Target Corporation in South Minneapolis: Retail Innovation Hub – Official Customer Support Customer Care Number | Toll Free Number

Target Corporation, one of America’s most recognizable retail giants, has long been synonymous with affordable luxury, innovative shopping experiences, and community-centric values. At the heart of its operational excellence lies its South Minneapolis headquarters — a sprawling campus that serves not only as the corporate nerve center but also as a global Retail Innovation Hub. This facility is where cutting-edge retail technology, supply chain optimization, customer experience design, and digital transformation converge to shape the future of shopping. Beyond its role as a corporate epicenter, Target’s South Minneapolis campus is home to its official customer support operations, delivering seamless service to millions of customers across the United States and beyond. This article explores the significance of Target Corporation’s South Minneapolis Retail Innovation Hub, provides official customer support contact details, explains how to reach support teams, and highlights the company’s global impact and achievements in retail innovation.

Why Target Corporation in South Minneapolis: Retail Innovation Hub – Official Customer Support is Unique

What sets Target Corporation’s South Minneapolis Retail Innovation Hub apart from other corporate campuses is its deliberate fusion of retail operations, technological R&D, and customer service under one unified roof. Unlike traditional retail headquarters that outsource customer support to third-party call centers, Target maintains full control over its customer experience by housing its official customer care teams within its innovation campus. This integration allows for real-time feedback loops between frontline support agents and product developers, enabling rapid iteration of services, returns policies, app functionality, and in-store experiences.

The South Minneapolis campus spans over 2 million square feet and includes state-of-the-art labs where teams prototype new checkout systems, AI-driven inventory tools, and augmented reality shopping apps. Customer support specialists are not merely call center agents — they are trained as “experience designers,” equipped with deep product knowledge and empowered to escalate issues directly to engineering and merchandising teams. This model ensures that customer complaints become catalysts for innovation. For instance, feedback from support calls about difficulty navigating the Target app led to the development of a voice-assisted search feature now used by over 15 million customers.

Additionally, Target’s commitment to ethical labor practices and employee well-being distinguishes its support operations. The company invests heavily in training, mental health resources, and career advancement programs for its customer service teams — resulting in industry-leading retention rates and customer satisfaction scores. In 2023, Target’s customer support team was ranked

1 in the retail sector by J.D. Power for first-call resolution and overall satisfaction.

The physical design of the campus also reflects its unique philosophy. Open workspaces, natural lighting, meditation rooms, and on-site wellness centers create an environment where employees thrive — directly translating into more empathetic and effective customer interactions. This human-centered approach to corporate infrastructure makes Target’s South Minneapolis hub not just a workplace, but a living laboratory of retail excellence.

Target Corporation in South Minneapolis: Retail Innovation Hub – Official Customer Support Toll-Free and Helpline Numbers

For customers seeking assistance with orders, returns, account issues, app troubleshooting, or in-store inquiries, Target provides multiple official customer support channels — all managed from its South Minneapolis Retail Innovation Hub. To ensure accessibility and convenience, Target offers toll-free numbers that are available 24/7, 365 days a year.

Below are the official, verified customer support contact numbers for Target Corporation:

Target Customer Service Toll-Free Number (United States & Canada)

1-800-440-0680

This is the primary toll-free line for all general customer service inquiries, including:

• Order status and tracking
• Online purchase issues
• Target Circle rewards program questions
• App login and functionality problems
• Return and refund processing
• Gift card balance and activation

Target Credit Card Customer Service (issued by TD Bank)

1-800-659-2755

This number is dedicated exclusively to customers using the Target REDcard (debit or credit). Issues such as billing disputes, payment processing, card replacement, and credit limit adjustments are handled by specialized agents trained in financial services compliance.

Target Technical Support (App & Website)

1-800-555-2273

For technical difficulties with the Target mobile app, website login errors, payment gateway failures, or barcode scanning issues, customers can reach this dedicated technical support line. Agents here work directly with Target’s engineering teams based in South Minneapolis to resolve bugs and system outages in real time.

Target Accessibility Support Line

1-833-448-7228

Target is committed to accessibility for all customers. This helpline provides assistance for visually impaired, hearing impaired, or mobility-challenged customers needing help navigating the website, placing orders via phone, or arranging in-store accommodations. All calls are answered by trained accessibility specialists who can coordinate with store managers for personalized service.

