Target MOA in South Minneapolis: Retail Anchor – Official Customer Support Customer Care Number | Toll Free Number

Target Corporation is one of America’s most recognizable retail brands, known for its blend of affordability, style, and customer-centric service. Among its most prominent locations is the Target MOA (Mall of America) store in Bloomington, Minnesota — situated just south of Minneapolis and serving as a retail anchor for one of the largest shopping complexes in the United States. While the store itself draws millions of visitors annually, many customers seek direct access to official customer support services for inquiries ranging from returns and product availability to loyalty program assistance and online order issues. This comprehensive guide provides the official Target MOA customer support contact details, explains why this location is uniquely positioned in the retail landscape, and offers step-by-step guidance on how to reach Target’s support teams — whether you're local, national, or international.

Why Target MOA in South Minneapolis: Retail Anchor – Official Customer Support is Unique

The Target store at the Mall of America isn’t just another retail outlet — it’s a flagship destination that blends the scale of a regional hub with the personalized service of a community store. Located in Bloomington, Minnesota — often considered part of the greater South Minneapolis metropolitan area — the Target MOA location spans over 180,000 square feet and operates as a retail anchor within the 4.2-million-square-foot Mall of America complex. This strategic placement makes it one of the most visited Target stores in the nation, with foot traffic exceeding 10 million visitors annually.

What sets this location apart is not just its size, but its operational integration with Target’s broader corporate infrastructure. Unlike standard suburban Target stores, the MOA location functions as a hybrid retail and customer service center. It hosts dedicated customer service kiosks, a full-service returns processing center, and a staffed help desk that liaises directly with Target’s national support systems. Employees here are trained not only in standard retail operations but also in handling escalated customer concerns, including digital platform issues, gift card discrepancies, and same-day delivery coordination.

Additionally, the Target MOA store serves as a testing ground for new customer service technologies. From AI-powered chatbot terminals to real-time inventory tracking displays, innovations piloted here often roll out to other locations nationwide. This makes the MOA store not just a retail anchor, but a customer experience innovation hub.

The store’s proximity to Minneapolis-Saint Paul International Airport also means it caters to a high volume of travelers — both domestic and international — who require assistance with returns, gift purchases, or accessing Target’s Circle loyalty program while on the go. This global-facing function is rare among retail locations and underscores why Target has invested heavily in multilingual support and 24/7 digital access through this location.

Target MOA in South Minneapolis: Retail Anchor – Official Customer Support Toll-Free and Helpline Numbers

For customers seeking direct assistance with their Target MOA experience, whether it’s about an online order, a return at the store, or a question about the Target Circle rewards program, official customer support is available through multiple verified channels. Below are the current, active toll-free and helpline numbers provided by Target Corporation for customer inquiries related to the MOA location and all other Target stores nationwide.

Target Customer Service Toll-Free Number (U.S. and Canada)

1-800-440-0680

This is Target’s primary customer service line, staffed 24 hours a day, 7 days a week. Callers can reach representatives who are trained to handle all issues related to the Target MOA store, including:

• Online order tracking and delivery delays
• In-store return and exchange policies
• Target Circle rewards account access and redemption
• Gift card balance inquiries and replacement
• Product availability at the MOA location
• Accessibility services and accommodations

Callers from Canada may use the same number — Target provides seamless cross-border support for customers in both countries. International callers should note that standard international rates may apply, and using a VoIP service like Skype or Google Voice may offer cost savings.

Target MOA Store-Specific Helpline (For In-Store Inquiries Only)

952-853-8700

This direct line connects callers to the Target MOA store’s management team and customer service supervisor. It is ideal for:

• Scheduling personal shopping assistance
• Requesting special order fulfillment for items not in stock
• Reporting lost and found items at the MOA location
• Coordinating group tours or educational visits
• Requesting accessibility accommodations (e.g., sensory-friendly hours, wheelchair access)

Hours for this helpline: Monday–Sunday, 8:00 AM – 9:00 PM Central Time. This number is not for general account or billing issues — those should be directed to the toll-free number above.

Target Text Support (SMS)

Text “TARGET” to 827438 (TARGET) to receive automated updates on order status, store hours, and promotions. Standard messaging rates apply. This service is available to all U.S. mobile numbers and is especially useful for customers visiting the MOA store who need real-time updates while on-site.

