Toro Company in South Minneapolis: Outdoor Equipment Leader – Official Customer Support Customer Care Number | Toll Free Number

The Toro Company, headquartered in Bloomington, Minnesota — just minutes from South Minneapolis — stands as a global leader in innovative outdoor equipment designed for residential, commercial, and agricultural landscapes. With decades of engineering excellence, Toro has built a reputation for durability, performance, and customer-centric service. For residents and businesses in South Minneapolis and beyond, Toro’s presence is not just that of a manufacturer, but a trusted partner in maintaining beautiful, functional outdoor spaces. Whether you’re a homeowner with a sprawling lawn, a groundskeeper managing a golf course, or a municipal worker responsible for public parks, Toro provides the tools, technology, and support to get the job done right. This article serves as your comprehensive guide to Toro’s official customer support resources, including toll-free numbers, service access, global reach, and the unique advantages that set Toro apart in the outdoor equipment industry.

Why Toro Company in South Minneapolis: Outdoor Equipment Leader – Official Customer Support is Unique

Toro’s distinction in the outdoor equipment market stems from more than just product quality — it’s rooted in a deeply embedded culture of customer-first service, localized support, and innovation driven by real-world feedback. Unlike many global brands that outsource customer service to distant call centers, Toro maintains a strong operational and support presence in the Minneapolis-Saint Paul metro area, including South Minneapolis. This proximity allows Toro to offer faster response times, regional expertise, and hands-on technical assistance tailored to the unique climate, terrain, and landscaping needs of the Upper Midwest.

What truly sets Toro apart is its integrated support ecosystem. Customers in South Minneapolis can access not only phone-based customer care but also in-person service through authorized Toro dealerships, mobile repair units, and on-site training sessions. Toro’s “Service First” philosophy means that every support interaction — whether via phone, email, or in-person — is handled by technicians who have been trained on the exact models you own, often with access to proprietary diagnostic tools and real-time software updates.

Additionally, Toro invests heavily in digital support infrastructure. Their online portal, Toro.com/support, offers interactive troubleshooting guides, downloadable manuals, video tutorials, and live chat with certified specialists — all accessible 24/7. This hybrid model — combining local presence with digital scalability — ensures that whether you’re dealing with a snowblower malfunction in January or a zero-turn mower breakdown in July, you’re never left without options.

Another unique aspect is Toro’s commitment to sustainability and community engagement. The company actively partners with local organizations in South Minneapolis to promote green spaces, host free lawn care workshops, and offer recycling programs for old equipment. This community-driven approach fosters long-term brand loyalty and trust, making Toro more than a vendor — it’s a neighbor.

Toro Company in South Minneapolis: Outdoor Equipment Leader – Official Customer Support Toll-Free and Helpline Numbers

When you need immediate assistance with your Toro equipment, having the correct contact information is essential. Toro provides multiple toll-free customer support channels designed to connect you with certified representatives who can help with product inquiries, warranty claims, parts ordering, repair scheduling, and technical troubleshooting.

Official Toro Customer Support Toll-Free Number (United States & Canada):

1-800-558-6767

This number connects you directly to Toro’s national customer care center, staffed by trained specialists available Monday through Friday, 7:00 AM to 7:00 PM Central Time, and Saturday, 8:00 AM to 5:00 PM Central Time. Calls received outside these hours are routed to an automated system with options for urgent service requests, which are prioritized and returned within 24 hours.

For Technical Support and Product Registration:

1-800-558-6767 (same number — select option 2)

For Parts and Accessories Orders:

1-800-558-6767 (select option 3)

For Warranty Claims and Service Authorization:

1-800-558-6767 (select option 4)

For Commercial and Professional Equipment Support (Irrigation, Golf, Turf):

1-800-558-6767 (select option 5) — or visit Toro Professional for dedicated support lines.

For residents of South Minneapolis and surrounding areas, Toro also maintains a regional service hub at:

Toro Regional Service Center – Minneapolis Area

11250 107th Avenue South

Bloomington, MN 55438

Phone: 1-800-558-6767 (same toll-free number)

This facility serves as a central point for warranty repairs, parts distribution, and technician training for the Upper Midwest region. While walk-ins are accepted by appointment only, calling the toll-free number ensures your equipment is evaluated and scheduled for service efficiently.