Target Corporate Headquarters (South Minneapolis)

6000 Target Parkway North, Minneapolis, MN 55418

While not a customer service line, this is the official address of the Retail Innovation Hub. For media inquiries, investor relations, or partnership proposals, visit Target’s corporate website for dedicated contact forms.

Important Note: Always verify that you are calling the official numbers listed above. Target will never ask for your full credit card number, Social Security number, or password over the phone. If you receive an unsolicited call claiming to be from Target, hang up and call the official number directly.

How to Reach Target Corporation in South Minneapolis: Retail Innovation Hub – Official Customer Support Support

Target understands that not every customer prefers phone support. To accommodate diverse communication preferences, the company offers multiple ways to connect with its official customer support team — all routed through its South Minneapolis hub for consistency and quality control.

1. Phone Support (24/7)

As listed above, customers can call any of the toll-free numbers depending on their issue. Average wait times are under 3 minutes during peak hours, thanks to AI-powered call routing that directs callers to the most appropriate agent based on their issue type. For urgent matters, selecting “Priority Support” during the automated menu can expedite your connection to a supervisor.

2. Live Chat on Target.com and the Target App

Available daily from 7:00 AM to 11:00 PM Central Time, Target’s live chat feature connects customers directly to support agents via a secure, encrypted chat window. The chatbot, named “Target Assist,” uses natural language processing to handle basic queries like order status or return policy. If the bot cannot resolve the issue, it instantly transfers the conversation to a human agent — all without the customer needing to repeat information.

3. Email Support

For non-urgent matters, customers can email support@target.com. Responses are guaranteed within 24–48 hours. Email inquiries are tracked through a CRM system linked directly to the South Minneapolis support center, ensuring every message is logged, assigned, and resolved with accountability.

4. Social Media Support

Target monitors its official social media channels — including X (formerly Twitter), Facebook, and Instagram — for customer inquiries. Customers can DM or tag @Target for assistance. While not a formal support channel, Target’s social media team has direct access to the same CRM system as phone and chat agents and can initiate support tickets on behalf of customers. Responses are typically provided within 1–4 hours during business hours.

5. In-Store Support

Every Target store has a dedicated “Guest Services” desk staffed by trained associates who can assist with returns, exchanges, gift card issues, and online order pickup. These associates have real-time access to the same backend systems as the South Minneapolis support team, allowing them to resolve issues on-site without escalation. For complex problems, store staff can initiate a video conference with a specialist at the Innovation Hub.

6. Target’s Self-Service Portal

Target.com/myaccount offers a comprehensive self-service portal where customers can track orders, initiate returns, update payment methods, manage Target Circle rewards, and view purchase history. The portal includes an AI-powered help center with video tutorials, step-by-step guides, and searchable FAQs — all curated by the customer experience team in Minneapolis.

7. Accessibility Options

Target supports multiple accessibility features for customers with disabilities:

• TTY/TDD service available via phone at 1-833-448-7228
• Video relay services (VRS) supported for sign language users
• Screen reader compatibility on Target.com and the app
• Large-print and braille documentation available upon request

By offering this multi-channel support ecosystem, Target ensures that every customer — regardless of age, ability, or preferred communication method — can access the same high-quality service rooted in its South Minneapolis Innovation Hub.

Worldwide Helpline Directory

While Target Corporation primarily serves customers in the United States and Canada, its growing international digital presence means customers from around the world may seek assistance with online orders, international shipping, or app usage. Target does not operate physical stores outside North America, but its e-commerce platform accepts international orders from over 100 countries.

For customers outside the U.S. and Canada, Target provides the following international support options:

United Kingdom & European Union

Customers in the UK and EU can reach Target’s international support team via email: international.support@target.com

Response time: 48–72 hours

Note: Target does not offer phone support for EU/UK customers. All inquiries must be submitted via email or live chat on Target.com.

Australia & New Zealand

Customers in Australia and New Zealand can use the same U.S. toll-free number: 1-800-440-0680

International calling rates apply. Alternatively, email: international.support@target.com

Japan & South Korea

Target supports Japanese and Korean language assistance via email. Send inquiries to: japan.support@target.com or korea.support@target.com

Response time: 24–48 hours (business days)

India & Southeast Asia

Target accepts orders from India, Singapore, Malaysia, Thailand, and the Philippines. Support is available via email: asia.support@target.com

Target does not offer phone support in these regions. For urgent matters, customers may use live chat on Target.com with English-language support agents.