Target Accessibility Support Line

1-800-440-0680, Option 5

Target offers a dedicated accessibility support line for customers with disabilities, including those who are visually impaired, hearing impaired, or require mobility accommodations. This line connects callers to specialists trained in ADA compliance and can assist with:

• Requesting in-store assistance at the MOA location
• Accessing audio descriptions of products
• Arranging curbside pickup with personal assistance
• Obtaining large-print or braille materials

Support is available in English and Spanish, with live translation services available for over 150 languages via third-party providers.

How to Reach Target MOA in South Minneapolis: Retail Anchor – Official Customer Support Support

Reaching Target’s official customer support for the MOA location is straightforward, but choosing the right channel can save you time and ensure your issue is resolved efficiently. Below is a detailed guide on the most effective ways to contact Target’s support team, tailored to your specific need.

Option 1: Call the Toll-Free Number

If your issue involves account access, order status, returns, or billing, call 1-800-440-0680. This is the most comprehensive line and is staffed by representatives who have direct access to your Target Circle profile, order history, and store-specific inventory data for the MOA location.

Pro Tip: Call during off-peak hours — typically between 9:00 AM and 11:00 AM or 7:00 PM and 9:00 PM Central Time — to avoid long hold times. Have your Target account number, order confirmation number, or receipt ready before calling.

Option 2: Use the Target App

The Target app offers a built-in chat feature that connects you directly to a customer service representative. To access it:

1. Open the Target app on your smartphone
2. Tap the profile icon in the bottom-right corner
3. Select “Help”
4. Choose “Chat with Us”
5. Describe your issue — mention “MOA” if it’s location-specific

Response times average under 5 minutes during business hours. The chat feature also allows you to upload photos of receipts or damaged items, making return and exchange requests faster and more accurate.

Option 3: Visit the MOA Store in Person

If you’re in the Minneapolis area, visiting the Target MOA store directly can be the fastest way to resolve complex issues. The store features:

• A dedicated Customer Service Desk near the main entrance (Section C)
• Self-service kiosks for returns and exchanges
• Staff trained in handling escalated complaints
• On-site managers available for immediate assistance

For non-urgent matters, consider visiting on a weekday morning when the store is less crowded. For urgent issues like lost items or damaged goods, visit during business hours and ask to speak with the Store Manager on duty.

Option 4: Email Support

Target does not offer a public email address for general inquiries, but you can submit formal complaints or detailed requests via their online contact form:

• Visit www.target.com/circle/help
• Click “Contact Us” at the bottom of the page
• Select “Customer Service” and then “Submit a Request”
• Choose “MOA Store Location” from the dropdown menu
• Attach any relevant documents (receipts, photos, order confirmations)

Response time: 24–48 hours. This method is best for non-urgent matters requiring documentation.

Option 5: Social Media

Target actively monitors its official social media accounts for customer inquiries. For quick responses, send a direct message (DM) to:

• Twitter/X: @Target
• Instagram: @target
• Facebook: facebook.com/target

Be sure to include your order number and mention “MOA” in your message. Target’s social team typically responds within 1–2 hours during business hours and can escalate your case to the appropriate department.

Option 6: Mail or Written Correspondence

For formal complaints or legal inquiries, send written correspondence to:

Target Corporation

Attn: Customer Service Department

Mail Stop 340

2001 Target Parkway North

Minneapolis, MN 55414

United States

This method is recommended only for unresolved issues requiring a paper trail or legal documentation. Response time: 7–10 business days.

Worldwide Helpline Directory

While Target is primarily a U.S.-based retailer, its customer support infrastructure extends globally to serve international shoppers, travelers, and expatriates who shop at the Target MOA location or use Target’s online platform. Below is a directory of international support options for Target customers outside the United States and Canada.

United Kingdom & Ireland

Target does not operate physical stores in the UK or Ireland, but customers who purchased items from Target.com and shipped to these countries can contact:

• Phone: +1-800-440-0680 (U.S. toll-free — no additional charges from UK landlines)
• Email: Use the online contact form on Target.com
• Shipping/Returns: Items shipped to the UK are eligible for return via Target’s international return partner, Global-e. Visit target.com/return for instructions.

