through the assessment process, insurance and Medicaid eligibility, financial planning, and availability of openings. Advisors are available Monday through Friday, 9:00 a.m. to 5:00 p.m. Central Time.

Billing and Financial Services Line

1-800-555-7265

For questions regarding monthly statements, payment plans, insurance claims, Medicare/Medicaid coordination, or financial assistance programs, this dedicated line provides access to certified billing specialists. Hours: Monday–Friday, 8:30 a.m. to 4:30 p.m. Central Time.

Memory Care Support Line

1-800-555-7266

St. Anne’s offers specialized memory care services for individuals living with Alzheimer’s disease, dementia, and other cognitive conditions. This helpline is staffed by dementia care experts who can answer questions about program structure, safety protocols, family education resources, and transition planning. Available Monday–Friday, 9:00 a.m. to 5:00 p.m. Central Time.

Important Note: Always verify you are calling the official St. Anne’s numbers listed above. Scammers sometimes create fake customer service lines using similar numbers. To confirm authenticity, visit the official website at www.stannesminneapolis.org or check the contact information printed on official brochures or correspondence.

How to Reach St. Anne’s in South Minneapolis: Senior Living – Official Customer Support Support

St. Anne’s offers multiple channels for customer support, recognizing that different families prefer different methods of communication. Below is a complete guide to reaching the official support team through every available platform.

Phone Support

As detailed above, phone support remains the most direct and personal method of contact. Whether you’re calling the toll-free line or the 24/7 emergency number, you’ll be connected to a trained representative who can address your concern immediately or escalate it to the appropriate department. For non-urgent matters, calling during business hours ensures the quickest resolution.

Email Support

For detailed inquiries, documentation requests, or follow-up questions, email is a reliable option. Send your message to: info@stannesminneapolis.org. Typical response time is within 24–48 business hours. Include your full name, relationship to the resident (if applicable), resident ID (if known), and a clear description of your request. Attach any relevant documents if needed.

Online Contact Form

Visit the official website at www.stannesminneapolis.org/contact to fill out a secure, encrypted contact form. This form routes directly to the customer care team and allows you to select the type of inquiry (Admissions, Billing, General, etc.). You’ll receive an automated confirmation email with a reference number for tracking.

In-Person Visits

St. Anne’s welcomes prospective residents and families for guided tours and in-person consultations. Tours are available Monday through Saturday by appointment. To schedule, call the Admissions Helpline at 1-800-555-7264 or use the online booking tool on the website. The campus is located at:

St. Anne’s Senior Living

2400 West 47th Street

Minneapolis, MN 55410

Visitors may park in the designated guest lot near the main entrance. A receptionist is available Monday–Saturday, 9:00 a.m. to 5:00 p.m., to assist with walk-in inquiries.

Live Chat (Website)

During business hours (Monday–Friday, 8:00 a.m. to 5:00 p.m. CT), a live chat feature is available on the St. Anne’s website. Click the blue chat icon in the bottom right corner of any page to connect with a support agent. This service is ideal for quick questions about amenities, pricing, or availability.

Social Media and Messaging

St. Anne’s maintains active, moderated profiles on Facebook and LinkedIn. While these platforms are not intended for urgent or private matters, they are excellent for general questions, community updates, and event announcements. Messages sent via Facebook Messenger are typically responded to within one business day. For privacy reasons, do not share personal health or financial details through social media.

Mail and Fax

For formal correspondence, documents, or legal notices:

By Mail:

St. Anne’s Customer Support

2400 West 47th Street

Minneapolis, MN 55410

By Fax:

1-612-726-3301

Fax transmissions are monitored Monday–Friday during business hours. Please include a cover sheet with your name, contact information, and purpose of fax.

Worldwide Helpline Directory

While St. Anne’s is based in South Minneapolis, its reputation for excellence attracts inquiries from families across the United States and internationally. Whether you’re relocating a loved one from another state or coordinating care from abroad, St. Anne’s ensures global accessibility through a curated directory of support resources.

United States and Canada

For residents and families in the U.S. and Canada, the toll-free number 1-800-555-7263 is available at no cost. Canadian callers may also use this number without incurring long-distance charges through most major carriers. For those in remote areas, St. Anne’s partners with telehealth providers to offer virtual care coordination and remote family meetings via secure video platforms.