For customers who prefer non-phone communication, Toro offers:

• Email support: customerservice@toro.com
• Live chat: Available on Toro.com/support during business hours
• Mobile app: “Toro Support” (iOS and Android) for instant diagnostics and service requests

It’s important to note that Toro does not use third-party call centers for its primary customer support. All calls to 1-800-558-6767 are handled by Toro employees based in Minnesota, ensuring consistent service quality and product knowledge. Avoid websites or ads listing alternative numbers — only the official toll-free number listed above is guaranteed to connect you with authorized Toro support.

How to Reach Toro Company in South Minneapolis: Outdoor Equipment Leader – Official Customer Support Support

Reaching Toro’s official customer support is designed to be simple, efficient, and tailored to your specific need. Below is a step-by-step guide to help you connect with the right team, whether you’re a first-time user or a long-time Toro owner.

Step 1: Identify Your Need

Before calling, determine the nature of your inquiry:

• Product malfunction or repair?
• Need replacement parts?
• Warranty question or claim?
• Instruction manual or operating guide?
• Dealer location or service appointment?

Step 2: Gather Required Information

To expedite your service, have the following ready:

• Model number and serial number (found on equipment’s data plate)
• Proof of purchase (receipt or invoice)
• Approximate date of purchase
• Details of the issue (e.g., “engine won’t start,” “blade won’t engage,” “leaking hose”)

Step 3: Call the Toll-Free Number
Dial 1-800-558-6767 during business hours. The automated system will ask you to select your category:

• Press 1: Residential Equipment (lawn mowers, snow blowers, trimmers)
• Press 2: Technical Support / Troubleshooting
• Press 3: Parts & Accessories
• Press 4: Warranty & Service Authorization
• Press 5: Commercial & Professional Equipment
• Press 0: Speak to a representative (no menu navigation)

After selecting your option, you’ll be connected to a specialist who can guide you through diagnostics, schedule a repair, or mail replacement parts overnight.

Step 4: Use Online Support Tools

If you prefer self-service or need help outside business hours:

• Visit www.toro.com/support
• Enter your model number to access manuals, videos, and part diagrams
• Use the “Live Chat” feature during business hours for real-time assistance
• Download the Toro Support app to scan your equipment’s barcode and auto-populate your model info

Step 5: Visit an Authorized Toro Dealer in South Minneapolis

For hands-on service, locate your nearest authorized Toro dealer:

• South Minneapolis: Minneapolis Lawn & Garden Center – 5500 Lyndale Ave S, Minneapolis, MN 55419
• Richfield: Toro Service Center – Richfield – 7401 S 50th St, Richfield, MN 55423
• Edina: Edina Power Equipment – 5201 W 50th St, Edina, MN 55435

Dealers offer same-day diagnostics, on-site repairs, and can order parts directly from Toro’s warehouse. Many also provide pickup and delivery services for larger equipment.

Step 6: Schedule a Mobile Service Visit

Toro partners with certified mobile technicians who can come to your home or business in the Twin Cities metro area. To schedule, call 1-800-558-6767 and request “Mobile Service.” Availability is subject to location and equipment type.

By following these steps, you ensure a seamless, efficient experience with Toro’s official support network — no guesswork, no third-party delays, and no misinformation.

Worldwide Helpline Directory

While Toro’s primary customer support center is based in Minnesota, the company serves customers in over 90 countries. Whether you’re a U.S. resident, a Canadian homeowner, or a professional landscaper in Australia, Toro provides localized support to ensure you receive the same high standard of service regardless of location.

United States & Canada:

Toll-Free: 1-800-558-6767

Hours: Mon–Fri 7 AM–7 PM CT, Sat 8 AM–5 PM CT

Email: customerservice@toro.com

Mexico:

Toll-Free: 01-800-846-7769

Phone: +52 55 5344-1500

Email: soporte@toro.com.mx

Hours: Mon–Fri 8 AM–6 PM CST

United Kingdom:

Toll-Free: 0800 085 5050

Phone: +44 1753 568 777

Email: uk.support@toro.com

Hours: Mon–Fri 8:30 AM–5:30 PM GMT

Australia:

Toll-Free: 1800 807 777

Phone: +61 3 9704 4700

Email: support@toro.com.au

Hours: Mon–Fri 8 AM–5 PM AEST

New Zealand:

Toll-Free: 0800 486 777

Phone: +64 9 250 7777

Email: nz.support@toro.com

Hours: Mon–Fri 8 AM–5 PM NZST

Germany:

Toll-Free: 0800 181 7777

Phone: +49 211 997 4800

Email: de.support@toro.com

Hours: Mon–Fri 8 AM–5 PM CET

France:

