Planning a trip with Eva Air? Whether you're flying internationally or domestically, having access to a reliable office can make the entire travel process smoother. The Eva Air San Francisco Office in California is a trusted point of contact for passengers looking for personalized assistance with flight bookings, baggage rules, travel documentation, and more.

Eva Air, known for its exceptional service and operational excellence, maintains local offices in key cities like San Francisco to support travelers with efficient, in-person customer service. Whether it’s your first time flying or you’re a frequent flyer, the Eva Air Office in San Francisco ensures you get the right help at the right time.

Office Location & Contact Information

Here is everything you need to know about getting in touch with the Eva Air San Francisco Office:

• Office Address: 1350 Bayshore Highway, Suite 650 Burlingame, CA 94010, San Francisco, United States

• Phone Number: 861065635000

• Email ID: csuk@evaair.com

• Working Hours: Monday to Friday – 08:30 AM to 5:30 PM

Eva Air Airport Office (San Francisco International Airport)

• Airport Name: San Francisco International Airport (SFO)

• Airport Address: San Francisco, CA 94128, United States

• Airport Contact Number: +1 650-821-8211

Head Office Details – Eva Air

For additional support or queries beyond the regional office:

• Head Office Address: Luzhu District, Taiwan

• Customer Support Number: +1-800-695-1188

• Official Website: www.evaair.com

• Manage Booking: Manage Your Trip

• Check Flight Status: Flight Status

• Baggage Info: Baggage Allowance

What Services Are Offered at the Eva Air San Francisco Office?

The Eva Air San Francisco Office handles a wide array of services and queries, making it an ideal stop for passengers needing on-ground support.

✦ Booking & Reservations

Make new flight reservations, choose cabin classes, and inquire about exclusive fares.

✦ Ticket Changes & Cancellations

Modify dates, destinations, or passenger details. Cancel flights and apply for refunds in compliance with the airline’s fare rules.

✦ Baggage Services

Get accurate information about carry-on allowances, checked baggage limits, excess baggage charges, and restricted items.

✦ Check-In Guidance

Receive assistance for online or airport check-in processes, and learn how to use mobile boarding passes effectively.

✦ Travel with Pets

Understand the policy and documentation required to travel with pets either in the cabin or as cargo.

✦ Medical and Special Assistance

Ask for mobility assistance, medical clearances, or support for passengers with disabilities or special dietary needs.

✦ Lost or Delayed Baggage

Report and track delayed, missing, or damaged baggage through the airport or city office.

✦ Loyalty Program (Infinity MileageLands)

Join Eva Air’s frequent flyer program, redeem miles, and inquire about membership benefits or upgrades.

✦ Visa & Immigration Advice

Get general guidance on visa requirements, transit information, and document validation for international travel.

Aircraft Fleet Operated by Eva Air

Eva Air operates one of the youngest fleets in the world, offering a mix of comfort, efficiency, and technology:

• Airbus A320, A321, A330

• Boeing 747, 757, 767, 777, 787 Dreamliner

• McDonnell Douglas MD-11, MD-90

These aircraft support long-haul and regional routes to ensure reliability and passenger comfort.

Top 10 Frequently Asked Questions (FAQs)

1. Can I book a ticket directly at the Eva Air San Francisco Office?

Yes, walk-in customers can purchase tickets and also receive help with route options and promotions.

2. What are the office hours?

The office is open from Monday to Friday, 8:30 AM to 5:30 PM. It is closed on weekends and public holidays.

3. Does Eva Air offer wheelchair assistance at San Francisco Airport?

Yes. You can request wheelchair assistance in advance through the San Francisco office to ensure smooth boarding.

4. How can I check my baggage allowance?

You can visit the office or check online via Eva Air's baggage information page.

5. Can I request a special meal for my flight?

Yes. Passengers with dietary restrictions or preferences can request special meals when booking or through the office.

6. How do I track my flight status?

Check your flight’s real-time status via Flight Status or ask the San Francisco office staff for updates.

7. What should I do if my baggage is lost or delayed?

Contact the airport baggage services desk or report it through the city office. Keep your baggage tag handy for reference.

8. Does Eva Air provide in-flight Wi-Fi?

Yes. Wi-Fi services are available on select aircraft and routes. You can inquire about availability when booking your flight.

9. Can I upgrade my seat after booking?

Yes, upgrades can be done at the office, based on seat availability and fare difference.

10. Is the Eva Air Office in San Francisco the same as the airport office?

No. The city office is in Burlingame, while the airport office is located within San Francisco International Airport.

Why Visit the Eva Air Office in San Francisco?

While Eva Air’s website offers plenty of self-service options, nothing beats face-to-face guidance—especially for urgent, complex, or sensitive travel needs. The Eva Air San Francisco Office ensures you are not alone when navigating international rules, documentation, or emergencies.

Here’s why travelers prefer visiting the office:

• ✔️ Prompt service for ticketing and baggage issues

• ✔️ Expert guidance for international travel

• ✔️ Access to special fares and hidden promotions

• ✔️ Support for elderly, children, and special needs passengers

• ✔️ Quick problem resolution and peace of mind

Final Thoughts

Whether you're flying for business, leisure, or relocating, the Eva Air Office in San Francisco is a one-stop destination for reliable, responsive customer service. From travel planning to check-in to landing, their support ensures that every stage of your journey goes smoothly.

Don’t leave your travel details to chance—stop by the Eva Air San Francisco Office today and get expert assistance from a team that truly cares about your journey.