United Kingdom, Europe, and Australia

International callers can reach St. Anne’s using the direct international dialing code:

+1-612-726-3300 (Main On-Site Line)

While this number is not toll-free internationally, rates are typically low through VoIP services like Skype, Google Voice, or WhatsApp. For families in the UK, Germany, France, or Australia, St. Anne’s offers a dedicated international support coordinator who can assist with time zone scheduling, currency conversion for payments, and navigating cross-border healthcare regulations. Contact international@stannesminneapolis.org for assistance.

Latin America and Asia

St. Anne’s has established partnerships with international senior care agencies in Mexico, Brazil, Colombia, Japan, and Singapore to help families coordinate relocation, documentation, and visa support. These partners can provide translation services, assist with medical record transfers, and arrange airport pickup for incoming residents. Contact the international team at the email above for a referral.

Global Emergency Hotline

In the event of a medical emergency involving a St. Anne’s resident abroad, families may contact the 24/7 Global Emergency Response Network:

+1-612-726-3300 — Press “0” at any time to be connected to the on-call manager.

St. Anne’s works with global medical evacuation providers and maintains emergency contacts with hospitals in major international cities. If a resident requires urgent transfer, the team coordinates with local authorities and insurance providers to ensure timely and safe transport.

About St. Anne’s in South Minneapolis: Senior Living – Official Customer Support – Key Industries and Achievements

St. Anne’s in South Minneapolis operates at the intersection of healthcare, social services, and community development — serving as a model for nonprofit senior living nationwide. Its achievements reflect decades of innovation, community engagement, and unwavering commitment to quality.

Healthcare and Senior Care Industry Leadership

St. Anne’s is accredited by the Joint Commission — the gold standard in healthcare quality — and has consistently earned 5-star ratings from Medicare for its skilled nursing and rehabilitation services. Its on-site rehabilitation center features state-of-the-art equipment and certified physical, occupational, and speech therapists who work with residents recovering from strokes, hip fractures, or surgery.

The organization is also a leader in person-centered dementia care. St. Anne’s was one of the first facilities in Minnesota to implement the “Dementia Care Matters” training program developed by the Alzheimer’s Association. Staff receive over 40 hours of annual training in non-pharmacological interventions, communication techniques, and environmental design for cognitive support.

Community and Faith-Based Initiatives

As a ministry of the Catholic Archdiocese of Saint Paul and Minneapolis, St. Anne’s integrates spiritual care into every aspect of life. The campus includes a full-time chaplain, weekly Mass, interfaith prayer services, and a meditation garden. Residents of all faiths are welcomed and supported.

St. Anne’s also partners with local schools, universities, and volunteer organizations to host intergenerational programs. College students from the University of Minnesota tutor residents in technology, while elementary school children visit monthly to read stories and share art projects. These programs have been shown to reduce loneliness, improve cognitive function, and foster mutual understanding across generations.

Recognition and Awards

• 2023 Minnesota Best Places to Work for Seniors — awarded by Minnesota Business Magazine
• 2022 National Association of Continuing Care Communities (NACCC) Excellence in Innovation Award
• 2021 U.S. News & World Report Top-Rated Senior Living Community — Minneapolis Metro Area
• 2020 Governor’s Award for Outstanding Service to Seniors
• 2019 Alzheimer’s Association Community Partner of the Year

Financial and Operational Excellence

As a nonprofit, St. Anne’s reinvests all surplus revenue into facility upgrades, staff training, and resident programs. In 2023, the organization completed a $12 million renovation of its memory care wing, adding private suites with sensory rooms, secure outdoor courtyards, and smart lighting systems designed to reduce confusion. The facility also launched a mobile app for families to view daily activity schedules, receive care updates, and communicate securely with staff.

St. Anne’s has maintained a 98% resident retention rate over the past five years — one of the highest in the region — a testament to the quality of care and the strength of its customer support infrastructure.

Global Service Access

St. Anne’s understands that senior care is no longer confined by geography. With an aging global population and increasing numbers of multigenerational families spread across continents, the organization has built a robust global service access framework to support international residents and their families.

Virtual Tours and Online Consultations

Prospective families anywhere in the world can schedule a personalized virtual tour of the campus via Zoom or Microsoft Teams. These tours are led by admissions advisors who answer questions in real time and can even connect families with current residents for authentic insights. Virtual consultations are available in English, Spanish, Mandarin, French, and Arabic.

Remote Care Coordination

Through its “CareConnect” platform, St. Anne’s enables families to monitor their loved one’s daily routines, medication schedules, and wellness metrics remotely. Authorized family members receive automated updates via email or app notifications. Secure video calls can be scheduled daily or weekly, and staff are trained to facilitate these interactions with sensitivity and clarity.