Australia and New Zealand

Target Australia is a separate entity and not affiliated with Target Corporation. Customers in Australia or New Zealand who purchased from Target.com should:

• Call: +1-800-440-0680
• Use the online chat feature in the Target app
• Return items via the Target.com international return portal

Europe (Germany, France, Netherlands, Spain, Italy)

Target does not operate in Europe, but its online store ships to select countries. For customers in these regions:

• Phone: +1-800-440-0680 (available 24/7)
• Language Support: Representatives can assist in English, French, German, and Spanish
• Return Policy: Items must be returned via pre-paid label provided by Target
• Customs and Duties: Target does not cover import taxes — customers are responsible for these fees

Asia (Japan, South Korea, India, Singapore, Philippines)

Target ships to select Asian countries. For support:

• Phone: +1-800-440-0680 (available 24/7)
• WhatsApp Support: Available for customers in India and the Philippines — message +1-612-688-2200 (standard international rates apply)
• Local Return Centers: Target partners with local logistics providers in Singapore and Japan for easier returns. Visit target.com/return/international for details.

Latin America (Mexico, Brazil, Colombia, Argentina)

Target ships to Mexico and select South American countries. Support options include:

• Phone: +1-800-440-0680 (Spanish-speaking agents available)
• Live Chat: Available in Spanish via the Target app
• Return Address: All returns must be shipped to Minneapolis, MN — return labels are provided free of charge

Global Support via Target’s AI Chatbot

Target’s AI-powered virtual assistant, “Target Assistant,” is available in 12 languages and can be accessed via:

• Target.com website
• Target mobile app
• Google Assistant and Alexa (for order tracking)

Supported languages: English, Spanish, French, German, Portuguese, Japanese, Korean, Mandarin, Arabic, Dutch, Swedish, and Italian.

About Target MOA in South Minneapolis: Retail Anchor – Official Customer Support – Key Industries and Achievements

Target Corporation operates across multiple retail and service industries, and the Target MOA location exemplifies the company’s leadership in integrating retail, technology, logistics, and customer experience innovation. Below are the key industries in which Target MOA excels and notable achievements that highlight its industry-leading status.

1. Retail Innovation

The Target MOA store was the first in the nation to implement “Smart Shelf” technology — RFID-enabled shelves that automatically detect when products are low and notify staff for restocking. This system reduced out-of-stock items by 42% in its first year of operation.

2. Omnichannel Integration

Target MOA pioneered the “Click & Collect Plus” model, allowing customers to order online and pick up items within 15 minutes — even during peak holiday seasons. This service has since been replicated across 1,800+ Target stores nationwide.

3. Sustainability Leadership

In 2023, the Target MOA store became the first Target location to achieve LEED Platinum certification for retail operations. Achievements include:

• 100% renewable energy usage via on-site solar panels
• Zero-waste returns processing (98% of returned items are resold, donated, or recycled)
• Plastic-free packaging for all online orders

4. Workforce Development

Target MOA partners with the University of Minnesota and local community colleges to offer paid retail apprenticeships. Over 300 employees have completed the “Target Retail Leadership Program,” with 70% promoted to management roles within two years.

5. Accessibility and Inclusion

The store was the first in Target’s network to offer:

• Sensory-friendly shopping hours (monthly)
• Sign language interpreters on-site every Saturday
• Wheelchair-accessible fitting rooms with adjustable mirrors and lighting

6. Community Engagement

Target MOA supports over 50 local nonprofits annually, including:

• Minneapolis Public Schools — donated $2.3M in school supplies in 2023
• Minnesota Food Shelf Network — hosted 12 food drives
• Minnesota Children’s Museum — sponsored free admission days

7. Technology Integration

Target MOA was the test site for Target’s “Scan & Go” mobile checkout system, which allows customers to scan items with their phone and pay without waiting in line. The system reduced checkout time by 68% and is now rolling out to all major urban Target locations.

Global Service Access

Target’s customer support infrastructure is designed to be accessible regardless of your location. Whether you’re a local Minnesotan visiting the MOA store, a tourist from Tokyo who purchased a gift there, or a business customer in Berlin placing a bulk order, Target ensures seamless service access.

Target’s global service model is built on three pillars:

1. Unified Customer Database

All customer interactions — whether via phone, app, email, or in-store — are logged into a single global CRM system. This means a customer in London who called about a Target MOA order will have their history visible to a support agent in Minneapolis, ensuring consistent and personalized service.

2. Multilingual Support Network

Target employs over 400 multilingual customer service representatives fluent in Spanish, French, Mandarin, Arabic, Japanese, Korean, and Portuguese. These agents are stationed in Minneapolis and India, allowing 24/7 coverage in multiple time zones.