Latin America

Target ships to Mexico, Brazil, Chile, Colombia, and Argentina. Spanish and Portuguese support is available via email:

• Spanish: latino.support@target.com
• Portuguese: brasil.support@target.com

Global Technical & App Support

Customers worldwide experiencing issues with the Target app or website can contact technical support at: tech.global@target.com

This team, based in South Minneapolis, handles cross-border digital issues including currency display errors, language localization bugs, and payment processor failures.

Important: Target does not have call centers or physical offices outside North America. All international support is handled remotely by U.S.-based teams using secure, encrypted platforms. Customers should avoid third-party websites or local “Target support” numbers — these are scams.

About Target Corporation in South Minneapolis: Retail Innovation Hub – Key industries and achievements

Target Corporation’s South Minneapolis Retail Innovation Hub is not just a corporate office — it is a powerhouse of retail innovation that influences global industry standards. The hub operates across multiple verticals, each contributing to Target’s reputation as a leader in modern retail.

Key Industries and Operational Areas

1. Retail Technology & Digital Innovation

The Digital Innovation Lab at the South Minneapolis campus is responsible for developing Target’s proprietary technologies, including:

• Target Circle: A loyalty program with over 100 million members, integrating personalized discounts, cashback, and exclusive deals.
• Drive Up & Order Pickup: A contactless pickup system that processes over 1 million weekly orders with 99.2% accuracy.
• AI-Powered Inventory Management: Uses machine learning to predict demand down to the store level, reducing out-of-stocks by 37% since 2021.
• Target Pay: A mobile wallet integration that allows customers to pay using their smartphones, linked to Target Circle and REDcard.

2. Supply Chain & Logistics

Target’s logistics division, headquartered in Minneapolis, manages one of the most efficient distribution networks in retail. The company operates 35 distribution centers across North America, all coordinated from Minneapolis. Innovations include:

• Autonomous warehouse robots that reduce fulfillment time by 40%
• Dynamic routing algorithms that cut delivery emissions by 22%
• Real-time inventory synchronization between 1,900+ stores and online channels

3. Sustainable Retail & ESG Initiatives

Target has committed to achieving net-zero emissions by 2040. The Innovation Hub leads initiatives such as:

• Eliminating single-use plastics in private-label packaging by 2025
• Installing solar panels on 70% of store rooftops
• Partnering with suppliers to reduce carbon footprint across 85% of product lines

4. Inclusive Design & Accessibility

Target’s Accessibility & Inclusion team, based in Minneapolis, has pioneered retail standards for accessibility. Their work includes:

• Developing the first retail app with full screen reader and voice navigation compliance (WCAG 2.2 AA certified)
• Training over 150,000 employees in disability awareness
• Partnering with the National Federation of the Blind to co-design tactile product labels

5. Data Analytics & Customer Insights

The Data Science team in South Minneapolis analyzes over 20 billion data points annually from customer transactions, app usage, and social media. This enables hyper-personalized marketing, dynamic pricing, and predictive customer service — all while maintaining strict privacy compliance under GDPR and CCPA.

Major Achievements (2020–2024)

• 2021: Named

  1 Retailer in Customer Satisfaction by the American Customer Satisfaction Index (ACSI)

• 2022: Launched “Target Circle 360” — a unified rewards, payment, and shopping experience
• 2023: Achieved 98.5% on-time delivery rate for online orders
• 2023: Recognized by Fast Company as one of the “World’s Most Innovative Companies” for Retail
• 2024: Rolled out AI-powered “Style Match” feature in the app, using image recognition to recommend outfits based on customer photos
• 2024: Reduced customer service resolution time by 52% through AI-assisted agent tools

These achievements are not accidental — they are the direct result of Target’s commitment to embedding innovation into every customer touchpoint, with the South Minneapolis campus serving as the engine of change.

Global Service Access

Target’s commitment to service extends beyond borders. While its physical footprint is limited to the United States and Canada, its digital services are accessible globally, powered by cloud infrastructure and support teams based in Minneapolis.

Customers worldwide can access Target’s services through:

1. Target.com — Global Online Store

Target.com accepts international credit cards and ships to over 100 countries. All orders are processed through U.S.-based fulfillment centers, with customs and duties calculated at checkout. Customers receive real-time tracking and support via email or live chat — all managed from the South Minneapolis hub.

2. Target App — Available Worldwide

The Target app is downloadable on iOS and Android globally. While certain features like Target Circle rewards and REDcard integration are U.S.-only, the app’s core functions — product search, price comparison, and store locator — work internationally. Language settings can be changed to Spanish, French, or Portuguese for non-English speakers.