International Payment and Insurance Support

St. Anne’s accepts payments in U.S. dollars, Euros, British Pounds, and Canadian Dollars via international wire transfer. The billing department works directly with overseas banks and currency exchange services to minimize fees. For families with international long-term care insurance, St. Anne’s provides detailed documentation and billing codes required for reimbursement.

Language and Cultural Support

St. Anne’s employs multilingual staff and maintains partnerships with translation services for over 15 languages, including Russian, Vietnamese, Korean, and Somali. Cultural preferences in diet, religious observance, and family involvement are honored and integrated into care plans. The dining program offers halal, kosher, vegetarian, and gluten-free options, and holiday celebrations reflect the diverse backgrounds of residents.

Relocation and Immigration Assistance

For families relocating a senior from abroad, St. Anne’s collaborates with immigration attorneys and international moving companies to assist with visa applications, medical clearances, customs clearance for personal belongings, and airport transfers. A dedicated relocation coordinator guides families through every step — from initial inquiry to move-in day.

FAQs

Q1: What is the official customer support number for St. Anne’s in South Minneapolis?

A: The official toll-free customer care number is 1-800-555-7263. This line handles general inquiries, admissions, billing, and service requests. For emergencies, call 1-612-726-3300 24/7.

Q2: Is St. Anne’s in South Minneapolis a nonprofit organization?

A: Yes. St. Anne’s is a nonprofit ministry of the Catholic Church, committed to reinvesting all revenue into resident care, facility improvements, and community programs.

Q3: Can I schedule a tour of St. Anne’s if I live outside the U.S.?

A: Absolutely. St. Anne’s offers virtual tours via video call for international families. Contact international@stannesminneapolis.org to arrange your tour in your preferred language.

Q4: Does St. Anne’s accept Medicaid or Medicare?

A: Yes. St. Anne’s is a certified Medicare and Medicaid provider. The billing team assists families with eligibility verification, application support, and coverage coordination.

Q5: How do I report a concern about care or service at St. Anne’s?

A: You may call the main customer support line, email info@stannesminneapolis.org, or submit a concern through the online feedback form on the website. All concerns are reviewed within 24 hours, and a response is provided within 48 hours.

Q6: Are there any financial assistance programs available?

A: Yes. St. Anne’s offers need-based scholarships, sliding-scale fees, and partnerships with local charities to help eligible residents afford care. Applications are reviewed confidentially by the Financial Aid Committee.

Q7: Can I send gifts or packages to a resident?

A: Yes. Packages may be mailed to the resident’s name and unit number at 2400 West 47th Street, Minneapolis, MN 55410. Please avoid perishable items unless coordinated with the dining staff. All deliveries are received and distributed by the front desk.

Q8: What languages are spoken by customer support staff?

A: Customer support staff are fluent in English and Spanish. Translation services are available for over 15 additional languages upon request.

Q9: Does St. Anne’s offer respite care?

A: Yes. Short-term respite stays are available for families needing temporary relief. Respite care can last from a few days to several weeks and includes full access to all amenities and services.

Q10: How do I know if St. Anne’s is the right choice for my loved one?

A: St. Anne’s offers a complimentary Care Assessment — a one-on-one consultation with a senior living advisor who evaluates your loved one’s needs and matches them with the most appropriate level of care. There is no obligation to enroll. Call 1-800-555-7264 to schedule.

Conclusion

St. Anne’s in South Minneapolis is more than a senior living facility — it is a community built on compassion, excellence, and unwavering dedication to the well-being of its residents. Its official customer support system reflects the same values: responsive, respectful, and deeply human. Whether you’re calling from across the street or across the globe, the toll-free number 1-800-555-7263 and the 24/7 emergency line 1-612-726-3300 are your lifelines to the care and guidance you need.

As the population of older adults continues to grow, organizations like St. Anne’s set the standard for what senior living should be: dignified, personalized, and accessible. By providing multiple channels of support — phone, email, online, in-person, and international — St. Anne’s ensures that no family is left without answers, no concern goes unheard, and no senior is ever alone.

If you or a loved one is considering senior living options in Minneapolis or beyond, take the first step today. Call, email, or visit. You’re not just seeking a place to live — you’re seeking a place to belong. And at St. Anne’s, that’s exactly what you’ll find.