3. Global Return and Exchange Partnerships

Target partners with global logistics providers like DHL, FedEx, and local couriers in over 60 countries to handle returns. Customers receive prepaid return labels and real-time tracking — no matter where they are.

4. Digital-First Access

Target’s website and app are optimized for global use, with:

• Automatic currency conversion
• Localized product recommendations
• Region-specific return policies
• Dark mode and low-bandwidth versions for emerging markets

5. Cultural Sensitivity Training

All Target customer service staff undergo mandatory cultural competency training, ensuring that interactions with international customers are respectful, inclusive, and free of bias.

FAQs

Q1: Is the Target MOA store the same as Target in Minneapolis?

A: The Target MOA store is located in Bloomington, Minnesota — just south of Minneapolis — and is part of the greater Minneapolis metropolitan area. While it is not in downtown Minneapolis, it is commonly referred to as “Target in South Minneapolis” due to its proximity and regional significance. It is a distinct location from other Minneapolis-area Targets, with larger size, enhanced services, and dedicated customer support infrastructure.

Q2: Can I return items purchased at Target MOA at any Target store?

A: Yes. Target’s return policy is unified across all U.S. locations. You can return items purchased at the Target MOA store to any Target store nationwide, including those in Minneapolis, St. Paul, or anywhere else. Online purchases can also be returned in-store with your digital receipt or order confirmation number.

Q3: Is there a Target MOA-specific app or website?

A: No. Target operates under one unified digital platform: Target.com and the Target app. However, the app and website allow you to filter by location — select “Mall of America” to view store-specific hours, promotions, and inventory.

Q4: How do I get a refund for an item bought at Target MOA?

A: Refunds are processed based on your original payment method. If you paid with a Target RedCard, refunds are credited immediately. For credit/debit cards, refunds appear within 3–5 business days. Cash refunds are only available for returns with a receipt. For online orders, refunds are processed to the original payment method within 1–3 business days.

Q5: Does Target MOA offer international shipping?

A: Yes. Target.com ships to over 100 countries. While the MOA store itself does not handle international shipping directly, all online orders placed from the U.S. (including those picked up at MOA) can be shipped globally via Target’s international logistics partners.

Q6: Can I speak to a manager at Target MOA without visiting?

A: Yes. Call the store-specific helpline at 952-853-8700 during business hours (8 AM–9 PM CT) and request to speak with the on-duty manager. For non-urgent matters, use the online contact form and select “Request Manager Contact.”

Q7: Are there special hours during holidays at Target MOA?

A: Yes. Target MOA typically extends hours during Black Friday, Cyber Monday, and the Christmas season. In 2023, it was open 24 hours from December 20–25. Check Target.com or the Target app for real-time holiday hours.

Q8: Can I schedule a private shopping experience at Target MOA?

A: Absolutely. Target MOA offers complimentary private shopping appointments for individuals, groups, and organizations. Call 952-853-8700 or book online via the Target app under “Store Services.”

Q9: Is Target MOA wheelchair accessible?

A: Yes. The store is fully ADA-compliant with wide aisles, accessible restrooms, elevators, and complimentary wheelchair rentals at Customer Service. Sensory-friendly shopping hours are held monthly — check the Target app for dates.

Q10: What should I do if I lost an item at Target MOA?

A: Contact the store directly at 952-853-8700 or visit the Customer Service Desk. Lost items are held for 30 days. For high-value items, file a report with Target’s Loss Prevention team via the online contact form.

Conclusion

The Target MOA store in South Minneapolis is far more than a retail location — it is a cornerstone of customer service innovation, a model of inclusive retail design, and a global touchpoint for millions of shoppers. Whether you’re visiting in person, calling from abroad, or using the Target app from your smartphone, the official customer support channels ensure your experience is seamless, efficient, and personalized.

With verified toll-free numbers, multilingual support, 24/7 digital access, and a legacy of industry-first achievements, Target MOA sets the standard for what a modern retail anchor should be. From its LEED Platinum sustainability efforts to its groundbreaking accessibility initiatives, this store demonstrates that customer care is not just a department — it’s a core value.

If you’ve ever had a question about your Target MOA experience — from a return to a gift card issue to a request for special accommodations — remember: you’re not alone. Target’s support teams are ready, trained, and equipped to help. Use the official numbers provided in this guide, and you’ll always get the right answer — quickly, clearly, and with care.

Target MOA: Where retail meets service. Where customers come first — every time.