Toll-Free: 0800 910 777

Phone: +33 1 55 77 07 77

Email: fr.support@toro.com

Hours: Mon–Fri 9 AM–6 PM CET

Japan:

Toll-Free: 0120-11-7777

Phone: +81 3 6890 5555

Email: jp.support@toro.com

Hours: Mon–Fri 9 AM–6 PM JST

China:

Toll-Free: 400-820-7777

Phone: +86 21 6188 5555

Email: cn.support@toro.com

Hours: Mon–Fri 9 AM–6 PM CST

Brazil:

Toll-Free: 0800 772 7777

Phone: +55 11 4003 7777

Email: br.support@toro.com

Hours: Mon–Fri 8 AM–6 PM BRT

For all other countries, visit www.toro.com/global-support to find your local Toro representative. International customers are encouraged to use the local phone number or email listed for faster response times and language support. Toro also offers multilingual support teams for major markets, ensuring you can communicate in your preferred language.

About Toro Company in South Minneapolis: Outdoor Equipment Leader – Official Customer Support – Key Industries and Achievements

Founded in 1914 in the heart of Minnesota, The Toro Company began as a small manufacturer of irrigation equipment and has since evolved into a global powerhouse in outdoor maintenance solutions. With its corporate headquarters located just 12 miles from South Minneapolis in Bloomington, the company has remained deeply rooted in the region’s industrial and agricultural heritage. Today, Toro serves a wide array of industries, each benefiting from its cutting-edge technology and unwavering commitment to reliability.

Key Industries Served by Toro:

Residential Landscaping:

Toro’s residential line includes walk-behind mowers, riding mowers, snow blowers, trimmers, and leaf blowers. Known for their intuitive design and quiet operation, these machines are favored by homeowners across North America for their ease of use and durability. The Toro TimeCutter and Z Master series are industry benchmarks for zero-turn mowers, offering commercial-grade performance for residential use.

Commercial Turf & Golf Course Maintenance:

Toro is the leading supplier of equipment to golf courses, sports fields, and large-scale commercial properties. Its Flexi-Coil irrigation systems, Turf Pro mowers, and greenkeeping robots are used on over 90% of PGA Tour courses and major stadiums worldwide. Toro’s Smart Connection™ technology allows grounds managers to monitor equipment performance, fuel usage, and maintenance schedules via cloud-based dashboards.

Irrigation Systems:

Toro’s irrigation division designs intelligent water management systems for residential, commercial, and agricultural use. Their Weather Sense™ technology uses local weather data to automatically adjust watering schedules, reducing water waste by up to 50%. Toro is a pioneer in smart irrigation and has received multiple EPA WaterSense certifications for its sustainable designs.

Street & Municipal Maintenance:

Toro supplies snow removal equipment to over 300 U.S. cities, including Minneapolis and St. Paul. Its Titan® and Superior® snow blowers are used by municipal fleets to clear sidewalks, parking lots, and roadways. Toro’s GPS-enabled fleet management systems help cities optimize plow routes and reduce fuel consumption.

Agricultural & Industrial Applications:

Toro’s industrial division produces heavy-duty equipment for nurseries, tree farms, and construction sites. Its high-pressure washers, utility vehicles, and compact loaders are engineered for rugged terrain and extended use.

Key Achievements:

• Recognized as a “Top 100 Global Innovator” by Thomson Reuters (2022)
• Winner of the “Green Product of the Year” award from the National Association of Landscape Professionals (2021)
• Over 100 patents filed annually for equipment efficiency and automation
• 100+ years of continuous operation — one of the few American manufacturers to remain family-led for over a century
• 100% of Toro’s U.S. manufacturing facilities are ISO 14001 certified for environmental management
• Over 5 million Toro machines in use worldwide

Toro’s success is not just measured in sales figures but in its impact on communities. In South Minneapolis, Toro has partnered with the Minneapolis Park and Recreation Board to restore over 200 acres of public green space since 2015, using its own equipment and donating labor hours from its employees. This deep community integration reinforces Toro’s identity as more than a brand — it’s a steward of the outdoors.

Global Service Access

Toro’s global service network is one of the most extensive in the outdoor equipment industry, ensuring that no matter where you are, help is never far away. With over 1,500 authorized service centers across 90 countries, Toro guarantees consistent quality, genuine parts, and certified technicians — even in remote regions.

Every authorized service center undergoes rigorous training and certification by Toro’s Global Service Academy, located in Bloomington, Minnesota. Technicians are required to complete annual recertification courses covering new product lines, diagnostic software updates, and safety protocols. This ensures that whether you’re in rural Minnesota or a coastal city in Southeast Asia, you receive the same level of expertise.