3. Multilingual Support Infrastructure

Target’s customer support system uses AI-powered translation tools to handle inquiries in over 20 languages. When a customer emails or chats in Spanish, French, Mandarin, or Arabic, the system automatically routes the message to a bilingual agent or uses real-time translation software to ensure accurate communication.

4. Cross-Border Returns & Refunds

Target offers a simplified return process for international customers. Items purchased online can be returned via local courier partners in many countries, with prepaid return labels provided via email. Refunds are processed in the original currency and credited within 7–10 business days.

5. Global Customer Feedback Loop

Target actively solicits feedback from international customers through in-app surveys and email campaigns. Insights from customers in Europe, Asia, and Latin America directly influence product selection, app design, and marketing strategies — proving that the South Minneapolis hub truly operates as a global innovation center, not just a national one.

FAQs

Q1: Is the Target Customer Support number 1-800-440-0680 legitimate?

A: Yes, 1-800-440-0680 is the official toll-free customer service number for Target Corporation, operated from its South Minneapolis Retail Innovation Hub. Always verify the number on Target’s official website (target.com) before calling.

Q2: Can I visit the Target Innovation Hub in South Minneapolis?

A: The Target Innovation Hub is a secure corporate campus and is not open to the public for tours. However, Target occasionally hosts community events and job fairs at its Minneapolis locations. Check target.com/careers for upcoming opportunities.

Q3: Why does Target have multiple customer service numbers?

A: Target uses separate numbers to streamline support. The main line (1-800-440-0680) handles general inquiries, while specialized lines like 1-800-659-2755 (REDcard) and 1-800-555-2273 (tech support) ensure customers reach agents with the right expertise faster.

Q4: Does Target offer support in languages other than English?

A: Yes. Target provides multilingual support via email, live chat, and automated translation tools. Spanish, French, Portuguese, and Mandarin are the most commonly supported languages. For phone support, English is the primary language, but translation services are available upon request.

Q5: How do I report a scam call pretending to be from Target?

A: If you receive a suspicious call, hang up immediately. Report it to Target’s fraud team at fraud@target.com or call 1-800-440-0680 and ask for the Security Department. You can also report to the FTC at ReportFraud.ftc.gov.

Q6: How long does it take to get a response from Target’s email support?

A: Target guarantees a response within 24–48 hours for all email inquiries. For urgent issues, customers are advised to use phone or live chat for faster resolution.

Q7: Does Target offer 24/7 customer support?

A: Yes, Target’s phone and live chat support are available 24 hours a day, 7 days a week, 365 days a year, managed by teams rotating shifts at the South Minneapolis hub.

Q8: Can I get a refund without a receipt?

A: Yes. Target’s return policy allows refunds or exchanges without a receipt for most items, provided you have a Target Circle account or can show a digital purchase record. Store associates can access your purchase history using your phone number or email.

Q9: What is Target’s return policy for online orders?

A: Target offers free returns within 90 days of purchase for most items, whether bought online or in-store. Items must be in new, unused condition. Some categories (like electronics, beauty, and final sale items) have specific restrictions — check target.com/returns for details.

Q10: How does Target ensure customer data privacy?

A: Target adheres to strict data protection standards under GDPR, CCPA, and other global regulations. All customer data is encrypted, and employees undergo annual privacy training. Target does not sell customer data to third parties.

Conclusion

Target Corporation’s South Minneapolis Retail Innovation Hub is far more than a corporate headquarters — it is the beating heart of a retail revolution. By integrating customer support, technological innovation, supply chain logistics, and sustainability initiatives under one roof, Target has created a model that other retailers aspire to emulate. The official customer support numbers listed in this guide are not just contact points; they are lifelines connecting millions of customers to a company that listens, adapts, and innovates in real time.

Whether you’re calling from Minnesota, Mexico, or Malaysia, your feedback reaches the same dedicated teams in Minneapolis who are empowered to turn complaints into breakthroughs. From AI-driven apps to inclusive design, from 24/7 helplines to global e-commerce access, Target continues to redefine what retail excellence means in the 21st century.

As you navigate your next Target experience — whether shopping online, visiting a store, or reaching out for support — remember that behind every interaction is a team in South Minneapolis working tirelessly to make your experience better. And now, with the official contact details and insights provided here, you’re equipped to connect with them directly, confidently, and effectively.

Target isn’t just a store. It’s a movement — and its innovation hub in Minneapolis is leading the way.