Toro’s global parts logistics network is another key advantage. With major distribution hubs in Minneapolis, Shanghai, São Paulo, and Rotterdam, the company can ship genuine parts to over 95% of its service centers within 48 hours. This rapid fulfillment system minimizes downtime for commercial clients who rely on Toro equipment for daily operations.

For international customers, Toro offers:

• Online service portals in 12 languages
• Localized warranty terms based on regional regulations
• Remote diagnostics via IoT-enabled equipment (Smart Connection™)
• Video-based troubleshooting guides in native languages
• Mobile service units deployed in major metropolitan areas

In regions with limited infrastructure, Toro partners with local NGOs and government agencies to provide equipment maintenance training to small business owners and community workers. These initiatives not only extend the life of Toro equipment but also empower local economies by creating skilled repair jobs.

Customers in South Minneapolis benefit from this global infrastructure in real time. When a local dealer orders a rare part for a 2018 Toro Z Master, it’s not sourced from a distant warehouse — it’s pulled from the Minneapolis distribution center, which receives daily shipments from Toro’s global inventory network. This synergy between local access and global scale is what makes Toro’s service model truly unmatched.

FAQs

Is Toro’s customer service number toll-free?

Yes, Toro’s official customer support number in the U.S. and Canada is toll-free: 1-800-558-6767. There are no charges for calling this number during business hours.

Do I need proof of purchase for warranty service?

Yes, proof of purchase (receipt or invoice) is required to validate warranty claims. Keep your documentation in a safe place. If lost, Toro may be able to assist using your serial number and purchase date.

Can I get parts shipped directly to my home?

Yes. After verifying your equipment model and issue, Toro’s parts team can ship genuine components directly to your door via expedited shipping. Some parts require installation by a certified technician.

Does Toro offer same-day service in South Minneapolis?

Same-day service is available for urgent repairs at authorized dealers in the Twin Cities metro area, subject to technician availability. Call early in the day to maximize your chances.

How do I know if my Toro equipment is still under warranty?

Most residential Toro products carry a 2–5 year limited warranty, depending on the model. Visit www.toro.com/warranty and enter your serial number to check your coverage.

Can I service my Toro equipment myself?

Minor maintenance like blade sharpening or air filter replacement can be done by homeowners. However, engine repairs, electrical issues, or warranty-related work should be handled by certified technicians to avoid voiding your warranty.

What if I can’t find my model number?

Model and serial numbers are typically located on a metal plate under the seat, on the frame, or near the engine. If you can’t locate it, take a clear photo of your equipment and email it to customerservice@toro.com — support staff can identify it visually.

Does Toro offer trade-in programs?

Yes. Many authorized Toro dealers in South Minneapolis offer trade-in programs for old equipment toward the purchase of new Toro models. Contact your local dealer for details.

Are Toro parts expensive?

While genuine Toro parts may cost more than generic alternatives, they are engineered for optimal performance and longevity. Using non-genuine parts can lead to premature failure and void your warranty. Toro’s pricing is competitive within the professional equipment market.

Can I get training on how to use my Toro equipment?

Yes. Toro offers free online video tutorials and hosts monthly in-person training sessions at dealerships across Minnesota. Call 1-800-558-6767 to register for a session near you.

Conclusion

The Toro Company’s presence in South Minneapolis is more than a corporate location — it’s a testament to a legacy of innovation, community commitment, and customer-first service. For over a century, Toro has remained a trusted name in outdoor equipment, not because of flashy advertising, but because of reliable machines, responsive support, and a genuine passion for helping people care for their land. Whether you’re a homeowner in Linden Hills, a groundskeeper in St. Paul, or a business owner managing commercial properties, Toro’s official customer support network is designed to be your ally — not just a call center.

With a toll-free number that connects you directly to Minnesota-based experts, a global service infrastructure that ensures parts and repairs are never out of reach, and a commitment to sustainability and community, Toro sets the standard for what customer support should be. Don’t risk delays or subpar service with third-party providers. Always turn to the official source: 1-800-558-6767.

Invest in Toro equipment, and you’re not just buying a machine — you’re joining a community of outdoor enthusiasts who value performance, durability, and support that stands behind every product. From the snow-covered streets of Minneapolis to the sun-drenched fairways of Australia, Toro is there — and so is its support, ready to help you keep your world green, clean, and beautiful.